Whenever I first stepped into Dalaman Airport, my immediate thought was "Oh man, this is bleak." And as I sit in the departure gate waiting to board the flight back to Newcastle, it is still gloomy, depressing and bleak.
For some reason, you are forced into a security check as soon as you walk through the door, which is very different to the UK airports that I'm used to. After this security check, you are brought into the main hall with no signage telling you where the check in area is.
We eventually found it, and there was a massive queue stretching round through the airport. We entered the queue at 3:40 and finally made our way through the next security check at 4:15! They might as well have had sloths running the airport because of how sluggish everything was.
Once you pass the second security check, there is a number of Duty Free shops, a few fast food outlets and 2 coffee shops. We only bought 3 bottles of water and it came up to 13.50 Turkish Lira! Ridiculous prices. There was a sign up by McDonald's that said they don't choose the prices and that DLM Airport management do. Greedy cheapskates.
There is very poor signage for the departure gates and we had to ask a Thomson rep where to go, because we had no clue. Once we found our gate, we ended up passing it as the entrance was concealed with metal bars!
The entire airport is extremely dated. It looks very modern from the outside but it is basically a cross between a Turkish prison/multi-storey car park/warehouse/hangar inside.
In the toilets, they have tried to make the sink area look nice with the lighting around the mirrors and paper towel holders built into a wall but the grid ceilings and grey brick walls make them look horrid.
This place even makes Edinburgh Airport look luxurious! At least in Edinburgh, SOME of the staff are nice but here they were all miserable and slow, with no eye contact or smiles.
It is only the international terminal which is so dreadful. From pictures I've seen, the domestic terminal looks bright, clean and spacious compared to the horrid car park of the international area. Unbelievable how they must do things like this. read more