Excellent. Always professional and courteous!! We have purchased a number of vehicles from them…read more Always satisfied!!

Awesome. I have friends that drive 20 miles to get their work done here b/c these guys are cheap,…read morefriendly, and best of all, HONEST. I swear by these guys.

I bought my vehicle in 2020 and with some skepticism, I have had a great experience and one of the…read moresmartest decisions I have ever made. My vehicle only had 25 miles on it. When I purchased it for under fifteen thousand dollars. Too good to be true, it was all true! I've almost 47000 miles on it now in 2026, and it is still running and looking great and only Issue was a loose bumper guard and Turn signal problem that was a faulty part. Everything they've ever done for me.In the service department has been Efficient with no surprises Sometimes quick, letting me wait for my vehicle. I'm currently almost paid off for the Buick once. Been offered money from the dealership I take it in for my oil changes, but plan on keeping it for my family. Considering getting another one, actually.Yeah, highly recommend.

*let me preface this by saying I didn't purchase a vehicle from Paya's but the service was…read moreexcellent and want to share! I visited the Colchester rd as my first stop in looking to test drive cars. While this location didn't have any cars I was interested in, the woman sent me over to their other location off Williston rd. As soon as I arrive, I see all of the cars we had talked about lined up and ready for me to test drive. This service is fast! I wondered about a new car they had brought in about what made it a rebuild, after I test drove some cars. The next day, I receive a call from the owner himself explaining everything that happens to their cars. Super transparent!

Keith and his crew quickly diagnosed our AC problem and efficiently repaired for a very reasonable…read moreprice. I recommend them to everyone!

Amazing customer service. I called for a last minute hole repair in my tire and they got me right…read morein. They are not the type of people to rip you off and actually charge what the service is worth unlike a lot of dealers. 10/10 recommend!

Excellent service provider. My rental was making a scary noise. They found the problem and fixed…read moreit. Thank you

ON short notice, Jason at Stones Auto vetted a used car I was considering buying. They squeezed me…read morein even though they did not know me from Adam; I am from a different part of the state. On top of that, on even SHORTER notice, they welded a rusted-out exhaust pipe that might have broken on the first bump on the three-hour drive home in my new-to-me auto. So I was able to drive home stress free. And they charged me a very reasonable price. KUDOS to the three generations of Stones running that place. It is a very, very busy business. Highly recommended.

Just had my Balljoints replaced an they didnt have the correct tool so they took the tool they had…read morean modified it to work so now they have a special tool for balljoints for BMW's. It was a little longer then planned but that's because of the tool issue and finding two ball joints for my year. Either way they always have treated me right an are honest. That's the most important when having a car serviced. I'd rather know I need this an that instead of them just overlooking it for my pockets sake. I prefer safety over money anyway this is the 3 year they have worked on my cars and I recommend them to anyone who asks. I'm not saying they're perfect because it doesn't exist at any shop it's impossible so I don't care what anyone says they have always been a great company. If he can't do the work he will know of a place or two that he can recommend. Stay safe everyone

A great team! Easy to work with, awesome service! Reliable,…read morefriendly, informative & priced right! I came in on a Saturday morning and only had to wait a few minutes before I was taken in and before I knew it I had my car back!

I went to get my car inspected at the Autosmith the other day. Not because I heard good things…read more(just the opposite), but because I was feeling lazy and the Autosmith is close. They inspected it right away, and found that I needed new springs in the front--they said mine were broken. Their two options to fix the issue would have cost me approximately $615 (the "cheap" option) to $665. Well, folks, Tracey Phelps doesn't have $700 kickin' around, so I got a second opinion. My boyfriend, Jake, took a gander at the springs and being a car guy, noticed that the springs WEREN'T BROKEN AT ALL. The paint was peeling off, but otherwise totally fine! He then told me that the Autosmith tried to rip him off in the past and that I should head over to Bob's Auto in Essex. All in all, it cost me $65 for an oil change and inspection at Bob's Auto, as opposed to ten times that at Autosmith for work that I didn't even need. I know Autosmith is trying to expand and pay for their new stuff, but can they give their neighbors a break? I can't afford to pay for your new shop, and neither can most of us in this cruddy recession.

My family and I recently moved to Essex and received a coupon for a free oil change to Autosmith…read more Normally I do my own oil changes and wouldn't bother, but I figured why not. I was glad to see they found an issue in my front end (go figure with the wonderful roads in VT) while doing the oil change. It cost a bit more than a free oil change, but was certainly reasonable and the service was very prompt. Thank you again and I would recommend anyone to try them out for fair prices and honest quality.

Towing service was prompt and repairs were done quickly and reasonably. I recommend this business.read more

My regular mechanic was booked solid this past summer. So he highly recommended McRae's to do the…read morework on my truck. They went above & beyond to fix my truck. Came in lower than the quote I was given also.

Excellent customer service and follow up. It's hard to find a mechanic like this garage. Always…read morequality work.

I had brought my car here a couple of times. With no real complaint. However, today I was driving…read moreand noticed my oil was low. I open my hood because they broke the latch and didn't repair it. Along with a lot of plastic material under the hood. So I was left, needing to access the engine and not being able to. I drove it to a nearby shop and they had to use pliers to open the hood. They even stated that that should have been fixed. Clearly no one since J&L has accessed the hood as they wouldn't be able to even open it! And J&L Service Center was the last one access my engine. They denied accountability. Had they owned up to it and simply fixed it I would not be so angry. I understand things happen, that are often out of our control, however, they didn't inform me that it happened and simply sent me on my way with it. Dangerous and irresponsible. J&L .. I trusted you.