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    Cypress Laser Stop Smoking Center

    5.0 (1 review)

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    9 years ago

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    Palm Garden of Winter Haven

    Palm Garden of Winter Haven

    2.5(10 reviews)
    1.3 mi

    This place is absolutely amazing! I cannot say enough great things about the entire staff. My dad…read morehas end stages vascular dementia. He has a feeding tube, and can no longer walk. He has been in a few rehab facilities in between being at home with full time caregivers. When he has been in other rehabs, the therapists, nurses, and doctors would decide to stop doing therapy, or try and get him out of bed, because they don't think it's worth doing anything with him. Before he came to Palm Garden, developed some really bed pressure sores over the course of the past few months. It's been decided his wounds are too bad to have wound care come to his home, so we had to make the decision to put him in another facility where they are qualified to care for his wounds. We ended up picking Palm Garden of Winter Haven. I thought he would get the same treatment that he had at other facilities, where they don't want to bother trying to get him out of bed, feed him by mouth, since he has a feeding tube. PALM GARDEN OF WINTER HAVEN, has completely taken us all by surprise in the BEST way possible! They get him out of bed everyday, and put him in his wheelchair. They take him to the dining room to eat most of his meals. Even if he is in his trancelike state, they still feed him by mouth as long as he is wanting to eat and swallows without any issues. They also do therapy with him several l times a week. The wound care team is top notch and doing everything they can to heal his wounds. My dad has days when he is alert, and will speak. Other days, he will be in his trance, but he still understands and will usually respond if he is asked a question. Palm Garden is the first place he has been that hasn't treated him like he is too far gone to even try anything with him. I know it takes a lot of patience, time and energy to get him out of bed and into his wheelchair, but they still do it. Their entire staff is so nice, from the office staff, CNA's, nurses, doctors, therapists, etc. They all treat my dad like his life matters. They are great at communicating with us when it comes to his care. We never have any issues trying to get in touch with any of the staff. Palm Garden goes above and beyond what is expected of them. When we come see our dad, it is clear he is being very well taken care of, and that means a lot considering he can't always speak for himself. I highly recommend this place!

    This review is regarding the home health that is dispatched…read more Avoid using this joke of a home health company, They will call you at 9pm the night before and tell you what time they will be there the next day but are never on time. They come whenever they want to & will stay 15 minutes despite billing your insurance. You will need to have your animals locked up because despite working a job going into peoples homes, they act terrified as if a small dog is a lion or Tiger. The physical therapist will arrive dressed like he's headed to a construction site. The really disgraceful part though was their lack of empathy & compassion. When I notified the PT we needed to cancel due to my loved one being readmitted to the hospital for a stroke, he proceeded to continue to call to set up appointments to make his money. My loved one could have been dead and yet there was never even a thank you for having the courtesy to notify us or any concern for his well being.

    Cypress Laser Stop Smoking Center - rehabilitation_center - Updated May 2026

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