Haven't had DQ in some time and was pleasantly surprised with the chicken sandwich. They were out of onion rings which was a bit disappointing but was pleasantly surprised with fries. Small chocolate shake was a perfect match for the meal. Will definitely be coming again soon! read more

Takes for ever to get food i'm sitting in spot one for 10 minutes and someone pulled up in the drive through and got their food before me.

They forgot my ice cream, my blizzard, my milk, and put pickles on my burger when I didn't want them. Me no likey. Don't come here.

Visited on a Saturday evening and didn't have the best experience. We came in for blizzards and after a few minutes of looking at the menu - still haven't been greeted and there was no one in line - I walked up first to order. It was about 2-3 minutes before the cashier looked up to say hi. Now, the cashier was busy doing something on the register so it is not an issue of choosing not to help me immediately but not even saying a single word while me and my group had been standing near the front for about 5 minute at this point. I understand you are busy, but acknowledge your customers standing in front of you that are waiting with no acknowledgement which is a literally a simple - "hello, I'll be right with you". Not a big deal though. So I stand out of the way to wait for my blizzards, and I see a younger guy walking my way with them. He says zero words, nothing. Hands me my blizzards after I ask to confirm what they are. And then I say thank you. He just turns around and walks back to the kitchen area. I also watch this same guy do the same exact thing to my buddy who ordered after me. Seriously? I mean I was raised and also taught at my job that when a customer or a human being says thank you - and clearly means it - that I should probably say "thank you" or something. I understand these are teenagers working at a fast food place, but I also expect human beings of any age and being paid for employment to not be rude and to not just ignore me when I say thank you or anything. The blizzards were fine, tasted great. Even though I was not given a lid - I asked these to be to-go. And as you can imagine, the kid didn't flip any of them. Now I don't know if this store is one where they "have" to do the flip so I can't speak on that. But overall, I don't plan on ever going out of my way to go to this location. read more

Good thing we paid for double toppings. Surely didn't want a plain vanilla blizzard. This is the third time now someone wanted to be funny and put the bare minimum toppings in the blizzard. Thankful Andy's is right around the corner. We will not be wasting anymore money at DQ. read more

Dairy Queen Grill & Chill - No toppings blizzard - Ice Cream & Frozen Yogurt Near Me - Olathe, Kansas

Just your basic dairy queen fast food restaurant. We decided to go inside to eat thinking it would be a quick experience. Nobody was in line - which was good. We quickly picked something out to order and stepped up to the counter. I felt so bad for the kid but there were 5 other employees - all of which were barely helping our kid with the order....and he kept saying sorry it's my first day. For goodness sake - help the kid and train the kid! After 5 min of him apologizing and getting our order correct - it came out hot and fresh. Restaurant was clean but empty due to Covid. Good portion size. read more

See all

That was quick to get cotton candy blizzard and I am happy to get with my ice cream and that was my favorite to get that

First off I know this will just get responded to with a cookie cutter message, just like they have all been responded to, shows the true care of running a business. Do not come here. Got in line tonight to get 2 medium blizzards. There are two other cars in the drive thru, so I'm thinking we hit the Jackpot. NOPE! Only two people on staff running inside AND drive thru and cooking. This is my last and final time visiting this store. Took 25-30 minutes to just reach the window from placing the order. We pulled up to the window and watched these two employees bust their butt to keep your company running but no manager on sight working along side of either of these people. My blizzard wasn't made until we had sat at the window for 10 minutes, then sat on the counter while my husband's was made. He asked for chocolate ice cream in his blizzard, well, machine needed more liquid which is fine, but when they handed out our blizzards, they flipped my husband's but DID NOT flip mine. I knew exactly why because it was liquid. We live exactly 3 mins door to door from this place and I walked in to looking at flavored milk in a cup for my blizzard. I'm done trying to give this place a chance. This is a picture of my blizzard after 15 mins in the freezer still milk. read more

