My granddaughter loves it!! She's happy and wants to go to school. She doesn't cry either when being dropped off. She loves all her teachers and classmates. Much better then the last daycare. Class Dojo is awesome!! read more

Cypress Run is a horrible place to work. I lasted a week there and was bullied & treated badly because of my disability. It felt like high school in the worst ways and the literal teenage girls (18/19 year olds) working there made it that way. Teens posing as "teachers" & are really just glorified babysitters. They don't work well together and talk behind each others backs starting drama. I clocked the bad energy within a few days. The director never apologized for the way the staff treated me & that's a horrible image honestly.. No one should be treated differently & bullied to quit a job like that. I DO NOT recommend working here unless you want to deal with unprofessional coworkers. Also, the parents should know that they allow sick children to stay daily and get the whole class sick & get teachers sick while the office staff & director just shrug it off like that isn't a HEALTH hazard for babies, children, and workers who are immunocompromised. Sick children with HFM, RFV, green snot every 5 minutes, and fever should be sent home and not just "monitored". just dangerous & unprofessional. This place needs a serious overhaul. I've seen all the bad reviews since I've quit & YIKES I should have checked before applying.. read more

my son got the flu from a sick child at the school... and they are still making us pay for the entire week even though he didn't go a single day of the week. you have parents living paycheck to paycheck and have to take off work to take care of their kids because they won't send sick kids home. Making us pay this week when he didn't go to school and they are closed next week for the holidays and still have to pay full price again. Absolute blasphemy, the second I find a new daycare for my son he will be leaving this one. Beyond disappointed with our experience here. If I could give a 0 star I would. read more

The staff is very unprofessional and the office staff is lacking tremendously. You cannot believe what they tell you. They do not know how to care for children. If you are using this daycare and need to keep your job good luck. If they choose to target your child and decide they don't want to deal with them they will call you daily to come pick them up. Easy money for less work for them and the parent has to miss work as well. But they will look right at you and tell you they will work with you. Absolute HORRIBLE PLACE!!! Do not send your child here. They should be shut down!!! read more

This place simply did not work for my children in any way shape or form. This place will tell you something and then turn around and do something completely different. read more

Cypress Run is without a doubt, the worst facility I've ever interacted with. All because of the staff. Building is nice and rooms are clean, however the staff an owner make this place tough to do business with. I know my personal situation is probably of no concern to them, but due to a last minute job change, the fact my wife and I commute 2 hours every day one-way, I needed to find a good place for my kids that would be close to work. Cypress Run was the only daycare close to work that had openings for both my 4 year old and 7 month old. Due to the Google Reviews for Cypress Run, I listed my children on a waiting list at another daycare that was close but ultimately had to resort to sending my children to Cypress Run for the time being. Registration was easy and the emailed me the applications. It was confirmed twice to me over the phone that they opened at 630am and closed at 6pm. This was important to me because I get off at 6pm and could leave a bit early to get my kids. They never got us into the finger-print system either. Get ready to be sure you have a Venmo account cause that's the only way they process card payments. Day 1 - While dropping off my children the staff was less than attentive to my wife and I. We had no idea where to go or where to put our children's supplies. They acted as if we knew exactly what to do and where to put things. I had to frustratingly ask "so where do I put this and this?" Again, it was confirmed that they close at 6pm. We we're no provided with the handbook/policies either. At the end of the day as I'm on my way to pick up my children, I get a call stating I'm late because they close at 545pm. Day 5 - We get a call that our 7 month old is running a fever. I checked her when I arrived and it seemed off. They could not state if they had taken her temp right after a nap or not. Typically is higher right after a child wakes up. I went to the nearby pharmacy and purchased a nice in-ear thermometer and her temp did not reflect even a low grade fever. Day 2 - 14 - Every morning seemed to be a new challenge of where my 4 year old would go because most days the teacher wasn't even there yet. So sometimes he'd go to another room or he'd have to sit in the office and wait. Additionally, the sign in sheet for my 4 year old seemed to be in a new place every day causing me to have to search for it in order to sign him in. Day 14 - During drop off, my wife was informed that our 4 year old had been sleeping on the floor because we didn't bring a nap mat. That expectation was never set for us and frankly all of our previous daycare facilities provided mats. My wife was frustrated but did not take it out on the worker. Instead as we walked out, she shared her frustrations with me. When I picked up the kids later on, my son wanted to bring his blanket home and I told him "leave your blanket here, otherwise you might forget it at home". A teacher took him to the back and he still came out with his blanket. I restated to him, "i told you to leave it here so you don't forget it." Moments later after I left, the owner Christi Ganey calls me. As I pick up the phone I hear her restating to someone else that I had said "leave the f**kin blanket here". I clearly corrected her that was incorrect and she began to state that "it seems you and your wife have not been happy here. We are a Christian organization and will not tolerate that sort of language here. Your wife was frustrated this morning and dropped a few f-bombs and we are just not going to tolerate it. Your children cannot come back" I just hung up on her because I was not going to argue with this ignorance. Day 15 - When getting our children's things I finally got a copy of the handbook/policies. No where in it does it state that language or frustrations shared with your spouse are reason for dismissal 1. Whatever that worker thought my wife said doesn't matter. It was not directed to the worker, it was a discussion between my wife and I 2. I do not curse at my children over a silly blanket. You misheard and misunderstood 3. I'm offended/amused that the owner had to play the "Christian organization" card. That expectation was never set, its no-where in the handbook. Aside from the religious words that are hanging in the lobby, one may never have an idea that they are a "Christian" organization. Lastly, Christi using that line is lamest thing a "Christian" could say. It projects the idea that you and your organization are above and holier than those that come through the doors of your business. I'm a born-again believer and Music Evangelist that has provided Christian music at hundreds of venues across the Shreveport/Bossier area for the past 12 years. Am I perfect? NOPE! Did I curse at my son over his blanket? NOPE! Does your staff do a below average job at setting expectations and treating parents respectfully? Based on your Google reviews, YES. read more

This is our second daycare for our child and it is definitely more organized and clean than the previous one. I like that I can find someone at the front office. Ms. Angela is the best teacher we have had so far because she really cares about the learning of our toddler. The only I wish is that they had a better whole daycare communication system. The Facebook account and signs are great but something more would also be great. I recommend! read more

The place is nice and taken care. Overall a nice facility. I had my child there for about 4-5 months and at the end of the 5 months the owner who insists she has a teaching degree said she gave up on my child and that he is hopeless. What kind of teacher gives up on a child or student. Obviously not a very good one. Avoid this daycare like the plague. She will give up on every child. That's her mentality. She seems nice at first but beware. read more