if I could give a score of minus 5 stars, I would. took my 12 year old daughter to have a full head of foils done, so she could start high school in a couple of weeks and feel good about herself. after having her foils in her beautiful brunette hair is now falling out and unable to be saved. some of the foiled hair is still orange while some is white blonde and it used to sit just below her shoulders but now it's been hacked at and so short that she can't even put it up or clip it back. I can't even take it to someone else to fix it because the only thing that will fix it is to shave her head. she was so devistated by her "new" hair that she threw up. oh and they still tried to charge me for the whole ordeal. never been more disappointed and disgusted in my life. Well done jenni! read more