Dairy Queen Grill & Chill - Chocolate Chip Cookie Dough BLIZZARD Treat with Red Velvet added - Ice Cream & Frozen Yogurt Near Me - Olathe, Kansas

Went for ice cream as a treat and was handed three melting messes. Sadly, this is not my first bad experience here. I know it's tough to work in the fast food industry, and the kids working there don't seem too supported. Next time, we'll take our $$ and tastebuds elsewhere. read more

Currently stuck in the drive through line, took 20 minutes for the car in front of me to even be acknowledged, then placed my order, been waiting another 10 and still have two cars in front of me. Called and was told they are training and busy inside and can't get to the drive through...I can't move we are stuck here! 45 min we made it. read more

I have never wanted 10 seconds and then my ice cream was out and I was grate The service was great I had a great time with the waitress read more

A very tired and worn-out restaurant chain. I ordered their summer "special" and let me tell ya... ain't nothin' special about it. I ordered the Brownie and Oreo Cupfection and the Brownie tasted like it was chilling in the back of their kitchen fridge for days. If you want quality ice cream, go to a locally owned ice cream shop. Honestly, the McDonalds Mcflurry is a much better option than what I ate here today. read more

Dairy Queen Grill & Chill - Brownie and Oreo Cupfection - Ice Cream & Frozen Yogurt Near Me - Olathe, Kansas

See all

Average DQ. Sorta on the dungy side. No reason to run there. DQ is losing it - nothing like the one at Geneva-on-the-Lake, OH...that's for sure. read more

they do a really bad job me and my mom had to wait for our blizzards for over 30 minutes it took forever for somebody to take our order one guy even left 'fore he even got his food one kid was sleepin' it took so long and they didn't ever offer anything for free the line was just all the people who didn't get their food and they didn't even flip our blizzards i'm not gonna come back!!! read more

The "$5 buck lunch" is a very good deal. You get your choice of a chicken wrap, chicken strips, or a cheeseburger with fries, a drink, and a sundae. My order was ready in about two minutes. The burger tasted good, with a nice contrast between the warm burger patty and the generous amount of chilled lettuce and tomatoes. The service was friendly and helpful, while the dining area was clean with good background music. read more

See all

Swung by at 8:45 on a Saturday night. I was picking up a butterfinger blizzard for my wife. Line was long. I guess typical for a Saturday Night. I had to wait 10-15 minutes in the line. They did the upside down test for her blizzard. It passed. I like DQ's blizzards. They set the par and are the industry standard for frozen treats with candy mixed in. Mcflurry's, Concretes, hurricanes, Blasts; they all pale in comparison to the mighty DQ Blizzard. I wish they still had snickers. The new Twix is good, but man, that snickers blizzard was perfect. The also used to have a coffee one, like a heath cappuccino flavor. I think they have the ingredients and will make it for you, but it's not on the menu. They are expensive, and seem to rise in prices, but that blizzard is incredible. read more

Dairy Queen seems to be a dying breed of simple ice cream. Sad as I still crave my soft serves. This shop has recently upgraded the inside and out to the fancy new hot and cold logo. Servers are always teen kids, which is cool. They seem to have their smiles and enjoy serving. Even in the craziest times of too many customers want the addictive white stuff ughh... ice cream. :-) If the drive thru is long, go inside. Lots faster inside. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Olathe, Kansas

It's 51 degrees outside right now, yet somehow the chocolate dipped vanilla cone was melting into a mess when I pulled away from the drive thru. Once I got on Blackbob, I had to throw it out the window onto the street (which I never do, but it was that messy). Why take the time to turn around and talk to someone for a refund? I didn't realize until later I had ice cream on my shirt even. Meh... read more

