I requested a fence install about three weeks ago and after waiting for my HOA approval Palmetto…read moreCustom Rails Fence Company delivered as promised. They were prompt, friendly and professional the entire time. Their workmanship speaks for itself. I am an attention to detail oriented person and I can assure you the quality and attention to detail shows that they care about the product that's being delivered. Thanks again Pam, Anthony and plus one (as she was quiet and never said her name).Cookie and I are grateful and appreciative for the fence , as I'm sure it will add value to the property at our new home!

From the owner: Palmetto Custom Rails is a fence contractor specializing in aluminum, vinyl and wood installation…read moreand handcrafting quality aluminum railing for decks, gates and more. We assist our clients with unique designs custom to their needs.

No follow up after initial contact for service, no explanation as to why. Communication would be…read moreclassified as an all time low.

Excellent job on fence installation! Recommend Manbeck Fence Company for quick response and…read morequality work!

He done a amazing job on our fence and was very nice and polite i would recommend him to othersread more

Tony made my fence replacement project stress-free. From the time they came out to do the quote to…read morethe material estimation and final installation. This is one of the easiest projects I've experienced in 7 yrs of home projects. My installation was extremely easy because they remove the old fence and poles and set everything in place from scratch. My neighbors have flowerbeds on it either side of me and the work was completed without damaging their beds. We were able to make changes (additions) during the installation at a reasonable cost and again he's knocked out the work I cleaned up during the process and after. I have a new picket fence that I'm proud of, and my neighbors are happy with. The price was fair, not greedy and definitely not taking advantage of customers!

We called to have an estimate done on our property. It took a while to get through to actually…read moreschedule a visit. When someone did come out, they were very cordial and informative, but would need to contact suppliers to give us a proper quote. That was about a month and a half ago. My wife and I have called 2 to 3 times a week every week since the visit, and we haven't been able to get anyone on the phone, nor have we received any responses to the voicemails we've left. It seems as though this company actively does not want our business.

Good price vs. competition, and show up when they say they will and do a good job. I pointed out a…read morething or two and they addressed the issue. Have done several fences in the neighborhood.

This was our first fence ever. Although we were reluctant to move forward with this fence, SC laws…read morerequired us to have one for safety reasons. Andrew was awesome to work with and kept us informed throughout the entire process. The fence came out beautiful and we wish we had done this years ago. Great job and we highly recommend!

My privacy fence was knocked down by Hurricane Dorian a while back. Insurance was contacted, an…read moreadjuster came out eventually, and it was determined that the damage wasn't bad enough to constitute a claim. Anyway, that is for another review. I contacted Charleston Fence for a quote on replacing 3 of the four sides of my yard fence. Andy came out quickly and efficiently provided a quote via email and text. I had already requested permission from my HOA, but had I not, Andy and / or his team would've helped me with that process. The HOA took a full 30 days for a response, but again, that's for another review. We reviewed the quote and I provided Andy with a 50% down payment. Once we got the approval, Andy was able to give me a time when my fence would be replaced. As promised, they showed up on Thursday of last week to tear down the old fence and set the posts for the new one. Cleanup was superb, and even my neighbors commented on how great it looked after only the fence was taken down. The next day, they came in and put up on the new fence, and they were done about halfway through the day. The fence looks great. I'm really proud to have a Charleston Fence, and the neighbors all seem to love it too. Would be happy to recommend them to anyone looking for a new fence.

I requested a quote both on their website and by email. Neither were ever returned with a quote or…read moreother info. I assumed they went out of business.

We had 12+ year old patio furniture that came with the home we purchased. In need of replacement…read morefabric and the paint was chipping off the frames. Found someone to replace the fabric and they suggested AMI iron works for sandblasting and powder coating the frames. We had AMI do the job and couldn't be more pleased. Barry R

Hilton Head fence is a family owned company and it shows. These guys are awesome! They are focused…read morearound the customer and go above and beyond! They listened to our concerns about our small dog getting out of the current fence. They offer a metal fence where the rails are closer. This is exactly what we needed! Not only did they put in this fencing but they also made sure it was close to the ground and even into the ground so that she could not dig under it. Additionally they replaced our vinyl fence and told us how to care for it. Turns out you should never power wash these. We give this company an A+++!

From the owner: We specialize in aluminum fencing and others but aluminum fencing is our forte, we use the best…read moreAmerican made products on the market and keep a full inventory in our warehouse at 65 schinger avenue in ridgeland sc off 170. We provide free estimates and can help you with approvals , will try assist any guidance you may ask for! Please read our reviews on goggle and ask for references , we have many and continue to build in almost all subdivisions in bluffton and on the island! If your looking for a professional company for your project call Hilton head fence 843-368-4799 thanks

A link to the photos of the many discrepancies can be found here:…read morehttps://photos.app.goo.gl/eTf9yoUjyqcSV5hs5 We regret that our experience with *Quality Deck Builders* did not align with the company's name or reputation. After several attempts to address our concerns directly with the owners, Chris and Christy Hester, went unanswered, we felt compelled to share our feedback. Despite leaving multiple phone messages, two voicemails, and a detailed text outlining the issues we encountered, we received no response. From the very beginning, we made it clear that the primary purpose of the fence was to contain our dogs. Unfortunately, the installation fell short in multiple areas, and several issues with the quality of the work need to be addressed. ### **Chain Link Section:** The chain link fence, which was supposed to secure our property, has several problematic areas. There are sections where the fence is up to 3 inches off the ground, which undermines its ability to contain our pets. Furthermore, the tension cable was initially missing, allowing our dogs easy access to escape. Although the tension cable was eventually installed after we raised the issue, we were informed this was not considered standard practice unless specifically requested due to the additional cost. However, our signed contract clearly depicted the inclusion of the tension cable, which is a minor but significant detail, priced at just $33 for 170 linear feet. Additionally, the proximity of the chain link gate to the post makes it difficult to close properly, which further compromises the fence's functionality. ### **Picket Fence:** While the picket section was somewhat satisfactory, it did not meet the agreed-upon standards. Chris had assured us that the fence would be installed 1-2 inches above the ground, yet we found areas where the gap was as much as 4 inches--much higher than promised. To add to the frustration, many stickers were left stuck to the bottoms of the pickets, giving the fence an unfinished appearance. ### **Gates:** The gates were the most disappointing aspect of the project. Oversized brackets were awkwardly hammered onto the corners rather than using properly sized fittings, which resulted in structural flaws. Bolts are missing due to the brackets being too long, and the four gate frames were not consistently sized. Additionally, the latches were installed in different orientations, and one gate cannot fully open, which is another significant inconvenience. One of the 4x4 posts was poorly angled, creating a one-inch gap between the post and the fence, while another gate was positioned several inches higher than the adjacent fence. As if these issues weren't enough, we also discovered misfired nails throughout the fence, leftover chain link debris scattered across our property, and the nails in the pickets were carelessly zigzagged. While the project was completed on time and at a reasonable price, the overall quality of the work was far from satisfactory. It's disheartening because *Quality Deck Builders* clearly has the potential to produce better results, but unfortunately, they took shortcuts on our project. As a result, we now find ourselves needing to make additional adjustments to ensure the security of our dogs.

From the owner: We pride ourselves on Quality. We are a small family owned and operated business. We understand…read morewhat matters.

They Did a great job. They provided same day service replacing a bunk board and installing LED…read moreLights on our boat trailer. (Thunderbolt Location)

Extremely fast and amazing service for installing a hitch onto my vehicle. Was recommended them by…read morea friends father who's been in the area for a lot long than I have and I was thankful that he did. Some of the nicest folk I've had the pleasure of dealing with.