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CVS Pharmacy

1.0 (1 review)
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5 years ago

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Walgreens - Pharmacy

Walgreens

(7 reviews)

Fast and efficient service. I didn't need much, but it was a prescription transfer from California…read more These guys handled it no problem.

Leave sale signs up until sale is over. I purchased NO.7 facial care kit at store #13751, because…read morethe big yellow sign on the end cap as I entered the store said NO.7, 50% OFF, now $35.00. It rang up full price, he checked with another cashier, who looked on his phone and said it was buy one, get one 50% off. So I asked who the manager was, he pointed her out, I checked with her, and she stuck with the same story. So I asked who took the sign down after I entered the store. They said probably someone in the aisle who was getting ready for tomorrows ad. I told her what happened, and asked her what happened to the sign. She had a collection of signs in a bag she was collecting. She dug thru the bag and found the sign, which stated NO 7, 50% off, now $35. She said it was not the right product that was on that shelf. Mine must have been the only one there. I made it a point to let her know there were 2, I took one. After having 'discussions' with 4 people, I told the cashier I didnt want any of the products, which they bagged up, over $140. I was a bit perturbed, to Say the least. The original cashier was very sweet, and knew the major product I came in for. He asked if I wanted that product, very politely. So I did purchase 2 of the items, the rest they had to put back on the shelf. I am typically a CVS shopper. Now I know why. If this happened there, I would have gotten the product at the 50% off, as the sign said. It had nothing on it that I had to buy 2. So I can cross Walgreens off my list, as I highly doubt I will be returning to a business that does so wrong. What happened to courtesy? And may as well forget about the customer comes first (who pays their wages). Pretty sad way to end my day. I gave this 2 Stars for the original cashier, who took care of me. Otherwise, it would have been ZERO Stars.

Rite Aid

Rite Aid

(6 reviews)

This store is awful. The customer service is subpar at best. The pharmacy is awful. I've called…read morethem repeatedly for over an hour and every time I call they hang up. The last time I was there I waited 30 minutes to pick up my prescription. And that's fine. I have nonproblem waiting. Everyone should be allowed to ask their questions and get squared away. But after waiting in the line a cashier yell out that they were closing in 10 minutes, as if we were supposed to leave. She was very rude, unfriendly and extremely unprofessional. When I got up to the counter she just stated "Date of birth?". Super rude it took me less than 4 minutes for the whole transaction but she was awful about it. Today to avoid in person interaction, I called and was hung up on repeatedly. I would be on hold and when the calls kept ringing with no answer I just went back through the directory and was rerouted back to the pharmacy line. And after going around like this for 15 minutes I would get hung up on repeatedly. I just switched my pharmacy to another location. When I called that one the phone was answered immediately and my question was answered. Everyone is short staffed and tired but that location has gone downhill.

I've never been treated so unprofessionally on the phone by people who are supposed to have my…read morehealth at their top concern. After a spending a half hour on the phone, bothering my doctor for a new prescription when one was already on file, they still didn't have the med ready as promised 24 hours later. Unacceptable customer service. Store Manager never called me back when I left a message to complain.

CVS Pharmacy - drugstores - Updated May 2026

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