Still filthy after speaking to corporate . Don't take my word for it you will see it before you walk in look at the doors look up filth. Here are recent pics I would never get shot from them in this dirty environment . When I asked why it was so dirty the pharmacists got defensive . I asked her to see it from a customers point of view come around from behind your desk you'll see what I'm talking about. The employees aren't embarrassed. I guess that's normal to them.. This pharmacy should provide a sterile /cleaner environment. For customers and patients read more

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Worst cvs ever I came at 7:58 and just needed nose spray to breath I've been driving in from Louisiana and they say they shut the store down early before closing hours because "that's just what they do." Extremely unprofessional and not right if you post you close at 8:00 you should close at 8 not 7:58 or 7:59 but 8:00. read more

If I could leave a zero I would! I tried to drop off a prescription due to just having a tooth pulled. The tech was just closing for lunch at 1:30. I asked if I could just drop off the paper, and she said NO, to which I replied , Thanks a lot ! And she replied, You're welcome! This is beyond terrible service! She could have put it in a box and left for lunch! I'm gng to transfer all my prescriptions to another CVS ' I would have taken the paper if I had been the employee! Ridiculous read more

This has to be the most incompetent pharmacy on the planet. They had over a week to fill a prescription for an upcoming surgery, and at the last minute, they sent an automated text saying they couldn't fill it. It really took that long to figure out they could not do the only thing they do? And, you can't even get one of them on the phone to tell you why they dropped the ball. read more

The pharmacy and staff are useless. They obviously have no customer service skill in dealing with medications or with patrons. Go to Loves pharmacy one block away they do it right. I called the corporate office to complain and pretty much got the same treatment. If you own stock in this company it is time to sell. Bankruptcy is most Likely in their future with stores and people like this that run them. read more

great personnel. rarely stocked. I don't use the pharmacy. plenty of parking. staff takes a lunch break around noon. no drive thru. read more

CVS Diamondhead always got their head up their ass. Everytime I have a prescription medication from a local doctor, they don't want to fill it. They give me some run around about insurance. I have BC/BS Insurance. Makes me wonder if they are filling in and keeping it for themselves or maybe selling it (as the prescritption is for pain killer). This is not the first time this has happened to me at CVS Diamondhead, Mississippi read more

What a joke of a store. Rude, incompetent and the pharmacy and staff are totally useless. Husband has to jump through four different hoops just to get one prescription filled! Asked him to please change his pharmacy, he says he will but has not. I will not use the store for anything!! Do not use this store in Diamondhead, MS. read more

This store has the rudest most condescending pharmacists. It is in a predominantly older population and their bathroom has been "closed for cleaning" for over two years and that was probably the last time the store itself was cleaned. read more

wouldn't even give them one star worst pharmacy ever!!!! my 75 year old mother had a shoulder replacement pain meds were sent to them in the morning and her prescription still isn't ready at 630 pm sad to leave someone in pain because you're incompetent they should close this store also it stinks inside smells like feces inside it's disgusting not to mention the people behind the counter were rude and could care less they were leaving someone in pain all day shame on you worst place ever read more

This is my first review ever & I just have to say I've had so many terrible experiences here that maybe by leaving a review it'll contribute to some future reform. From giving my disabled brother the wrong medication, getting home to find my son's medication hasn't been mixed & having to go back, to no one ever answering the phone, I've just really have had enough. If your health is important to you, the pharmacy here is not consistent or accurate enough to put that in their hands. read more

The Pharmacy staff is very helpful and the Pharmacists are always very helpful and customer friendly. There is however, a very high turnover of staff. I can count 12 different employees working behind the counter at the Pharmacy. The store is not well stocked is often only have has a few bottles of many products. Benadryl is nearly always out of supply. The vitamins and supplements are also scarce at times. I am sure CVS is only stocking what they feel they need but that causes us to shop elsewhere because of products not being available. The clerks are efficient and the blond clerk is always very helpful and kind to everyone with sales information and products. The other one with red hair is curt and not helpful to the customers. It seems we are bothering her while waiting to be checked out. She can never provide sales information and says we have no coupons when in fact we do when we return and produce them from a prior sale which are still valid. Overall it is a good store. Perhaps increasing the wages might help greatly with the staff turnover. It is a busy Pharmacy and I can imagine it can be very stressful. read more

