I attempted to work with this real estate group when looking at homes in Vermont (we live right…read moreover the NY boarder). The group had come highly recommended by friends who had worked with them in the past and based on reviews we've read online. However we did not have a great experience...really no experience at all, considering we attempted to contact this group more than 3 times over the course of 12 days without a single return email or return phone call. I don't understand how a locally owned business who has such great reviews, don't have the professional courtesy to return emails or phone calls. I won't be recommending them to others despite the positive reviews I've heard from others. It's a shame they couldn't take the time to call me back and work with me on purchasing my first home. Their loss!

We relocated to Bennington, VT from Ann Arbor, MI a few days ago - not an easy move since we both…read morework full time and have two dogs and a cat. We contacted Brenda Jones' office early on and began working with her staff, specifically Max. He was incredibly helpful from day one: answering questions about properties and neighborhoods (things have changed since we last lived here in 2007), looking for listings he thought we would like, and pulling all sorts of information. Once it was time to come and look we worked with Penny who was phenomenal and put up with massive house-hunting marathons. We could only get to town for two days the first time and one the second - that's a LOT of houses to pack into a very short time. Penny was quick to see what each of us liked (Kris and I have very different tastes) and had a knack for vision - she could take something he might like more but point out simple things we could change to suit my tastes more. She also knew so much about neighborhoods, and was quick to point things out we might have missed or not known. Despite the stress of the move (moving for a great reason but long distance moves are HARD), we felt like we were searching with a friend. Penny was funny, friendly, and seemed to genuinely enjoy showing Kris and I, and our friend, Kate, around town. She also was able to put up with my ridiculous sense of smell ("Someone has smoked in this house!" was my mantra). We placed an offer on a house I loved but the inspection was telling and we pulled - the whole office was understanding and didn't freak out when we decided it wasn't a safe investment. They also helped arrange a third day of looking (we could only get to town in the morning and had to leave that afternoon... whoah) when we found the house I'm currently writing this review from. Brenda Jones wasn't involved in the initial stage but once the offer was made she handled the nitty gritty. She came to the final walk through and came to the closing. Note for out of state people who aren't familiar with/have never been to Vermont be prepared... things here are far more laid back. I got anxious a few times because my east coast/high strung/type A personality didn't always feel comfortable with the laid back vibe but it's just Vermont. You'll get used to it :)

My paycheck got mailed instead of direct deposited. It caused late fees and overdraft fees but the…read morebank officers Cindy and Kristen were unfortunately unforgiving. Beware of this bank if you're living paycheck to paycheck.

Nothing but shitt service recently- continue to get disabled out of my online banking. My ATM card…read morenot working at various places have to get a new card then they charge you ten bucks each time. I recently received 2 disabled errors that I have been locked out of my account twice in 1 Day!! . Hopefully they get it straightened out- I have used this banking for 20 years- I will move on to a new bank if its. Necessary. I hate to give a bad review but get your shit straight.

Tori and Meghan are fantastic! Took us on with short notice and Meghan was a trooper. Took us…read morethrough the snow to see several houses and was finding us more. You can't find a better resource in the area. I recommend Tori to you without reservation.

Worst real estate experience I've ever had. I strongly recommend avoiding this brokerage based on…read morewhat I went through. In my opinion, the way my transaction was handled felt dishonest, unprofessional, and completely lacking transparency. I left the process feeling misled and taken advantage of. Communication was inconsistent, important details were not disclosed, and the overall experience caused me significant frustration and financial concern. I would never buy or sell a property with this company again. I believe their practices should be looked into by the state for possible violations. This was my personal experience, and I hope it helps others make an informed decision.