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Cutting Edge Glazing

3.7 (3 reviews)
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Avila Glass & Mirror - Great work x 2

Avila Glass & Mirror

(32 reviews)

Based on all the positive reviews I expected better, but despite a good start, quick response to my…read morerequest, it went down hill. We made an appointment for Monday afternoon at 4:30, he never showed and when I reached out he said he forgot to add it to his calendar. Okay, things happen. We made another appointment for Thursday, again 4:30, i came home about 4:20 to find his business card in my door. I called, he said that he had it down for Thursday afternoon and showed up at, if I understood him correctly, noon and when I wasn't home just left, didn't even call, just left. He said that he could still make it tonight possibly around 5:30, to which I agreed, but I felt it was reasonable to say that if he couldn't make it, I wouldn't try rescheduling again. His response was that he doesn't really work on a strict timeline (paraphrasing) and that he knew my time was valuable so he would pass on the job. My job is a relatively small job, I want to add a dog door to our slider, so I get it the it wasn't worth his time, but then say no at the start, don't give me a rough quote and then schedule an appointment just to miss it. Several people I reached out to have already told me they don't do the work I'm requesting, which is fine. I can't judge the quality of work, but the customer service, at least in my case, wasn't good.

They were prompt at answering my email request for a bid, they were prompt about coming out and…read moremeasuring my window for replacement, they were a no fuss glass replacement company. The glass looks great and they were super nice and super easy to work with.

Cutting Edge Glazing - windowsinstallation - Updated May 2026

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