Thank you for proactively helping resolve an unforeseen issue with my medication. Next time, though, simply tell me what exactly you need from me in order to pick up the script so I don't have to make unnecessary trips back home to get identification you don't need read more

Female pharmacists (Asian one) is rude, obtuse, unprofessional and apparently thinks "SHES" a doctor. She argued with my doctor over a med change due to an prescription allergy suffered after oral mouth surgery, she is a powder grinder, not a doctor and should not have the imperialistic attitude that she is... horrible customer service skills!! UPDATE: corporate called June 28, 2019... PLEASE NOTE: the pharmacists has full discretion to fill or not to fill ANY prescription of his/her choosing no matter the circumstance. Though he/she is not a doctor they can do as they please, CVS has no lattitude with their pharm/employee(s) at all. CHOOSE ANOTHER PHARMACY. read more

CVS Corporate needs to step in and straighten this place out. I have been going here since they opened several years ago and it is consistently terrible. They tell you to come back in 30 minutes, 1 hour, 2 hours,, whatever to pick up your prescription and it is almost never ready. Even worse, when you do go back, no one even knows that you have been there before and have no idea what you were told to come back for. This is just one example - I could go on and on.... My Drs hate working with them and one even asked if I would change pharmacies because this one is such a mess. I don't know what it's going to take to fix it, but something has got to be done. read more

This pharmacy used to be very prompt and professional however, I'm assuming it is under new management due to constant mistakes being made for instance, wrong medications being handed out, ordering medication a week in advance and STILL not being ready, never having peoples medications... etc. I would recommend going elsewhere for your prescriptions (to save you time and effort) read more

I went to cvs because that is my local pharmacy and I am on vacation ! The pharmacist there was really rude and because I was from out of state and close to closing time wouldn't refill my scripts !! This is a shame when they have all my records and could speak to my local pharmacist they refused to fill my scripts !! Told me to go to Walmart !! So if you need anything DONT come here , try Walmart !! They don't care !! Zero out of 10 ! Pharmacist wouldn't even speak to me had another assistant speak and relay her response !! read more

This CVS location is a disgrace to the chain. There is almost never anyone at the check out counter and the pharmacy staff is awful. This location needs to be re-managed or closed. It is giving your company a very bad name. read more

I have been using the CVS in Diamondhead since they opened. Prior to that, I had to drive to Gulfport or Slidell. I am extremely happy with their service. With so many new medication regulations, I have had some issues, but not with the pharmacy. They have been very communicative and helpful. When there is some issue with insurance, or a regulation where something is needed from my physician, they go out of their way to help me. They've been a conduit between my insurance company, my physicians and me, sending faxes, letters, texts, making countless phone calls, and always keeping me informed of the status. If they do not have the medication I require, they tell me when it will be in, and they check which other CVS stores have it in stock, offering me the option to pick it up right away at the other store, or wait until they can fill it. They've called me at home to explain when a new regulation has delayed my medication. I could never ask for more than that! I am actually shocked at the negative reviews, because the pharmacists and their staff has always been very friendly, helpful, and professional, even when they are extremely busy. Since an issue I had with my insurance, they know my name, and always say hello when I'm in the area of the pharmacy. I recommend them regularly, and appreciate the dedication of their staff. read more

I am sorry to see the negative reviews, as my experience has been very different. I have been coming to CVS ever since they replaced the Diamondhead Pharmacy, and have been MORE THAN satisfied with their service. There are two new pharmacists, both of whom are extremely knowledgeable, and have gone out of their way to help me with insurance problems (of which I've had several protracted ones this past year, since my insurance carrier switched their intermediary). If not for their efforts, I would probably still be fighting for the medications I need. They have helped me with discounted payments, contacted my physicians for approvals, etc. I have a couple of physicians in Louisiana, who told me that 3-month Rx's could not be filled for certain meds. However, the CVS pharmacist told me that the laws are different in Mississippi, and they can be filled for 90 days, which has saved money for me. After only a couple of visits, they recognized me, smile and greet me every time I come in. I HIGHLY recommend them. I am sorry that some people have had issues, but they have been very helpful to me. read more