If I could give this place a zero star I would. Please go to a different pharmacy. Had me on hold forever and when finally answered put me back on hold for a very long time. Went up to the pharmacy and no one would even acknowledge me. read more

Never, ever, ever trust this pharmacy. Even the pharm manager cannot remember what he talked with the doc about, and obviously did not take notes. When my new pharm called to verify the prescription they sent, they told them the incorrect info (per my docs records + pmp) If you do use this pharmacy, make them take notes each time, go inside (don't use the app) + keep notes for yourself. This has nothing to do with the store itself. read more

Worst customer service I have ever experienced. Avoid this place at all costs. Rude and unhelpful. Also violated HIPPA rules by asking what my medication was for. Unprofessional and not safe. read more

The pharmacist is very rude, i called to checked on a prescription Prior Authorization to see if he can fax it to my PCP office he went off on me stating " how many times do i have to tell you we can't fax the PA get a paper and pencil and write this information down" i informed him the paper still needed the pharmacy's signature and he started that was "false information" i went ahead and stated "I'm sorry you are having a bad day" he then replied with " you are making me have a bad day and you are giving me a headache" keep in mind this whole time he is yelling and getting out of line over a paper that is missing their information. Rx is on hold due to the pharmacy. CVS do better. I hope he keeps the same energy when someone pulls up on his ass !!!! read more

Worst of the worst. African American with red shirt was rude and yelling when I asked how long it would take

Don't go when a cashier named BRENDA is up front. Has a very rude tone of voice and isn't helpful at all. UPS delivered my package there and she literally would not look to see if my package was there even though I had all the info pulled up showing it was delivered there a few days prior. I could tell this visit was about to go south the way she mean mugged me before I even got to the counter. I was even super cheerful to her to try to change her attitude. read more

I didn't want to leave a star. I been going here for 11 years, man. I was shocked. I was trying to get my husband medication filled when i had a feeling it wasn't going to be good... Since Bittany left in April, the pharmacy has gone down.there are so many different people working there.. They are very rude and disrespectful. I told them I would wait for myhusband medication. They didn't like that,I was talking to a lady in line about it, and they told me to sit down and stop talking to people. I told her no thank you, because i been sitting all morning..she got made and told me she wasn't filling his medication. Really ,they refuse to fill a diabetic medication because I wouldn't sit down and stop talking. Very poor service..Go some where else you will have better service. read more

CVS pharmacy really needs to work on their customer service, Their rude attitude and and lack of assistance is a poor reflection on the overall performance of the store. I will not be recommending anyone to use this company again nor will I spend my money there again read more

On the corner of E. Reno & Douglas Blvd. Went into CVS for some water, happened onto 75% off some Halloween decor & back out to the best corner for the Veterans Day parade!! Nice store with so many handy things, to go snacks, Pharmacy, beauty products, photo department & general store. They're patient & helpful too. read more

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I called the pharmacist on Douglas and was told to call back and ask for Dasha, the pharmacist in charge. I called back and was on hold for 24 minutes to get Dasha, the same rude and unprofessional person who I spoke to. She said she still couldn't see it. And that I would have to call and speak to another pharmacist tomorrow and hung up on me, while I am waiting on my high blood pressure and anxiety medicine and experiencing even worse anxiety and blood pressure than before I went to the doctor today. I am now on hold with Connie at the Douglas pharmacy, who I have now spoken to 5x today, pleasant and helpful conversations. She had to put her head pharmacist on 3-way with the idiot in charge on 15th to explain to the Moran that they can see my ex, plus when I call I am notified that my rx is ready. Dasha hates her job. She answered the 1st time, today, "hello." And she sounded like she had been running a marathon and hateful. After Connie's shift ended she went to Douglas to pick up the medicine that Dasha told me wasn't there 2x and hung up on me, furthering my anxiety. ******DO NOT USE THE STORE ON SE 15TH. USE RHE EXTRA GAS AND GO TO DOUGLAS!!!**** read more

I transferred a prescription from Walgreens to this CVS due to insurance. I was helped by a pharmacist named Leslie, not a tech, which is rare. He was extremely nice and very caring. If you ever have questions about your medications I would highly encourage you to stop by and talk with him. read more