I would say 3.5 overall - At Lindstrom all service technicians are not "created equal." Some are…read moreexcellent and some just not good. AI voice at the call center is a frustrating experience - always ask to speak to a customer service representative ... their AI program is not nuanced enough to meet customer needs. I've had an annual service contract with Lindstrom for a couple of years just for regular HVAC system maintenance and I have noticed that some technicians are excellent and interested in really doing a good job of going over the system and making sure all parts are clean and functioning well and they usually make recommendations to sell other equip or services if they see issues or potential problems. Then there are other technicians who are mostly interested in making equipment sales and don't go a thorough job of servicing the system ( for example; leaving the condensate line dirty rather than flushing it well). I've had mostly good luck but I must say that the occasional lazy technician makes it frustrating. For the company to bolster their value to customers I would suggest that the training and vetting process be revamped to make sure the employees always use their checklist of items to cover in service appointments in order to ensure 100% consistent and reliable service and all employees follow the same recommendations protocols and not engage in any high pressure sales tactics.

I had both my hot water heater and HVAC system maintenance done today. Very nice and knowledgeable…read moretechnicians were thorough and on time too! I signed for the annual maintenance program for my HVAC.

Called about a issue with a tolet at 10aam by 2 pm it was fixed..Jordon was a great help ....I…read morehighly recommend...

Great local business and even better people who work for them. I always recommend Genesis plumbing.read more

Sea Coast consistently delivers prompt and professional service. The fan motor failed over the…read moreweekend; a technician (Austin) replied to my service call and said he would be out that evening. He diagnosed the problem and assured me the part would be ordered and I could expect a call on Monday. Received a call Monday morning shortly after 8AM and the technician, Robert, was here before 10:00 to replace the motor fan. I highly recommend Sea Coast!

it all starts with management, as they say. if employees are taught to recommend services and…read morereplacements that are not needed, it builds a sense of contempt for the customers, which results in what happened when i called sea coast. i have done business with them in the past, but no matter to their emloyees. i was left adrift, with no service whatsoever. no on showed up. i called after5 hours of waiting, and i was told david would soon be at my home. david never came, no explaination, call, or apology. i fixed my AC myself. the employeee negligence forced my hand, and it, probably, saved me $10,000 on a new system. oh well, sea coast's loss. i dont recommend them, ever.

We had both Nathan and Dalton from Family Air Experts out to our home in Palm Bay after dealing…read morewith a sneaky refrigerant leak that ended up being somewhere deeper in the lineset. After checking the exposed refrigerant lines and coil, we decided replacing the lineset was the best way to get the issue taken care of for good so I wouldn't keep losing refrigerant and have poor cooling every few months. Rodrigo and Matthew came out today to do the replacement and were great. I got a courtesy text and call before they arrived, which I really appreciated. My wife was home with our two babies while they were working, and they recommended turning the thermostat down ahead of service so my family wouldn't get hot for the hour the unit would be down. Both guys were respectful, friendly, and knowledgeable about what needed to be done and got it done as efficiently as possible. Really appreciate how easy they made the whole thing. Definitely nice having an HVAC company you can feel comfortable having in your home. Would absolutely recommend Family Air Experts!

Very professional Technicians know their stuff. Great response time. Ac quit working last night the…read morecame out today got us running again. They are also great at explaining everything. Highly recommend this company for your air-conditioning needs!!

I called the company and from the receptionist to the service guys, all employees were competent ,…read morehonest and punctual. Guillermo and Brian were top notch professionals. They resolved my gas leak issue and were very thorough. 100% reccomended

One and done for me. A simple shower hot/cold valve replacement cost over $500...Phone dispatch…read morepeople very hard to work with. Required $79 prepaid non refundable credit card payment before coming, with a disclaimer statement afterwords explaining the different ways you would forfeit this deposit. Should have been a red flag for me then. I will never use this company again.

Requested an evaluation of a hot/cold water problem. Appt made same day and issue resolved quickly…read more- no problem. However, water heater days are numbered - rusting and ready to seriously leak. Advised it could be days, months, or even a year. Given instructions for what to watch for and how; advised to call when leak starts and plan to replace water heater. Very courteous and helpful. Surprised that there was no charge for the home visit. Will definitely call this company when we need a new hot water heater, especially after also reading others' reviews.

Just had a hot water heater installed in my home The 2…read moreinstallers were on time as promised The work that they did was impressive and neat Left area cleaned of any debris Would highly recommend this company Port St Lucie Plumbing For any of your plumbing needs John

I'll keep it short and sweet.... This company was amazing! At 2pm I called and notified them that I…read morehad a broken pipe on the outside of my house (main water line pipe). My lawn guy ran it over with his lawn mower (that's another story). By 3pm the guy was there working on it and by 430-5pm it was complete, like brand new. I have not had an issue like this before and was expecting to be charged an arm and a leg. However, that was not the case; $225.00 for everything. On top of all that, they were extremely professional and nice. I will definitely call them again in an event I need plumbing done.

Had a service request for a shower faucet that only had hot water. The service guy was in the…read morebathroom checking a "forum" to decide how to fix it. Here we are 2 weeks later, no response, faucet still doesn't work right. Their google ad appears they have several employees,NO, they have 1 guy who has to check his phone to repair...Faucet still doesn't work right-do yourself a favor & get another company!!!!!!!