I have never been spoken to how Lindsay spoke to me yesterday, it was disgusting. I purchased two…read morevouchers, one for nails one for hair cut with highlights. I rang to book my appointments yesterday only to be greeting with a barrage of abuse regarding Groupon. she also said I could not use two vouchers. I said I just thought I'd have a pamper day for myself having my hair and nails done, and that why I'd purchased both. Anyway she was booked up for the next month! I'm going on a cruise shortly and wanted it done before I go. After reading the reviews I'm definitely NOT going to book. I would rather write the money off that I paid than go to that salon

I have been going to the same hair dresser for over 10 years, but thought I'd try somewhere new…read moreafter seeing an offer on groupon. My hair was done by the owner who was really friendly and chatty. I wanted my hair nice and blonde as my roots had grown by quite a lot. A full head of colour was suggested and even though I had never had that before I decided to go with the advice as it sounded nice! When the colour had "worked it magic" and was rinsed off, I looked in the mirror and it was yellow! I had very blonde hair but the roots were very yellow. The owner said it would look better when it was dry and also suggested that I buy some violet shampoo which will help tone the colour down. She also said if I wasn't happy that I could go back and she would put some highlights in. I sat there as she dried my hair, paid and left! When I arrived home I was met by open mouthed children, husband and mum! I haven't cried I promise! I bought some violet shampoo and conditioner as she suggested which cost about £40 ‍and now I'm sat on my bed wrapped in a towel with yellow and purple hair! I've just called my original hair dressers who have asked me to go in to their salon today so they can assess it. They have assured me that it will all be fixable and not to worry. I did also phone the owner to tell her about my disastrous hair! She was defensive (which I get) and did offer to put some more colour in it to try and tone it down. But I have decided to just return to my old and trusted hair dressers! To make matters even worse, I have several chemical burns on my scalp caused by the colour Esquire used so I'm feeling quite sore as well as looking like a avid LA Lakers fan! So my great offer £31 colour cut and finish has so far cost my £40 in shampoo and conditioner and is now going to cost me a further £90+ to have it put right! You live and learn!!

the hairdressing operatives are talented and professional. the nail technician didn't tell me when…read moreshe did infills -which i had for years on acrylic nails - that acrylic should be added to strengthen the nail. I didn't know why so many broke off until i found another operative who adds acrylic during the infill. I had gloss dried in a machine which stopped until i saw someone with glossy nails. when i questioned why i no longer had this gloss I'm told it would be more money I hope my experience helps other people who think of having acrylic extensions done

I would warn anyone to stay clear of the nail technician at Samanthas' who I discovered recently…read morehas deceived me. I have paid her for acrylics and infills for years. upon seeing a new technician I discovered Raynor never used acrylic in infill.For the last 6 years, my husband had to push me up two large steps in a self-propelling wheelchair after a stroke. Only one of my hands worked but I was angry that this shop owner was breaking the law in not providing a threshold ramp for a new electric wheelchair after my third stroke: it would cost £40. The nail technician said the owner would refuse to provide a ramp for me. my husband has terminal cancer and doesn't need to be kowtowing to this arrogant miss I have reported the premises this week on the positive side The hair stylists are talented and for the most part, listen to what you want. Keely is a wonderful stylist as far as cutting. She attempted red and black foils four times which washed out four times. I was told it was the red