We contracted with Chuck Wallis to build a new custom home for us. Chuck Wallis construction was handed a very detailed plan with several outsourced vendors.
The contract with CWC was for everything but the basement walls and timber frame. The problems and tension with our project started and ended with dealing with CWC.
A few of our experiences:
1. CWC accepted delivery and stored ~$30,000 of aluminum clad wood windows in our future basement where the windows were exposed to bad weather. We rescued the windows from the rain and covered them with plastic. The next day CWC reluctantly provided a trailer to store the windows.
2. The actual cost for our project was over $100,000 more than the CWC estimate. CWC played games with their invoices allowing us to pay for several pieces of our contract, not to exceed their licensed contractor limit. However, the NC State Board for Licensed General Contractor complaint director has told us the limit applies to the total construction cost for the house. Not what was invoiced.
3. It took months for CWC to line up a mason, concrete guy, grader, septic guy, and painter. Still work is not complete. The painter said he would come back to finish in August. We are still waiting.
4. CWC allowed our floor trusses to be dumped on our property and left uncovered in the rain for about 6 weeks. The trusses were put up with black mold. We insisted for mold remediation measures to be taken. It took awhile, but it was done.
5. CWC ignored our requests to correct erosion that occurred after grading for our retaining wall. Then, after the correction for the grading for our retaining wall we developed a pond. It has cost us over $6500 to hire a experienced and competent grader to remediate a sinkhole that opened up 4 days after we moved into to our new home. We asked for a drain. CWC did not recommend a drain. CWC recommended planting grass. The sinkhole was mother nature's drain.
6. Our CWC cabinets have paint defects. The paint rubs off then you touch the trim.
So with all our experiences - there are more - we do not recommend CWC for any project larger than a garage or room addition.
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