I stopped at Dairy Queen for a quick dinner before I started a long road trip. The guy who took my order was very friendly, but he seemed to be quite scatter brained. He kept ringing up my order wrong and asked me to repeat twice what kind of blizzards I wanted. They weren't busy at all and I waited a while for my food, but they had to cook it all fresh. Compared to other times I've been there, I feel like I got jipped on the amount of fries I got. My food also sat behind the counter a few minutes before anyone noticed it was ready. I asked for lids on my blizzards and when the girl brought them over, she already put spoons in them and then asked if I wanted lids. I said yes so then she took the spoons out and threw them away. They never flipped them upside down either like they are supposed to. I was pretty excited to try the Peppermint Hot Cocoa blizzard because I love everything peppermint. I was pretty disappointed that I couldn't taste the hot cocoa part, but I am glad I gave it a try. I used to work at a Dairy Queen and the owners and managers worked to make sure the place was super clean and organized. Behind the counter everything looks to be disorganized and the shelves are crooked. Even though this wasn't the best experience, I will probably be back because I like how close it is to home. read more

Dairy Queen Grill & Chill - 3 Piece Chicken Tender Meal - Ice Cream & Frozen Yogurt Near Me - Olathe, Kansas

We walked in and about 3 minutes later, the people in front of us left. No one acknowledged us waiting at the counter for about 5 minutes. Someone said, "I'll be with you in a minute." And we continued to wait. A woman was in the dining room wiping tables, the three men at the front of the counter were preparing food for the drive through, and the man in the back part of the kitchen was looking at his phone the whole time. We finally left. No one seemed to care about customers at the counter. We were disappointed. read more

I go there mostly for their chicken strip basket with their gravy, Everything was pretty good except for the Texas toast was way over buttered on one side and not even toasted on the other. But all in all the service was fast and friendly and the food was good read more

Dear DQ Employee: Here is how to make a Blizzard (properly): Step 1: grab cup fill half full of ice cream Step 2: add candies, chocolate, fruit, etc. Step 3: top off cup with more ice cream Step 4: MIX THROUGHLY!!! (the most important step!!!) Step 5: flip upside down and serve I can't even remember how many times I have had to stir and mix the toppings in myself at this location....Please never EVER forget Step 4! read more

I love ice cream and sometimes I'm in the mood for a blizzard and sometimes I want hand dipped or frozen custard. Dairy Queen is not a bad option for if you want a blizzard type concoction for a reasonable price. They have plenty of flavor/mix in options and they even have a mini size if you just want a taste without all the guilt. I'm not a fan of much else at Dairy Queen except their ice cream cakes. Their food is really McDonald's quality at best. It's a fries and burger kinda menu. I don't know that really anyone goes here for that stuff. But their sweet treats are decent and can fill a craving. So every so often I end up here when I'm in the mood for something sweet. read more

I stop every so often to get some ice cream mostly for the puppy as a treat. They are always very friendly, very accurate with orders, and they always treat Vinny good, with tons of awwws and attention. He is always happy with his pup cup and I get a treat I do not need. On occasion I will get a meal. Generally this is my go to when I just want something bad for me in the food category and I get a chili cheese dog. I didn't have one today, but I like their dogs and chili. The dogs have a nice snap to them without being tough or chewy and the chili has a good mild flavor. The fries are thicker fries which are my preference, crispy outside, meaty inside. The great, always cheerful service is what pushes them to a 4 star. I have never been inside, always use the drive thru being I only go when the puppy is with me. read more

MAKE AMAZING FOOD!!!! From the chicken strips to the oreo shakes! My go to hang out! They also have amazing customer service! IDQ would be impressed! read more

This Dairy Queen is one of the worst in the area. Just got a $3.71 large cone that was an extremely small portion for a large cone that cost me almost $4. The ice cream was lucky to be 2 inches above the cone line. In addition, they decided to give me a cone that had a hairline crack in it so I inhaled it before ice cream started to drip on me. I still got some on me though.The girl at the window didnt give me a receipt (if I would have got one I could have at least taken the cone back)or say thank you either. All I heard was $1.29 is your change and the slamming of the drive thru window. To summarize this location: 1.Very very small portions for a large cone. 2.Failed quality control checks by giving me a damaged cone. 3. Wont give you your receipt or even thank you. 4. I now have to go do laundry. 5. Reading some of your others low ratings Id say this location needs to train their employees on how to be friendly and appreciative that my overpriced cone that I purchased is paying their wages. I wont be back at this location. Horrible experience. read more

Very clean even on a very busy day today with free cones. The staff were friendly and attentive despite being swamped.

