They were the only ones fro even reply to my request. They came out and looked at my project, and…read moretold me that they would have an estimate for me with the next couple of days. After about a week I contacted them back and they told me they were waiting on quote for some rafters they were going to contact out. But they never did.

Adam quoted me a project, gave me an estimate, took a $4500 deposit and after weeks would not…read morereturn a call, text, email or anything. I then requested a refund since there was never a service rendered and no response to that either. He stole $4500 from me and never provided a service. Not only would I NOT recommend, he deserves to be sued for stealing money for a service he never provided and never returned the money.

I met Aires at a local restaurant in early December of 2018. I told him that I had dealt with some…read morehorrible contractors recently I wanted to find an honest fence person who would do quality work at a fair price and he said he was that man. I asked about a warranty and he said they would honor their work for one year. I agreed and they got to my home the week of Christmas and began removing the old chain linked fence and installing the privacy fence. The constant conflict and cursing from Tony and the workers was a concern. When they left I was concerned how the post attached to my home looked so I called the office the following day to ask about it and they were arguing in the background and confrontational to me. The next thing I know Aries is at my front door angry we talked and I calmed him down and left the matter alone. They came back late in the morning on Christmas Eve to finish. I told them it was OK to wait until the next week I didn't want them to have to work on Christmas Eve, but Aries insisted they wanted to finish. They finished the Fence but not the gate before dark. Aries himself built the gate. He told my wife he didn't have all the hardware and would be back to finish later. It was dark and I was unable to inspect the gate and I paid him for the job on his word he would return to finish it the first week in January. He did not show. I called in early February and He told me he would be there the next week. They appeared without notice on a Friday afternoon as we were leaving for work and had to leave. After that I called repeatedly and eventually Aries came out on Saturday February the 23rd I discussed the problems with the gate and he agreed to fix them and said he didn't have the parts with him but he would be back the Next day. I agreed and he left. That was the last that I saw him. In the month or so since that time I have called two or three times a week and nobody would answer my calls. Until today when I called nobody answered but I immediately received this text: "We were there on Friday when you said you would be there and you told the guys to leave. We don't give two handles for the gate that cost extra. My have made three trips to fix it and you were not there. We are done with the job and will not be coming back so don't call us again" They have never finished the job in the first place. They were not here on Friday and I NEVER ask for anything for free. Furthermore Nobody from AAA Fence has EVER called me to set up a time to fix the fence and every time Aries says they were going to be there no one shows up. This company has some serious problems. They are unprofessional, vulgar and dishonest and take no pride in their workmanship. They should find another line of work which does not involve working with the public. Don't let the pictures fool you there are other choices.

From the owner: We are a family owned and operated since 1989. We pride ourselves on quality. We use quality…read morematerials and workmanship. We dig all our holes 16 to 18 inches deep always set in concrete. We use a higher grade materials to give you a long lasting fence. We do repairs and custom fencing if you can find a picture we can do it. We use welded frame gates and make all to fit any opening. We do handrails, residential and commercial fencing. We are also backed by the Better Business Bureau.

I hired this company to build a privacy fence as well as a gate. There were multiple issues with…read morethe installation that needed attention. Multiple attempts were made to get this resolved in a timely and amicable manner. My installation was completed on August 18th. As of October 10, 2025, I had still not been successful in getting my gate fixed. I had to hire another company. Unfortunately they could not fill the gate portion and they had to tear it down and rebuild the gate.

From the owner: Trust FNCO With Your Fencing Installation Project...Talk With A Project Specialist About Our…read moreSelection Options From Residential To Commercial Projects.

After surprise water heater damage I needed new floors throughout my house, both tile and carpet,…read moreon a tight timeline for an upcoming event. While I was ready to pick almost anything off their website so it would be done on time, Michael (salesman/hero) helped me look at tiles until I found one I really loved, and it still was installed on my (challenging) timeline. Miguel & his crew were outstanding installers; the tile I chose was a bit complicated & they did a beautiful job. It looks absolutely gorgeous & I'm super grateful. Highly recommend!

