Store stays well stocked and clean. Folks who work here are friendly, also goes for the pharmacy section. I use their app to manage my prescriptions, it seems to work fine for that, haven't used it for anything else. The only problem I have, is the ridiculous wait time to pick up a prescription order. I've been receiving plenty of text advising me my prescriptions were ready. Upon arrival, there were two vehicles ahead of me, and here after half an hour I still sit in the drive-through line. Picking up an order it should only take a minute or two, longest process is to run my card. I know businesses get busy, but this time of year it is particularly less busy because the elderly snowbirds have gone back up north. I've watched some of the employees, and they move very slow like they are just learning? Either way, it's consistently a long wait to simply pick up an order that is already prepared, and there's hardly anyone in front of you. So if you're in the drive-through, hope that you will get Paula. She is super sweet and get you in and out much faster. read more

CVS Pharmacy - The waiting is the hardest part - Drugstores Near Me - Satellite Beach, Florida

Probably one of the worst pharmacy experiences I've ever had! Pharmacist completely disorganized and totally incompetent. Huge wait and no apology. Manager not any better. Amazing they are able to stay in business given such a level on underperformance. Walgreens, and even Walmart both superior to CVS. read more

Always pleasant and smooth to pick up prescriptions. There are many bad reviews but maybe that was during Covid time. I have been using them for about two years now and I always find the staff personable and they work through the line as efficient as possible. No issues, easy and enjoyable. The store is clean and the front cashier is also personable read more

I rarely come on here to complain, but I cannot let this one go. Had to go to urgent care today and they called in a prescription to the pharmacy that I have used for years and years. CVS in Satellite Beach. Sent the notification on the app that I needed it asap. Went from urgent care straight to CVS. Arrived at 5:01 PM and they had just rolled the thing down and closed but we're still in there. I asked if I could get my prescription as I really needed it and they were so awful and lacked any regard to an individual who needed medication. The lady said "we are doing inventory and can't help". WHAATTT???? You are literally standing right there and you couldn't help me?! Why did you approve the prescription if you knew you were closing? Is this some sort of sick joke???? I asked how I can get it transferred and she turned her back on me (you can still see thru the screen they put down) and said something about a waiting bin (no idea what that means and she walked away and completely ignored me). Offered absolutely no help to even get a transfer. I will be removing every single prescription from there first thing in the morning. The lack of care or empathy is astounding! Will also be taking this all the way up to corporate. We are in shock how terrible these people were to us. It was a man and a woman. They have NO business being in the medical field when you have zero respect for your own customers. If you are that miserable, get out! I would never even trust these heartless people to fill a prescription moving forward as well. If you care about yourself and your family, do not use this place!!! read more

Just waited in line an hour to pick up a Rx, which was a 30 second process. I understand that people dropping off their covid tests are going to take a bit longer (like 10-20 minutes per car today which seems a bit absurd), so why not utilize your second lane resource for customers who simply need to pick up a Rx? Absolutely horribly managed. I'll be transferring my prescriptions elsewhere. read more

I have made 4 consecutive phone calls to the pharmacy today (2 of which the main store transferred me & assured me they were alerting the pharmacy I was calling) to no avail! The longest it will allow you to be on hold is 10 minutes. The reason for my call is to find out why my Rx is suddenly $647. It's been covered before for like $15, I get generic & my insurance will only fill 90 supplies. If I go to any other pharmacy it won't be covered, what kind of madness is that? I believe there is an error on the CVS side but won't know until I am able to physically go into the store. What is the purpose of having a phone option if no one ever answers it?!!! This CVS is the worst!!! read more

My dad has his prescriptions here and we have asked in person twice for them to transfer his scripts from another CVS to them and they keep saying they will do it and just don't. I just called the pharmacy to try and request it again but waited for 15 MINUTES on hold. I will take our business elsewhere... read more

