You get what you pay for, the owners are extremely rude and my stuff was ruined from water damage in their units....they refused to do anything about the situation except call me a liar. Over half the time the automated pay station is down so good luck with that also. They are cheaper than other units but pay the extra for quality keeping of your items read more

D & W Mini Storage - Mold on mattresses - Humble, Texas

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My spouse and I needed a reasonable place to store our things because we moved into an apt and didn't want it crowded up. This storage facility was down the street from the apt we stayed. The other storage facilities were VERY pricey so we decided to come here. Now I really know the real meaning of "you get what you pay for". NO property manager was never there. The kiosk was there to assist you with transactions (that IF it was working) and the storage units were dirty and very dusty. Per the contract , I've notified the storage manager at 218-852-1400 to let her know that I will be vacating unit. She told me once I did and cleaned out unit, put lock and key in drop box and my 25.00 deposit will be issued once the unit has been inspected. Its been almost a month and I'm still waiting for my refund!!!! I've called twice to inquire and I was told it was mailed. Normally, if a customer tells a company that they did not receive refund, a reputable company would stop pmt on last ck and reissue another ck. I'm still waiting for my refund. But storage renters beware.. If you may have to pay a little more for storage, it may be an better option. Now I've learned . ;@ read more