Great customer service! David was easy to work with and worked to get me the best price. Love my…read morenew carpet! Installation was easy and professional. Highly recommend!!

Job completed, the project took longer but results were good and would use again ........read more

Floor pattern is what I expected! There were time issues and trim issues. David did return and fix…read moreany issues. He also helped me with a plumbing issue that was very generous to say the least. I will possibly ask him other projects in the future!

In May of 2021, I contracted with Akels Floor Covering Store on Rodney Parham with manager Stephen…read moreGessner. Stephen came out and measured, etc. A month or two later the install began. I noticed the installer, Ed, using a small sander in the second bedroom. When asked what he was doing, he said he was "smoothing out the floor". I asked him if that was going to work. He said it would. He also used white quarter round against my dark floor and dark baseboards. He did take them up when I told him it looked awful and was not acceptable. He came back several times trying to match the baseboard. Finally, I told him to just let it go. He said as the stain dried it would match better...of course, it never did. The floors were installed and initially looked okay. The big problem arose a year or so later when I tripped on the flooring. I realized then that the flooring was coming apart. I called the installer who came and glued down one of the boards and said he would have to talk to Stephen about the floor. I didn't hear anything for a long while so I called the store. Two other installers came by and looked at the floor. On leaving they stated Stephen would contact me. I called the store manager numerous times and left messages which received no response. Finally, someone answered once Mr. Gessner was ill. Another time he was on vacation and i was told he would call me when he returned...he never did. He eventually responded after I sent a text to his cell asking why he was ghosting me. He came by and stated his insurance person would have to see the floor. Someone did come by. The result, per Stephen, was that the insurance company denied the claim, assigning blame to the house settling and would be my responsibility to fix. This house was built over 50 years ago and yes, settling is an aspect of houses. However, this house had already settled way before this started. I regret having ever done business with this company and I NEVER will again! I would NOT recommend them to my WORST enemy!

So not sure why previous reviews just on yelp have been down for this company but I went with them…read moreon previous reviews on other sites and by recommendation from a friend. They did a very good job with the install.. the crew was very honest and straight forward ..Erica and Karen kept me up to date before the installers arrived. Erica knows her colors and did a very good job of helping color coordinating the luxury vinyl with my carpet. I would definitely recommend them and would go with them again.

The best store in Little Rock for flooring needs Great…read morepeople with great prices and excellent materials for sure the best

We came in here just for service, we were looking to fill/patch/hide/put under a rug a hole in our…read morefloors from some unplanned home renovations, and one of our first stops was Lumber Liquidators. The thing is, we have a gap in our hardwood. We'd hoped to patch it with the same kind of wood, or something similar enough that it wouldn't stand out *too* much if we filled in the gap. The problem? We didn't know what kind of wood it was. D'oh. Here, this Lumber Liquidators was awesome. We came in, asked about their "scrap" wood (because we only needed two square feet, tops) and to see if they could identify the wood from a loose piece. They immediately recognized what kind it was, and were very informative about their scrap flooring. In the end, they didn't have what we needed. But they were quick, polite, and efficient in answering all of our questions and hearing what we wanted/needed. They told us about their products and services, answered our questions, and let us check out the inventory a bit. No hard sell, not even a second's hesitation - they were great. I will be back when we need to re-floor something larger, and wouldn't hesitate to recommend these guys to anyone looking at flooring!

Installer damaged most of the tiles. Their suggested fix was for me to go ahead and pay and then…read morethey could redo the whole thing after I'd paid. They also came and tried to put some paint like substance on top that just made it worse. Scheduling with them was such a nightmare I'll jsut live with the terrible work. They gave me less than 12 hours notice multiple times trying to get this scheduled (including calling me at 4pm on a Friday to have someone come on a Saturday- um no we have plans). Finally told me he would come on a Thursday and it would be a one day job-it wasn't so I had to cancel going out of town. Nightmare experience from start to finish.

