Very easy to deal with and great job on my old truck & GF's SUV…read more Certainly would recommend them anytime.

I got ceramic coating done to my 2018 Toyota. It's better than I expected. You can actually see…read moreyourself in the finish. It is better than whenever it was new. Even the plastic is outstanding. It is well worth the money I spent.

My mom bought a Ford escape not even 2 months ago and the car has a bad positive cable they have it…read moretaped up the car out of nowhere looses all connection so you have wiggle the positive cable to reconnect it does it all the time took it back to them and mechanic said make sure I shut my door all the way . What kind of bs mechanic they know what's wrong a d sold it that way . Is this a case of lemon law because I'm pursuing a lawyer in the next couple of days. Evansville indiana

Romaine appears to sell vehicles which have not been inspected. The vehicle they sold me had no oil…read morechange even though it displayed a sticker. There was no gas in the tank upon departure. The spot paint job that they attempted to conceal as grown into an eyesore on the hood. They didn't take the time to check the oil. They put the wrong oil in the car. They sure did accept the cash payment though and the form of a check awfully quickly. They're simply greasers indicative of the car salesperson stereotype. Their response to phone calls specific to any issues was very derelict. I actually helped to write an EEOC complaint against them for a colleague. She won the dispute. I'll never be back.

Better than expected!took off years of road grime. Made my 2000 camper van look like new!read more

If you or anyone you know is looking to make your vehicle look showroom ready, with a mirror like…read moreshine, you've got to reach out to Dan at D&L Auto Detail! Dan and his team do an excellent job making any vehicle look its best! I've always taken good care of my vehicles and cleaned them thoroughly, at least I thought I did, until I took them to Dan! It's the difference of cleaning your home yourself, versus having an awesome cleaning service come in to take care of it. Being completely honest, I have a spoiled pup who goes pretty much everywhere with me, even on several cross country road trips over the years. I had tried everything to get her hair out of my vehicles without success. I was shocked when I picked up my vehicles as there was no hair to be found anywhere, and they looked and felt brand new! Dan and his team have the right tools for the job and are meticulous in getting it done right! They literally feel and look like new cars now, even though one is over a decade old! I highly recommend contacting Dan to get your vehicles detailed and looking like new! You will not be disappointed. I am serious when I say you will feel like you're driving a new car again!

WARNING: Dishonest and Unethical Business Practices…read more I do not leave reviews lightly, especially negative ones. I'm a very patient, reasonable, and understanding person. Unfortunately, my experience with this company left me no choice but to warn others. This business was completely dishonest from start to finish. I was misled, treated unfairly, and ultimately ripped off. The behavior I encountered was unethical and showed a total lack of integrity. What was promised was not delivered, and any attempt to resolve the situation was met with excuses and avoidance. If you're considering doing business here, I strongly urge you to read their other reviews carefully--you'll start to see a pattern. This is exactly the kind of experience people associate with the worst stereotypes of used car salesmen. I specifically dealt with Donnie, and based on my experience, I would not trust him or this company. There are plenty of honest businesses out there--this is not one of them. Save yourself the frustration, wasted time, and money. Stay away.

I took my new BMW in to have the chrome trim cleaned up around the windows and other areas on the…read morecar. It was a little dull due to the inclement weather. They assured me they could clean it up and make it shine again. They did make it shine, however there were deep scratches ALL OVER the trim around the base of the windows! The bad thing about it, my car still had new tags on it, I had just purchased it. Even worse, they never said a word about it. Partly my fault because I didn't do my due diligence in looking at it really good, but the guy that did it, and you know who you are, he knows he scratched it up and should have owned up to it. Honestly, if he would have, they would have a loyal customer for life.

They had my car 2 months fixing it from and accident. I get it back and the electrical thing having…read moreto do with the backup camera the radio navigation none of that works. This is the 2nd time I have had trouble with them. All I can say is don't buy a Volkswagen from D Patrick.

This is a review/response to the response they tried to throw under my review…read more Now what we are not going to do is clarify a situation that YOU were not apart of...okay. I know what happened with my tire, it's my car and I was driving. I stated the service department, Ashlyn to be exact said that if the tire came the following Monday without delay from the hurricane that the tire would be put on and would have my car back that day. If you're a customer somewhere and are told something will be done if it has come, do you not expect that it be done? I had to call to even verify if the tire came. Then was told it would be a day or two. That is unacceptable when there was no delay and I was told MONDAY. Do you agree? So therefore nothing to clarify with that situation to come back with an excuse to my review because it is true and you all know it. Another thing the ONLY reason I got a loaner was because I griped about it...when you buy a car and told you'll have a loaner when it's at Volkswagen because you got all the bells and whistles since it sounded good...yeah that was a lie. It was like pulling teeth, then lo and behold a loaner appears out of thin air. You all didn't "graciously" loan me a vehicle lol. It was like I had to complain about something to get the respect and service I deserve and paid for. Again with excuses I understand there are agreements...I have rented vehicles and have had loaners before. I have also worked at a dealership in the service area so I'm no dummy ;) please your silly excuses to make my review not reliable isn't working. As to the rental agreement that is not what was stated to me or how it was stated nor was I told UNTIL getting there that a credit card was needed. When I had already sent personal information over text. Why wasn't I told about this? That's my problem there needs to be better communication. Mentioned needed was license and insurance but what else was needed? A credit card which was not told to me up until the transaction. The fact you all cannot see the issue makes a whole lot of sense to me now on how the service department is not up to par or have any idea how to treat customers. Please if you're going to respond take accountability to the issues addressed instead of throwing out excuses to make yourselves look better when in fact you all were the problem, not me. Again this is why I have not and will not be back at the Evansville location. Your lack of compassion to my complaint even shows perfectly how you all feel and take criticism...not well.

Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

I visited the Morgan Ave location today for an "emergency"…read moreVisit. I was traveling from out of town and needed a quick Repair made to the undercarriage of my car before traveling further. The service attendant quickly got my car in for inspection and the mechanic, Dean, resolved the problem for me in no time! They showed me the problem and gave me repair options. They were so helpful and kind. I will always recommend these guys/location to anyone who needs car service here in Evansville.