(The following occurred July 7th 2023 ~ 3pm)
My wife Jennifer and I have traveled extensively throughout the EU and UK and speak from experience when noting the stunning rudeness we experienced in Cult Hero was unprecedented, here or anywhere. It can't be a cultural misunderstanding, we've made friends and spent thousands of pounds & euros across Europe in record shops and always made new friends as a result. We take cues from Ted Lasso & Brenee Brown to leave good karma and positive first impressions in our wake when out and about. Somehow our best efforts crashed and burned at Cult Hero.
We noted the 'no food or drinks' sign at the entrance and we finished our tiny paper cups of espresso before entering. Jennifer combined them into one small folded up fragment and entered, looking for a waste bin to place them in. Not seeing one she asked one of the two men behind the counter "do you have a trash bin so I may throw this away?"
Without answering, he slowly reached out and took the bit of paper from her hand as if grasping a foul object and stared at her, his face communicating absolute contempt and disgust. They locked eyes for an uncomfortable span at which point Jennifer said "you could've simply said 'no' ..."
I missed this and asked her why she looked so upset and intent on leaving the shop we'd made pains to arrive at. I then turned to the sallow, glaring guy and noted:
"Generally my friend, it's a given you should be kind to your patrons and not ignore their queries or be rude to them." To which he leaned towards me and affected an exaggerated pantomime of appearing menacing for a span of time.
"That's exactly what I'm talking about" I added, "that weird thing you're doing right now".
His comrade then hissed under his breath "fa**ot".
Astonished at this insult, especially in Brighton a city known for its inclusiveness, I said "Really? That's your reply?" then added "we drop hundreds of pounds in most every record shop we've entered. Congratulations on running us out."
I surmise the stocky, angry and mute guy was either massively hungover, constipated or impotent (all of the above?) though that wouldn't warrant being an complete knob to a random couple. His punishment is that he has to live with himself for the rest of his life.
Please: shop elsewhere. They don't deserve your money. read more