Asked for a poinsettia cake for my mom's birthday! How super awesome it turned out!! read more

Cypi's Cake Box - Special cake and treat for my mom's birthday - Bakeries Near Me - Lake Charles, Louisiana

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Every year I get a king cake from them. It's soo good. I also got the king cake cheesecake which was to die for! Fast service, polite, and delish! read more

I'm a supporter of local and Cypi's has been a favorite for years! I purchase her party trays every Christmas! Her king cakes are absolutely delicious!! The pralines and iced brownies are another favorite of ours. The cupcakes and her cakes are moist and beautifully decorated. Cypi and Trey are always accommodating and welcoming! I highly recommend Cypi's Cake Box! read more

When I want a bite of something sweet (gourmet cupcake, key lime pie, tea cake, huge cookies) Cypi's is my go-to. But where they really shine is with their beautiful and delicious cakes!! I would never go anywhere else! I love how they have cakes for walk-in and pick up most days! They'll customize them while you wait! I can't count the times I've bought my favorite white cake with rainbow sprinkles for friends' birthdays! read more

My aunt picked up some cakes and cupcakes for birthday lunch, and cypis outdid themselves! The intrinsic decoration and taste of the cake and cupcakes are top notch. It was so pretty I didn't even want to eat it or cut into it. The white cupcakes were my favorite. The flavor was so good. read more

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These cupcakes are amazing! I ended up buying a King Cake too and my coworkers were fighting over the last piece. The staff is friendly and fast. Will definitely shop here again. read more

I ordered the melted ice cream look cake and it just looks off. They could've taken 2 extra minutes to color the icing so it actually looks like the ice cream is melting. It does taste good but I'm disappointed that it looks lazy. My husband was the one to pick it up so he didn't know to say anything. (The photos are my cake vs the reference cake) read more

Cypi's Cake Box - my reference photo - Bakeries Near Me - Lake Charles, Louisiana

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Let me preface this review to say that if I could give a business zero stars, I would def give Cypi's zero stars. I will explain that reasoning in this review that I hope you will indulge it's length to save yourself from dealing with this business. Now based on my personal experience, I'd give them one star as I have had Cypi's cupcakes for MANY years. My sister's family loves them so I'm faced with eating one every Christmas Eve (I could say no but I love my sweets). Anyway, the cupcakes themselves are pretty dry and require AT LEAST a cup of milk to wash them down to prevent any issues the next day (if you know what I mean). I always suggest leaving a couple of them for Santa but pretty sure he trashed them upon delivering the goods. Now on to why Cypi's gets zero stars and this review. There is one thing that makes my blood boil and that is when someone messes with a family member. Cypi's has done that by basically calling my sister a liar. Here is what happened in her own words: "I will NEVER order from Cypi's again....called in your nephew's B-day cupcakes from Cypi's for his classroom and today I picked them up.. the total was nearly $200!!!!! When I said I ordered confetti petite cupcakes that were $2 a piece she said no ma'am they are specialty cream cheese filled which are $3.50 each. Well I chalked that up to my mistake at first. When I got the left over cupcakes from the classroom at the end of the school day, there were several left and I ate one. NO CREAM CHEESE FILLING!!!! I called them back and the girl argued with me and said she filled them herself....I said ma'am I JUST ate one there is no filling!!!! She was awful to me and accused me of lying. Her customer service was abhorrent. Well after many years of eating Cypi's, I will tell you the icing on top was cream cheese but there was NO FILLING in these cupcakes. I am appalled at the behavior by this lady that spoke with me and your brother-in-law. I believe in supporting small businesses after having my own for 26 years but this is unacceptable!" It's a shame that my sister was treated this way and was way over charged for, in my opinion, subpar and moist-less cupcakes. I have included pictures to this review of the cupcakes in question which CLEARLY show that there is cream cheese icing on top but ZERO filling in the middle. Besides, why would you order 4 dozen cupcakes for 10-11yo that were filled with cream cheese!? Really!? Kids don't want that! Anyway, fair warning if you decide to order anything from Cypi's. Check the order 2,3x and stop by the grocery store for a few gallons of milk. read more

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I sent my husband to pick up cupcakes for an adult birthday party tonight. It was almost $25 for 6 tiny little cupcakes and tasted old. That is one bite for a man. Disgraceful. I am cake decorator. I could have bought 25 boxes of mix. I shall pass the word. I know you could care less, but I am embarrassed and disappointed. I shall never step foot in there again!!!!! Good day . read more

Never had a bad experience with customer service. The staff is always nice and friendly when I walk in. I love their treats as well.

These cupcakes taste good, but the customer service is awful, even by Lake Charles standards. And it's not just the employees. It's the owner too. They make you feel like you're inconveniencing them by just walking into the store. It's a marvel to me that theyve stayed in business so long with such terrible service. I refuse to give them by business because they sure dont act like they want it. read more

Stay away from this place worst cake maker in town by far. I went in and showed them a picture of a cake my wife wanted for her birthday and asked if they could duplicate it, they said yes so I paid for it. So a week later came in to pick it up cake was nothing like the picture I showed them. I paid for the cake ahead of time so now I'm stuck with a cake that looks like a 4 year old made it. So I called to talk to the owner and all I got was stubborn argumentative person. I put1 Star wish I could put negative stars. this place isn't worth one star. So if you like your cake order to be wrong and like rude customer service then this the place for you. See attached pictures of what I showed them and they took a picture of the picture for reference and what I picked up. Now I only asked for it to look like the bottom of the reference picture the Cheshire part read more

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Delicious King Cakes!! Wonderful dough and a pretty presentation!! Mine was still warm when I picked it up. Definitely worth the drive for me. Thanks Cypi!! read more

Came to buy cupcakes for a friend who just became a US citizen and asked if they can customize it with red, white and blue spray or decor. The owner came out and asked what its for and when we told her, she said she will not charge us for it and tell our friend congratulations! What a nice lady! Not because she did not charge us for it but for her thoughtful gesture and recognizing the importance of the occasion. God bless her and her business! And of course, the cupcakes were delicious! read more

Great customer service and great cakes! I definitely recommend them! Smells like heaven when you walk in! Grew up going to this place and will continue to buy from them! read more

My favorite bakery in Louisiana, amazing cupcakes, and cake balls. The customer service was so amazing and absolutely love the owner she is so nice and friendly. You have to try Red Velvet and Wedding Cake cupcakes. read more

No customer service skills. I can't tell you what they taste like because I left without ordering. They need someone who knows how to talk and knows what they are talking about (in this case that would be cakes)! read more

Great cupcakes....always fresh & moist and the people are friendly. Been going here for years to satisfy my always active sweet tooth. Whenever I order cakes for an event, they are always moist and beautifully decorated and people love them. Keep up the good work Cypi's! read more

Extremely poor customer service. They don't even deserve one star. I ordered a three tier square cake for my wedding, they baked a round cake. The lady who took my order remembered me saying that I wanted a square cake but she baked a round cake. She couldn't even come out from the back to apologize to me for screwing up my cake. The owner said I would get a refund and the refund was crap! I got my $50 deposit back. I will not use them for and other event I have and I would not recommend them to anyone who values customer service. read more

This was my first trip to Cypi's Cake Box. The cupcakes were beautiful and I was extremely pleased with the moist and delicious taste.