Fast service and very affordable. They do have several specials. Walk in and drive thur are available at this location. Very friendly employees, would defiantly recommend them. read more

I'm pretty consistent ordering the chicken strip basket. It's always made fresh and hot. The only thing I've never understood is why a side of toast? Also got a medium Butterfinger blizzard. Delicious! read more

It's ok. Lots better service than the Gardner DQ. The 119th Olathe DQ is probably best. Still clean inside and out.

This is the only place I know of that can screw up an order for one ice cream cone! Asked for chocolate dipped in chocolate. Get vanilla dipped in chocolate. Don't know that until after pulling away from the window because the ice cream is covered in chocolate but so is the cone as it is running down the sides of it. No napkin given but he slammed the window shut so fast I was lucky to have a napkin with me. Pulled back through and wait in line again, this time with a dripping cone hanging out the window. He gives me another cone dripping in chocolate and again, no napkin! This time I asked him for one and suggested when giving people ice cream cones he should also give them a napkin. Somebody there needs to do some customer service training! No apology was ever given. Rudeness is not part of the requirements for customer service. Speed in delivery is not as important as accuracy of the order. Once dipped spin the cone and break the line of chocolate so it's not running all down the cone, the paper wrapper, and onto the customer's hands and clothing. Ice cream cones must be handed over with a napkin. Do not slam the window shut as fast as possible as the customer just might have a question or need something such as a napkin! I probably burned as much as 1/2 the price of the ice cream cone in gasoline just trying to get one ice cream treat on a very hot day. I will not be back....ever! read more

Clean. Fast. Great ice cream and decent food. Plus it's retro cool. DQ will always remind me of my 1980s childhood

I have only been here a couple times recently but both times I had a really good experience. The ice cream looked and tasted great and the service was friendly and quick. Plus they have Orange Julius! read more

Lived in the area for several years and have been to this particular location many times. Usually go through the drive thru. The soft serve is on par with other DQs. The food is below average however. More than half the time I'm directed to pull through to park and wait. I don't necessarily have a problem with this but I would expect a fresh product if I am forced to wait. For my most recent trip I got a chicken strip basket. The chicken was good but the fries were old and the toast was less than fresh. read more

Good ice cream, and still the same after many years (which is good). Decent cheeseburgers too. Better than most other fast food outlets imo. read more

Great little DQ fast super friendly and attentive service they were extremely busy in the drive thru but still rocked our order out quickly and we were on our way thanks DQ read more

Went for lunch and the service was incredibly slow. I saw an elderly couple wait for more than 20 minutes for dipped cones. Orders were coming out wrong and food was mediocre at best. read more

This place is now what a DQ should be! It used to stink like sewer, had construction trash in the lot for a year, and was super cold in winter. Now it is a comfortable temp, clean, clutter/stink free. Mason the cashier and the young female shift lead get things right and are prompt. The burgers are good, the O-rings are great and the blizzard is my fav. Last week a nice man came to our table and gave us some tokens for free ice cream and blizzard. I confirmed with the cashier that he was an owner. So glad that we don't have to drive to college anymore when we want Dq meal and treats! read more

My wife and I stopped in last Saturday night. This isn't our first time at this DQ. we been to this location many times before only the first time not going thru the drive-thru. we ordered couple of medium size Rolo mini blizzards however what we got was more of a small size as the cups were just two third filled. the server's explanation was that the hot caramel melted the ice scream. more importantly she did not seeing anything wrong thus did not even offer to make new ones. my wife and i believed that they forgot step 3 mentioned in Kevin T.'s review/comment of how to make a blizzard. we will definitely drive a little further to another location. read more