cookies are delicious and staff is helpful and kind. very clean inside. quick service. staff is very knowledgeable on their cookies and answered all my questions! read more

Came in around 5pm and we were the only customers, so service was very quick. All of the cookies we got were yummy! Only 4 stars because it would've been nice to be greeted when we walked in and the front area was a little messy. read more

Super quick review for those with a sweet tooth. Made a stop at he shop for a little treat. The shop is relatively new in the Pennisula Town Center area of Hampton. So location makes I ideal to go do other stuff (dinner, movies, bar hop, etc) before eating sweets. The shop is pretty much self order/check out. The have somebody manning a register at counter should prefer that and have any questions. Staff was young, energetic and friendly. Prices pretty consistent with a cupcake shop. The cookies looked good and taste good. We had molded lava (chocolate with fudge inside), white chocolate, key lime and peanut butter. The were all delicious. I'm not a huge sweets person (my daughter is) and I can say the sweetness wasn't overpowering which allowed me to enjoy the cookies. My understanding is the cookies get rotated so you can sample something different every week or so. read more

Crumbl - Hampton - Bakeries Near Me - Hampton, Virginia

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Crumbl cookies made it to Hampton so of course I had to go grab a box! I went for the first time the weekend of the grand opening and was shocked there wasn't a super small line. This location is a typical crumbl, maybe a bit smaller. read more

Crumbl - Hampton - Bakeries Near Me - Hampton, Virginia

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I fell in love with this place when I went to the Virginia beach location, we even had the cookies at our wedding. I recently visited the Hampton location and the cookies weren't made with love. We went on a Monday evening and they were surprisingly busy, but we didn't have to wait long for our cookies at all. We brought them home and they all looked delicious, we got the 6 pack (which is $23-24 ). I know these cookies are supposed to be soft and not baked all the way, but a couple we had literally tasted like the dough wasn't mixed right. So the taste was off putting. I'm hoping we just went on a bad night. read more

Good product, easy ordering, a little pricey. I can't remember if the option to not have icing was avail, but that was a HUGE amount on that sweet cookie. Don't get me wrong the product is excellent, but the option of "light icing" would be dope. I messed up one time and got it for my babies one night after dinner. Even after cutting it in half , my babies .. & that icing .. at night... oh nah! Matter of fact I need too talk about myself as well ... I'm "old" (just in my 30's) can't have all that at night myself either. I know this is a personal issue just saying. mainly the star is gone because of price! It's a cookie.. a very nice cookie but still a cookie. I would take an option for way less packing in exchange for a little cheaper cookie. I'll be back still tho! Lol read more

I'm kinda disappointed. The cookies have this undercooked, raw cookie dough feeling. They are sickeningly sweet. Literally just... Meh. If I'm gonna pay 20 bucks for five cookies, I expect more. read more

Crumbl - Hampton - Bakeries Near Me - Hampton, Virginia

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4 stars only because the presentation at this location wasn't the best :(. I found crumbls in Texas and they never disappoint on taste and presentation. Then I was excited to learn they were in Va. the Virginia Beach location always has great presentation. This is my second time at Hampton and the cookies are a bit over cooked and the presentation is a bit sloppy. Overall though flavor is always good. You won't be disappointed but I do hope they tighten up a bit. read more

Crumbl - Hampton - Turtle. Mint chocolate chip. Orange. churro. Chocolate chip. Half and half. - Bakeries Near Me - Hampton, Virginia

I really like this place. The only reason I didn't give them 5 stars was that sometime the quality isn't as good as others, the cookies can sometime be a bit undercooked. Late night isn't a time I'd recommend personally. But overall, even if you don't like a particular flavor, there pretty good. Fresh cookies, nice variety, and friendly service. It's a nice clean bright place also. read more

Crumbl - Hampton - This is a few months ago. Birthday cake, Cinnamon Toast Crunch, chocolate chip, and pink cookies were all great. - Bakeries Near Me - Hampton, Virginia

Service was great !! My first time going and I got the 4pk. cookies were okay. Too sweet/gooey for me !!!! I like a soft cookie, but not tooooo soft to the point where it doesn't taste all the way done. Couldn't finish it, my stomach was hurting. BUT I was told by a friend that they have cookie cutters that you're suppose to use and you're only suppose to eat 1/4 of the cookie. The staff didn't tell me that. Had I known.... I think my experience would've been better. read more

Crumbl - Hampton - Cookies - Bakeries Near Me - Hampton, Virginia

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The Crumbl Cookies in Hampton is a pleasant spot with friendly staff and a clean environment. The cookies are flavorful, though very high in calories and sugar, and can sometimes be on the doughy side. Despite this, their variations are delicious and worth trying. read more

