I would never recommend anyone to use Custom Maids. I would have them come once every three weeks, so there was obvious cleaning to be done each visit. One specific instance, I had family in town and the maids came to clean the day of. When I arrived home I was appalled at the "cleaning". The kitchen was neither swept, nor mopped, neither of the two bathrooms had been cleaned, and my kitchen counters were left untouched. What did they do? Sit around and watch TV? My family was equally shocked at this "cleaning" job that they had done. I contacted the owner that night and she had a crew come out the next day to clean everything else. After that incident, the cleaning was not great, but got the job done well enough. Well, last week I got home to an uncleaned sink, a shattered wine glass left for me to clean up, one of the bedrooms completely untouched, and a sub-par cleaned bathroom. Once again, I contacted the owner and she said that there were "wine bottles everywhere, a sink full of dishes, and a bottle of carpet cleaner in the uncleaned room". I guess that bottle of carpet cleaner prevented them from touching the room completely. I rarely drink at all and the "wine bottles everywhere" were actually TWO wine bottles in the corner of the kitchen on my countertop. I was disgusted at the way the owner spoke to me and blamed me for the situation that had occurred. I guess I was confused on who was supposed to clean my house. I thought it was the cleaning company I hired and not me, a full time student with a part-time job. Needless to say, they were fired immediately. I would never even recommend this "cleaning" company to my worst enemy. Here's to hoping the owner gets some class and etiquette and her employees learn how to do the job they were hired for. read more