I love this place! I live in California but have family in western Mass. I've been here four times…read morenow, once for food, twice for music, and once for the luthier himself. All were delightful. The decor is outstanding. The music is intimate, varied and always fun. And Steve is completely at home with his place. I could not recommend it more highly. Just go!

The best music scene in the area, legendary open mic. Great crowds, and amazing team that runs it.read more

Seroe is a top notch piano tuner and technician who is also reliable, uber fair, informative, and…read morevery pleasant to work with. She's been invaluable in nursing my Kawai baby grand back to full health. Recommend without qualification.

Love joe such a classy guy never felt ashamed for my poor guitar playing around him and i'm quite…read moreapreshiative of such as the experiense as of this

Joe is a great guitar teacher! Whether you're a beginner or a highly experienced guitarist, Joe is…read moreeffective at advancing your skills. He incorporates in a theory in a way that accessible. You can play whatever style of music you're interested. Joe will use the songs you want to learn and teach you how to play them and how to play them better.

I have brought in four of my guitars (two acoustic and one electric) for basic setup work (one…read moretwice when I changed string gauges). I have never dared to mess with acoustic guitar setups in any way. Calvin and Trevor have been very patient and helpful and I have enjoyed playing the instruments much more after the work was done. Definitely worth the trip out there.

Brought my Telecaster back to life. Can't say enough about how Trevor and his staff listen, offer…read moregreat insights, and truly are partners in helping musicians express their best selves in the Pioneer Valley.

Francesco was so lovely to meet and work with. My son, who was nine at the time, had just started…read moreplaying piano. We wanted to purchase a good instrument, but not break the bank. Francesco took a lot of time (over several visits) to educate us about the brands he carried in the store, what makes a high quality instrument, what to look for. He never pressured us or steered us towards a higher priced/higher quality instrument and he agreed with us that we should start slowly and then, if we needed to, trade up for a higher quality piano later. In fact, he made the decision very easy for us. We purchased a good middle-level piano, and when my son needs more instrument, Francesco will buy back our current piano for what we paid for it, and help us trade up for a higher quality instrument. How could we go wrong?! Also, two free tunings with the new piano, which is a great deal. He came and delivered it to us, advised us on the care of the instrument, and has always been very available to us. He wants to be sure you are really happy with your purchase. He really knows his stuff and is a pleasure to work with. Please give this business a call if you are in the market for a piano, or are in need of a tuning. Our piano teacher has two gorgeous grand pianos in her home and she said she ONLY trusts Francesco to tune them. She said his tunings are extremely reasonably priced and he does an EXCELLENT job.

I worked with Francesco. He was the most honest guy. He gave me a price on a piano that was lowest…read morethan all other dealers. He was informative and sent me videos and reviews about the model I wanted. He was wonderful on the phone and went out of his way to explain to me the process of shipping and delivery to Boston. I will not hesitate to call them again! So much better than the other paino dealers I dealt with.

I'm a singer-songwriter and I've been at it for over 50 years. I visited Terry Flynn's studio and…read moreshow room recently, and purchased a 1926 Mason and Hamlin grand that had been totally restored by Terry and his amazing technicians. He was kind, patient and gracious - explaining each step and process. His technician,Marianka, took the time and care to pull the action and show me everything she had (lovingly) done on this piano. I purchased the Mason and Hamlin, trading my 6'3 Baldwin. Today, Terry and his wonderful staff delivered this gorgeous instrument to my home in Western Mass. The only thing more magnificent than this beautifully restored piano was the care they took in removing my Baldwin and setting up the Mason. Absolutely seamless and expert. I've moved the Baldwin several times in the last 31 years, and I've never seen movers with the skill and care that the Flynn group had. If you're looking for a piano company for tuning, restoration, repair or advise - Terry Flynn and company is a brilliant choice. I couldn't be happier.

Knowledgable, flexible, and friendly staff! Not only are they really dedicated to their craft, they…read moreare kind, patient, and understanding. A lovely profession championed by charming people. Thank you! - Tristan