Applicants beware! Unprofessional, unethical, unscrupulous hiring practices in place. Have to ask yourself, If they act like this during hiring, think how they act during day-to-day work and future promotion process. No thank you! read more

Sleezy, dishonest, unprofessional is the only way to describe this company. Wedding-spot, a subsidiary of Cvent is exactly the same way. Don't ever give them your credit card, or sign a contract with them. read more

Quite possibly the worst group of sales, account managers and support staff that I have dealt with in my 25 year career. Stay away. Sleezy tactics. I am a developer and Cvent denied me access to complete the app with some final touches days before oir event! Gave access to one of our company's partner who is equal ownership with me but has ZERO skills on a computer! Of course the app was a failure and made our company look extremely unprofessional. On top of that they stole clients that I said I would recommend for them when relationships were good. Names amd email addresses right off of an email that explicitly said at the bottom that the information contained in this email is owned by our company. These people lied from day one about what would be best for our company needs. They sold us a product that was no where near what we were looking for and on top of all that expected full payment before we even used it. Then had the audacity to deny our company what we paid for which was 2 apps and a bunch of other things unnecessary. They demanded full payment and we would be allowed to develop ONE app! What? Stay away. There are so many better options for less than half the price with better features. They will sell you non stop and say there isnt a product so full featured but trust me i found plenty. The graphics are from the early 90s websites and the build out process is so confusing. They tell you that you are paying for 24/7 support when it is actually just access to videos and training material. Never did i get a live person helping me. So livid with these losers. CVENT IS THE WORST PRODUCT ONE THE MARKET! read more

As a client of Cvent for several years now, they have the absolutely customer service support team I have ever seen, personally and professionally. Honestly they make using and retaining their product for my organization a no-brainer. read more

If I could give less than one star, I would! The company I work for uses Cvent's services and they have the worst customer service ever! I've left 3 messages and haven't received a call back yet. There service level agreement states withing 2 hours and this has been on-going for 2 days! read more

I participated in one of their product demos in October, with the promise of a $50 Amazon gift card for my time. Here we are in early February, and still...nothing. Despite dozens of emails exchanged, every time it's a new excuse. These emails are spread out over MONTHS: Email 1 "Thanks for touching base with us. We work directly with Amazon to fulfill our gift card promotions but I'd be more than happy to send a note to our marketing team to ensure a quick fulfillment. I'll get back to you soon with an update." Email 2 "Just got word back from my marketing team. They're adding you to the next batch, there was an error on our end, my apologies!" Email 3 "It should be emailed - please check your spam folders regularly as we have heard people finding the gift cards there." Email 4 "Actually these gift cards are the online promotion codes and are delivered directly from Amazon - but since we last checked on the 3rd of January and my marketing rep mentioned that there were errors on our end, you should receive it in the next few weeks once Amazon can fulfill your order. I do apologize for the inconvenience here!" Email 5 "I do apologize for this inconvenience and trust me I have tried to get everyone on the same page. This is the latest update from my marketing team: "Person 1 said it's in the fulfillment group that says fulfillment Jan 17th, but she's not sure if that means they should have been fulfilled, they're in the process of being fulfilled, or behind. She's checking with Person 2, Person 2 is in India, so we should get a response tomorrow." I apologize but that's the only update I have thus far. I will keep you posted!" read more

I wish I could give cvent 0 stars. After inquiring for more information about their event services (a harmless act I thought at the time) - they have emailed me once or twice a week for more than two months even though I have asked them multiple times to remove me from their mailing lists. I even tried emailing and calling a few people to get removed from their lists but they continue to spam me. I'm starting to think that no one actually works at this company - it's just a bunch of automated robots that don't even provide actual services or customer service of any variety. DO NOT USE CVENT and DO NOT GIVE THEM YOUR CONTACT INFORMATION! (Unless you want to hear from them every single day about their useless products until you die.) read more

In November 2020, my daughter was set up with a CVENT recruiter in London for 3 back to back interviews in one day with CVENT managers out of Tysons Corner, VA. Several emails had been exchanged for confirmation of the date and time of the interviews. My daughter had taken the day off from her present job with no pay. The interviews were due to start at 2 pm via Zoom. She attempted to log on to the link CVENT had sent her and she was ghosted - no one signed on to the Zoom link to interview her, there was no phone call or email to say it was cancelled. She never heard from CVENT again. Her father & I told her that you really don't want to work for a company like CVENT that has unscrupulous morals, ethics and rudeness to ghost scheduled interviews with no explanation. Look elsewhere - there are much better companies out there. Beware of karma CVENT, I hope your sales revenue collapses this year and you go bankrupt since your management obviously lacks the professional requirements to run a business. read more

Met with an event specialist to plan and begin developing an event website as well as to better understand all of the components that Cvent has to offer. The specialist was very knowledgeable and helpful. It was a great training/meeting. read more

I would not do business with C-Vent in any capacity. I am a local vendor who was invited to their office to provide equipment and make presentation on our services. The person who contacted me was not interested in doing business with my firm, or any other vendor. The point of contact in the company, S. Thakkar, was ill prepared for out initial meeting, could not tell me anything about their firm or their requirements, but insisted on a price on a model. The model in question was a very specialized device with numerous configurations, and providing a simple price without any details, was impossible. We decided to meet again, and this time with the end-users. He never bothered to contact them and they and other end users were unavailable. Upon questioning Mr. Thakkar said they essentially were using me to leverage their current vendor. He than admitted to lying to me when I confronted his numerous lies, too many to list, as he had confused my meeting with other vendors who he was using. I asked to speak with his supervisor, and was told that person was not available. I met with their HR director, who was Ms. S. Macdonald, who did not care and thought my concerns were invalid. She defended the Mr. Thakkar by claiming he was new and inexperienced. My concerns fell on deaf ears. In addition she attempted to "bribe" me with the pending sale. I was not interested in working with them at that point, nor did I believe her. I asked to contact her supervisor and the president of the company, and was reluctantly given their contact information, and told they were busy and would not be interested in my concerns. Lastly, the company was distributing their current vendors proposal, marked confidential, in order to leverage the other vendors down in price. I believe this company to be unethical and would not recommend doing business with them on any level. read more