These guys were soooo amazing to work with. I had quite a crisis on my hands, and they took on my…read moreproject, and delivered it with the highest quality right when I needed it. I was printing these for a work event out in Utah (we are based in San Diego), so they even delivered the post cards for me as I couldn't pick them up. Matt was such a great person to work with, thank you for getting this all done for me! I would absolutely use them again, and would recommend!

I have worked with them since the Edison Street shop, about 20 years now. They have been fast,…read morefriendly and have gone the extra mile for me more than once. I also like that it is a family owned business.

We ordered 50 11x17 posters to put up for a live concert & they did an excellent & FAST job…read more We'll definitely be returning for more prints. Great pricing.

I was referred to this place for prayer cards for my mom, and Original Copy's professionalism and…read moreturnaround time was absolutely incredible. We only had a couple days until the funeral, so I needed someone local that could get the job done fast. Original Copy took my emailed file, created a lovely prototype, and finished the job in less than 24 hours. Incredible! I'm relieved, to say the least. Fast service, easy to work with. Very professional. I am so happy that we have a local business like this here in Sugar House. The printing job was beautiful, and crisp. High value for what I paid. IMO, better than other businesses around town. Five stars, thank you!! Due to the private nature of my cards, I'm not including a photo. Please just take my word for it. They do a great job.

I made an order of business cards and I couldn't be happier. Breanna designed my business cards and…read moremade sure that the end result was exactly how I wanted it. We had a few reprints, but that was due to some image files that I had, but these guys know what they're doing. The shop was clean and the crew was attentive. Plus, I support local businesses.

Navigating through some new logo issues, Andrew Taylor was helpful and patient. They are my "go to"…read morefor my small business needs. Their pricing is fantastic!

Fantastic product, great customer service, great price…read more I used Mandate Press to letterpress save the dates for my wedding. They were super easy to communicate with about the process, and I thought the results turned out perfect. The materials were really nice, and the colors turned out just how I hoped. Will definitely be using them again for future projects!

I can't tell you how many compliments I get on my gorgeous business cards from Mandate Press!…read more At first I was a little wary to spend that much $ on business cards, but now I'm SO GLAD I DID! It makes a huge first impression and I feel so proud to hand them out! The whole team at Mandate did a great job of helping me fine-tune my design and vision, choose colors, textures, and make sure I was 100% happy with it before they went to print. The final product is SO AMAZING, I could not have imagined anything better! They really are passionate about printing, art, quality, and design at the Mandate and from now on I won't get cards from anyone else!

Every time I need something done and I cannot figure out some of my projects needed done, JANAAA…read moreSAVES THE DAY! She has never failed me with any of my projects needed! I wanted to give her a tip but you guys don't allow that, please unallow that! Hard workers like her deserves that! So so grateful for her every single time! She's the best!

This location is extremely unreliable. I did my due diligence in facilitating a print order,…read moreovercommunicated, called for clarity, and they still printed the wrong files. To make matters worse- they offered to reprint them with no caveats- and then tried to charge us 50% of the cost. Now- we dont have marketing materials needed for a conference we're at and have to find a more reliable printer in the area. This location does not care. Period.

I was in a hurry of all hurries. The kind of hurry that you have when you are supposed to be…read moresomewhere five minutes ago with a bunch of copies of something, and you realize that you are not there yet and you have zero copies of that thing. I preface with that so you know I didn't spend much time here, but the dude working the counter made an impression and was super helpful, volunteering a box for me to hold my many copies and protect them from the weather. I was in, I used the self-serve machines, and then I was out like a lightning bolt. The copies are a little pricey, IMO, but it's really what the market price is when you're trying to make a living on copies. Parking can be a little tough in this wee little parking lot, but as I was there later in the night it was a breeze.

Came in to get my passport photo taken and Miguel, the store manager, was super helpful. I wasn't…read moreaware that you couldn't wear white so he offered me a jacket to wear over my sweater! Great, friendly service.

I had an urgent, last minute, same-day project for a high-profile client that needed to be…read moreflawless. After just one revision, they completed it ahead of schedule, and everything turned out perfectly. I'm very grateful for their work and will definitely use their services again! Wendy E

The service is prompt. The business cards are perfect. Every thing was accomplished in 3 days.read more

On the one hand, if you want a local company to handle things for you and you want one of the…read morebiggest little companies around in the sign and banner and display marketing biz, you've got the right folks. But the bigness of the company almost works against them. One of the reasons I often choose local companies is because of the kind of service and attention I get. When you order with them, there's a real push to do it online. That's great if you know what you need and what you're doing, but for someone who doesn't have this stuff made every couple of months it could be difficult and you may find the service at a smaller shop to be more up your alley. In a world where online printing companies are now super, super, UBER cheap it's often going to be more affordable to just send it off to Texas or California, even with shipping. I mean, if I'm submitting it all online anyway it becomes a pure price game. The good news is that they are local and real people do work there, so you can work a little closer with them if you need to. They've been around a long time and can handle just about any size project. And it's not just banners--they do tablecloths, car wraps, stand up banners, window banners (decals? wraps?) and a whole host of other promotional or products. Give the website a whirl if you're curious, but realize that if you're going to get a banner or project done just online, you can do a little research and save some money. Hopefully they'll be willing to walk you through it if you go in or pick up the phone.

A couple years ago I fell into representing a nonprofit (for which I volunteer AND do freelance…read morework) at events. After manning a table at a couple of events I was hooked and sought to improve the professionalism of our presence. The first thing I needed was signage with a stand. A Google search led me to Sugar House which had the largest selection of banner fabrics and stands, I designed what at that time was an awesome piece, they did a beautiful job of printing it, it arrived in plenty of time for my next event, and the durable banner and stand continue to serve me well. Their after-sale service was incredible - I received several emails asking if everything was to my satisfaction and requesting a photo of my banner in action. This photo is still on their website! They're not the cheapest, but you can't beat their quality, selection and service. I would definitely use them again and highly recommend them for full-service banner work.

I found an angel of a lady behind a counter today who went above and beyond …read more She assisted me labelling and taping up a box for UPS where an ACTUAL UPS drop -off location had majorly flopped . I might never see her again, but I'll always remember her kindness and efficiency . This store has actually helped me a lot over the years and never charged me that much at all! I was telling my son today: when we need to buy office supplies , it might be time to get over here instead of clicking buttons online !!!

For Christmas this year, I ordered my husband a pretty expensive office chair from OfficeDepot.com…read more I was aware that the return policy on furniture required that the item be unassembled and in the original box. After he opened his present, we made sure to go in store and have him sit on the chair to make sure that it was comfortable and he liked the feel of it. He loved the chair, so we went home and began assembling it. However, on the very last step of assembly (:pulling the plastic off the backing of the chair), we discovered about a 1 inch slice through the leather. Knowing that the return policy required an unassembled item for a full refund/exchange, I was a bit nervous about how much of a hassle the return process would be. We gave this location, a call, and they told us to bring the assembled item in the box to the store and they would help us out. We showed up and the process could not have been more easy and smooth. Abraham, the manager, was so kind and understanding about the situation. The resolution was very smooth and we were able to get a refund in full. Having issues with a large ticket items is never fun, but the customer service of this location was outstanding! The customer service warrants a 5 star for this location!

I needed some help with a print job and the personnel at the store were able to assist. Executive…read morelevel of expertise and assistance led to the successful experience.

I came in last Saturday, and the young woman who helped me was extremely kind. I'd recommend going…read moreto this location for that reason alone!