I have signed up for yelp just to write this review. This Cvs has always been up and down for my family - sometimes things are fine, and sometimes they are less than desirable. Last week, I called in a refill prescription for my son, and was informed the prescription would not be filled because it was "too soon". Baffled, I hung up the phone and examined the prescription label. It had been filled about twenty days prior, for a ninety day supply. There was one day left in the pill container. Clearly, using basic math, a calendar, and eyes (90 days of pills would not have fit into this container), it was obvious we had only been given half of his prescription, and the 90 day label was incorrect. The person that was spoken to on the phone was no help at all. My husband had to physically go to the store to try to straighten it out. He was met with "oops, here is the other half" without them counting anything or verifying anything. (Maybe that doesn't scare anyone else, but is scares me.) Fast forward to this week. I called in to check on a prescription of mine. SAME response. Too soon. I again check the label, and see that it was filled 6 weeks ago. With twelve vials. No, twelve vials will NOT fit into this container. I take this once a week, so clearly, a prescription was once again HALVED, but labelled as full. These prescriptions were filled on different days. What are the odds that two people in the same household get incorrect prescriptions? I don't have an end to this story, because I have to wait until the end of the day, when someone can physically go down there, again, to try to fix this problem. I shudder to think of what could be next - the wrong medication, perhaps? TLDR version: Immediately check your prescription when you pick it up, to make sure they didn't short you. read more

I HATE this CVS! Actually I'm starting to realize how crappy CVS is compared to Walgreens for filling prescriptions. Not only do I have to wait on the phone forever to simply refill my prescriptions, but they are completely unorganized behind the counter. A few months ago I realized they refilled my prescription incorrectly. I didn't even know and had taken the medicine for a week. I dumped them all out to make sure and sure enough 5 of the pills were different! I looked these up online and found out they had given me an anti-seizure medication. Not sure if I had taken any since I had been taking them already for a week. I immediately called CVS only to be told that humans make mistakes! Nobody even asked if I had taken any or if I felt okay or had any allergies. I was then told by the pharmacy to immediately come in and drop off the mistaken pills. No way was I going to hand back any evidence I had! The next month I went to verify the pills at pick up only to be told that I cannot dump the pills out and look at them otherwise they wouldn't be able to take them back if they were wrong. So now, every time I pick up medicine I have to go in and have the nurse dump them out so I can see them to make sure nobody messed up again. Ridiculous! Thankfully no harmful effects so I don't think I actually took any of the wrong medicine. I'm just appalled at the lack of concern on their part. I will never ever trust them with my children's medications. read more

I am my mother's caregiver. She is 88 years old. I have to fill between 13 and 15 medications a month with CVS. I can only tell you that the sweetest girl there is Vanessa. On the phone she is cordial and informative and she solves all my problems. And in person she is a joy to speak to. And if you think she got punched in the eye with a right hand, she didn't. The surfboard hit her in the eye. The pharmacist Vicki worked diligently to get all my mother's prescriptions transferred from the Orlando CVS, which was not an easy task. I love going to this CVS. read more

I attempted to have my prescriptions transferred here from Cigna online pharmacy and was completely frustrated by their inability to keep records or communicate among themselves in the pharmacy. Mismanagement to the highest degree. I finally had to have my doctor re-issue my prescriptions and even that took me three trips to the pharmacy to reconcile. They are terrible! read more

Count your quantity while standing at the counter. Seems ridiculous but twice recently they have charged me for a 90-day supply while the quantity provided was far less. Insurance will not allow a refill until the 90 days are up since as far as they know, CVS gave you the full amount, even though they did not, which leaves you weeks without your medication. Today I'm trying refill a prescription that mysteriously disappeared off their website, although there are refills remaining. I've been holding for 40 minutes but no one picks up the phone. read more

I work for a physician's office, even we can't get a hold of the pharmacy or anyone who works there. If you call the main number the cashier won't even get a manager to assist you. So, if you need your medication and the pharmacy tech doesn't process it correctly on Thursday, forget about getting your medication on time until the following week. I was hold for over 25 minutes. Then when they finally answered they admitted the script I sent was there but not yet processed, the tech was nasty. Don't bother asking for a store manager, you won't get one. Seriously consider another pharmacy read more

I have been trying to call the pharmacy for several days with no satisfaction. I have several prescriptions that are on auto-renewal, but the last time I went to pick it up (after receiving a text that it was ready), they said it wasn't there and did I want it refilled? I replied yes and have never heard back, in the meantime my medication ran out. I was on hold for 36 minutes on Monday after which I was disconnected. Today, I have currently been on hold for 67 minutes - yes that's one hour and seven minutes and counting!!! This is absolutely ridiculous and unacceptable. Because of my employer health care provider, I am only allowed to use CVS, so I can't move my prescriptions. Perhaps they should hire someone to answer the phone. read more