I have to start by saying this is the absolute worst CVS pharmacy I have ever been to in my entire…read morelife. The people working behind the counter are straight up rude and have their air pods in while speaking with customers. It is always a frustrating task to go and pick up my prescriptions. My psychiatrist sends my prescription to the pharmacy, and I went to go pick it up. I got the notification on my phone that the prescription was sent in, so when I got there, they told me it was too soon. I was confused on what they were talking about, but then I asked her what she meant. They were talking about a completely different prescription... like hello? I got told it was put on "hold" which happens way to frequently there. So of course, I walk over to the other side to talk to another lady. She just stood there and looked at me blankly. My patience was decreasing by the second. So, I state my case and she just says, " I do not see that anywhere." When I say her eyes were rolling, I mean rollinggg. I then call my psychiatrist and tell her what was going on, she then calls CVS and the lady behind the counter was appalled. I ended up getting my medication, but damn this CVS is at my last straw.

Easily the worst CVS in town. I had my prescription filled there for over a year and still was made…read moreto feel like a thief almost every time I went. The poor security guards they hire are usually very chill, but the manager was actively hostile. They also struggle to staff the Pharmacy so it's a complete gamble whether or not you're in for a wait. Also the parking situation is annoying. I don't care how convenient this location is, get your script filled somewhere else. Save yourself the headache.

Great staff! Very friendly and helpful and knowledgeable. Best pharmacy around and much better than…read morethe bigger pharmacies.

Scott Harrod is the best! I will continue to come ONLY for him…read more They smile and are fast and friendly and super duper.

i was in local ER for 2nd degree burns on Friday 08/18/2023. ER Dr called in Bacitracin approx 7am…read more FINALLY on 08/21/23 I got text that they were out of Bacitracin oint and was on back order...be in stock 2-3 days. today is Friday 08/25/23and still no ointment for a 2nd degree burn!!! I called Pharmacy at 0906am and they still had not transferred over phone lines from auto answer!! ABSOLUTELY NEGLIGENT PHARMACY POLICIES!!!! absolutely absurd for a 2nd degree ER patient have to wait a full week for ointment to put on a burn!!!!

Not just a pharmacy, a huge gift shop! We got grandma a little "sleeping cat" made in China and…read morecovered in REAL rabbit fur! She was very excited because it looked Siamese and reminded her of a cat she and her husband had several years ago. They don't sell those at CVS (down the street). They stock a variety of generics and name brands and the drug section was easy to find. Nice people, tons of gifts of all varieties, including gifts for little kids.

My boyfriend had gotten his wisdom teeth removed today and was in a lot of pain. We went to CVS…read morefirst to try to get a couple of prescriptions the dentist wrote filled. After waiting several minutes one of the pharm techs told us the insurance card was not going through even though we had just used it at the oral surgeon's office. He explain that it may have worked there but it was not going through with the pharmacy. We took the prescriptions back and went to McKay's. Dr. McKay explained that if we had that problem at CVS it will be the same problem on his computer, which it was. However, he went into further detail explaining to us that we were having this problem because the insurance card was not up to date and that some of the numbers were different. This was something the CVS pharm techs did not explain to us. Dr. McKay continued typing away on his computer trying to figure out a way to help us. Eventually he worked his magic and figured something out to help the insurance go through. Big thanks!

Good CVS. Doctor sent my script to them and it was ready right as I walked through the door.read more

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

this pharmacy gets 0stars if it was an option, you call for a refill and it will take a good 3 days…read morefor it to be ready!!! This will be my last time to use this pharmacy, I will start getting mine on the south side on willow street beginning in September!!!!! good luck keeping your doors open "WALGREENS " cause from what I hear is everyone is changing pharmacies

Horrible customer service. Tried to get COVID antiviral filled there and upon running my wife's…read morescript through system it told technician that her member ID did not match and she could not fill the medication. I asked if she could call the insurance since I know the insurance was valid. She said "We don't do that.". Horrible answer to give a billing manager from a medical company. She stuck to her guns and would not do the work though. Upon calling myself I found it was a bogus denial and the medication is only covered through medical benefit. One simply call would have resolved the issue not to mention this medication is covered through government assistance for the pandemic as well. Won't be back anytime soon.

I want to like this place. I really do. I don't want to go to the monopoly that is CVS. I don't…read morewant to go to Kroger. Those are almost the only other choices we have. They may literally be the only other choices. I had previously used Panacea pharmacy, as they were locally owned and had prescriptions filled quickly. Williams Brothers seems to work on the basis of who is making the most noise or something. It certainly isn't taking them in order as they get them. I'm on pills that my doctor has to call in every month. I call my doctor, the doctor calls the pharmacy. Unfortunately, now I have to call to make sure they got the prescription and again to see if the prescription has been filled. Apparently their notification service doesn't notify you until the very last step. So you could have a prescription filled at 5pm (if you're lucky) but you won't get notified until they file it away for the night. I've only used them for a couple of months, but that may be enough. I'm not sure how or why they can't seem to fill prescriptions in a timely fashion, and it's certainly not because people are clamoring at the counter. It will be completely dead, and the prescription your doctor called in at 10 am still won't be ready. Real life example. My doc called in something for me yesterday morning. I called at 5 pm. It wasn't ready, but would be soon. (RIGHT!) I requested delivery, as standing around isn't something I can physically do much of. This another confusing area. In the past I was told that if a prescription was requested to be delivered by 2 pm, it would make it. The guy yesterday said deliveries started around noon. In any case, when I woke up, there was no notification that the prescription was ever filled yesterday. Either they're sitting on it and will fill it later, or their service shut off again. I prefer to patronize smaller and local businesses when I can, but they make it tough. This may be the last prescription I have filled through them. I HATE CVS, but I'm sure they at least fill my pills in a timely fashion.

After going to five pharmacies that either did not take Tricare or did not carry my prescription,…read morewhat a relief to find William Brothers! Local. Parking. Good value even out of pocket. They really saved the day for me! Try to support this local company. Great footwear for folks with diabetes, plantar fasciitis, etc.