We had our first floor put in our home in November 2021, we bought Happy Feet LVP from River City…read moreFlooring. This process was less than smooth with the installers not showing up on the day they were supposed to and then when they did show up the next day the only one who spoke English left so communicating with them was a nightmare! When the one who spoke English came back, he left my flooring in the back of their truck sitting in the sun the whole time, when I asked if it should be brought in he said no. I then asked if this flooring needed to have a moisture barrier pad under it and again was told no. At the end of the installation, I had almost 2 boxes of extra flooring and asked if I could please get a refund on it, I was told by Tim "well, there will be a restocking fee to do that so it's really not worth it." Jump forward to June of this year and my flooring was buckling. I started calling the store asking for someone to come look at my floors. I originally spoke to Keith who said he would have Tim call me, which he never did. The following week we went on vacation so tried to call again when we got back home. Another week passed and we were now in to July. I finally spoke to Tim who said he would be by my house that night before going to church, he didn't show up. I finally was fed up so tracked down who the owner of the company was and sent him a message regarding the run around I was getting. Needless to say, Keith showed up to my home that night. Immediately he says it was a manufacturer problem and he would file a warranty claim on it. Approximately a week and a half later an independent inspector comes to see the floor. Her determination was that the installers, who River City Flooring hired, had not done the job correctly. They had not left any expansion gaps and my floor had also drawn moisture from there not being a moisture barrier put down first. My floor was never tested for moisture either. So we begin the replacement process and I decided to put the LVP in my dining room also which had not been done previously. This was approximately an additional 111 sq ft. On the initial quote I was sent not only did they want me to pay for the labor cost to remove the floor but only wanted to credit me $3745.17 when my initial purchase was $4086.92. They also charged me $76.99 again for taking up the toilet and placing a new seal again, I didn't argue that point because I thought there was a cost there of the seal. When my toilet was lifted and placed back, there was no new seal installed so I got taken on that charge. My bottom line after purchasing the labor to install the additional flooring, labor to cut a 4 ft section of tile, moisture barrier, additional flooring and quarter round for my dining room was $1242.06. At the end of the job, I had 2 1/2 boxes of tile left that was not used. Each box covers 23.89 sq ft for a total of 47.78 sq ft at a total cost to me at $3.79 sq ft of $181.09 plus $17.20 tax so $198.29. Remember, I also had one box left from the first install, which I have no use for now or in the future, at a cost of $106.00. I called the store regarding these last two boxes and asked for a refund on them, two boxes extra is excessive in my opinion to expect a customer to pay for. Keith actually had the audacity to say that I had not paid for those??? I reminded him that yes, I had paid for those in the $1242.06 that I had paid them for the additional flooring and moisture barrier. He then says "I just don't feel like you're being appreciative of what we did for you in replacing your floor." Hello, you hired the installers who did not do the installation correctly and I'm supposed to be appreciative that you took the responsibility you should have? I paid for everything extra I added over the initial installation and had no problem with doing that but I DO NOT feel that I should have to pay for two additional boxes of tile just because Tim did not order it correctly! Keith then says "Well, I'll have to contact the owner about a refund because he had to eat the cost of this so I doubt he will approve a refund." Keith has never called me back. So, my advice to anyone is to NOT use River City Flooring! They will charge you for extra product and apparently there is nothing you can do about that and they also make profit off of the charge they do for labor. I forgot to ask the last installers what they were being paid but the first installers were being paid $1 sq ft but I was charged $2.39 a sq ft. They are shiesty, so beware if you choose to use them! Fingers crossed that my flooring actually last this time, but if not I'll be contacting an attorney! A very upset customer, Sheila Torres Conway, AR! Update to the review. After contacting the BBB, the owner of the company had the store manager call me and a refund was issued for the 3 boxes of flooring that were unused. Kudos to the owner for stepping up and doing the right thing!