Great concept combining car wash and cafe. Thought it was going to be instant coffee waiting for me but thankfully wrong. The cafe looks great, modern and comfortable. Coffee & eats. Great spot to wait while they wash your car. Could spend a lot of time here. Great couches. read more

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I went there this morning for an external wash on a two door ute. Despite having only two doors the staff did not wipe the two front guards and it was very visible they left out the grime around the guards. I had to ask them to do my tyres black as I had paid for the service. A little more effort guys! read more

When I siad I dont want to renew my membership. then they told me they can wash my car because not enough people. even there were three guys sitting there doing nothing. read more

Got the wifes car washed here last weekend. I use to go to this car wash all the time and notice their standards had dropped. It use to be a good carwash. But we were going pass it so I decided to use them again. Bad call on my behalf. I think the management has changed. Not 100% sure. Cost is very expensive $40 for inside and out. A few cars were there so I expected to wait a little. Took them almost 1 hour before they called our number saying car is finished. I am a bit of a car fan so having the car clean is important to me. When I got in the car after they cleaned it, there was dust and marks still inside. It look like it was not even vaccumed. I showed the attendant and he vaccumed it. My wifes car a fairly new. You can tell that they didn't wash there rags and shammy properly as it left stains around the car. I knew I should has stuck to my gut feeling to stay away from the place. But I didn't listen to my gut feel. read more

Wow the experience here was horrible. You're talked into paying extra money for what is promised to be exceptional and receive very below standards of cleaning. Staff were rude and defensive when I pointed out obvious dirt and the car wasn't even vacuumed inside and was left dusty. Were told we had to pay extra for polishing if we wanted bird poo to be removed. That's pathetic. I'm sorry if $55 isn't enough to have my car what you refer to as a deluxe clean. Never returning and I'll be making sure everyone I know never does to. read more

Crystal is a Sydney-area chain of car washes. This one's on my way to work and I stop in quite frequently. They're not the cheapest: a wash and an inside clean is about $28. A "super" wash is about $33. But they take good care, do a good job, and aways come back to clean the extra surfaces that are exposed when I put my convertible top down. Like many Oz car washes you get a free coffee of your choice while your car's being cleaned, and it's well-made. You get a free newspaper to keep. The waiting lounge is very nice; there's a separate outdoor smoking room. You're notified when your car is clean by a personal buzzer they give you. It's an extremely civilised way to wash your auto. read more

Great wash and polish. Mercedes C63 looks brand new again. Well worth it. Will be coming again for sure. read more

I decided to pamper my partner and took his car for a wash to Crystal Car Wash Cafe, so he would not have to do it. Unfortunately, my hubby loves his car and cleaning it is sort of like therapy for him. So he wasn't too pleased or excited about the car wash. However, The guys at Crystal did an amazing job of cleaning the car. They have different packages you can choose from and I chose to get the deluxe clean. There is a cafe on the premises where you can relax and order a coffee and read the paper while your car is being cleaned. I quite loved being pampered inside the cafe as it was cold outside and usually wiping the car down freezes my fingers. It is a bit on the expensive side and taking into account my partner loves pampering his car and buys a new product to help him detail, scrub, polish, wax and what not, I doubt I will use their services again. read more

Paid $60 for a vacuum, interior clean and wash - mainly to deal with dog hair and sand in the boot and back seat. Was returned a car with nearly more dog hair and sand than when I arrived as well as my belongings tossed all over the car and on the ground next to the car. After a repeat vacuum there was still plenty of sand and dog hair in the car, although at least my belongings had been put back in the car. Definitely not worth $60 and the absolute worst customer service I've received. No words out of the managers mouth at all, either time I returned to my car. Don't bother with Crystal Car Wash, there are plenty of alternatives on Parramatta Road. read more