First the aesthetics of the place was pleasing to me... very simple and all white. This location is petite (for lack of a better word) but functional. Ordering was very easy, as you walk in and over to the iPads to review the cookie and ice cream selections, make your choices, pay, and the employees bring it to the "pickup " area. There is little to no contact with the employees so if your looking for a personal touch or any since of customer service (hence the 4 's) you won't get it here but the service is very efficient. Now for the treats.....OMG! The selections we made (Snickerdoodle Ice Cream & Lemon Cupcake Cookie) were absolutely the best! The ice cream had cookie "crumbl's" of snickerdoodle and the ice cream was definitely flavored like the best snickerdoodle cookie you you've ever had. The lemon cupcake cookie was like a mini cake as big as it was... the cookie was just moist enough with a whipped icing on top that set it off just right. I would definitely recommend this place and I'll be back for sure. read more

Crumbl - Hampton - The Crumbl Cookies logo is too cute! - Bakeries Near Me - Hampton, Virginia

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I love these cookies! Great delivery, always on time and still warm! They are all so good, I can't choose a favorite!

Great addition to Hampton. Staff was friendly and efficient on opening day. Cookies were tasty and generously sized, can only eat about 1/4-1/2 cookie in one sitting. read more

This was my first time trying Crumbl! I got Buttermilk Pancake, Red Velvet, Hot Chocolate, and Snickerdoodle. They were really good, but not amazing. I'm not sure if I would go out of my way to come back, but it's definitely worth a try. read more

To expensive and the flavor is not the best thing, I have tried better cookies for the half of the price.

They are so good just wish they would have remembered my lemon filling in my cookie. But I love there cookies.

I really like the cookies And I think it's so good please buy it because it taste so yummy and also is very clean in there and co workers are nice. I think it's 1000/10 and the pink sugar cookie is the best. read more

I believe I ate here on the opening weekend. These cookies are pricey and they dont taste good. They do crumble though! Crumbs fell all over the car as i tried to eat one. read more

I live in California and I am visiting family here in Virginia. They have a Crumbl cookies in California. I go there all the time and their cookies are always warm and the girl always put the frosting/toppings on top of cookies when I order them. They are oh so soft and stay soft for 4 to 5 days until I finish eating them. I was with parents last night and told them about you all and I was so excited that you all have one because I am born and raised here. I can still get my Crumbl fix in Virginia while I am on vacation. I went last night and the ambience, lighting and smell of the cookies is just like the one in Cali but the cookies were not soft at all. I bought them home to parents and mom said to me the cookies were cold and they were. It was as like the frosting and toppings were already on the cookies and they just took them out the fridge and put them in the pink box. I ate the peanut butter bar cookie and it says it suppose to be chilled but I had to put it in microwave for 10 seconds to get some sort of softness for the cookie. All the cookies were cold and somewhat hard. I might stop by next week before I head back to Cali to see if anything got better. read more

Crumbl - Hampton - These the cookies I got last night from Hampton. They were cold and hard. - Bakeries Near Me - Hampton, Virginia

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Yum, just YUMM. They are super fast getting your order to you as well. Love the change of flavors weekly, will definitely keep me interested and buying their cookies. read more

Tried Crumble for the first time last week. The "mommas recipe" cooke was Sooooo good! Probably one of the best cookies I have ever had! Like others have mentioned, I didn't care for the chocolate chip cookie which is one of the staples. The one I had was undercooked and definitely needed another 2 minutes of baking time before serving. Since the other cookie was so good, I would definitely go back for that one. read more

Can you give zero stars? Bro, these cookies are absolutely disgusting. Bland. Nasty. A monstrosity. Who ok'd this business? They should be ashamed of themselves. Crumbl Cookies?! Crumble them up and throw the whole business away. D I S G U S T I N G. if you want good cookies make some homemade or go to Insomnia Cookies. These were HORRIBLE. read more

Went in to order the cheesecake cookies after making a special trip across town. However, the order terminal said they were sold out. The store is open so you can see what is being prepared and they had a tray of the cheesecake cookies on the counter behind the server. We asked about them and the server said they were only for Door Dash customers. We were already there, so we ordered four random cookies and while waiting another server loaded the Tray of cheesecake cookies into a holding rack. When it was full, she still had cookies on the tray. Then the craziest thing happened. She crumpled up the remaining cookies using the paper lining the tray and threw them in the trash even though I would have been very happy to take them. Clearly CRUMBL values Door Dash over walk in customers, and clearly the workers aren't expected or allowed to exercise any judgement. read more

I love the cookies here, but I just had a delivery driver rudely provide my SO with her birthday cookies because the doorbell didn't work. Listen I get that's frustrating, and I can empathize with that, but cmon, on her birthday? Just a bit of customer service would be appreciate :[ read more

If you want fine delicious cookies this is the place to go. They yummy tasty cookie. I think they change different favors each week. Go try them out so you taste them on your own. Sweet read more

Cookies are very good but the ice cream tasted nothing like the flavor I got plus it tasted like freezer burnt. I got cookie dough and it tasted nothing like it. Other than the cookies are amazing read more

Ice cream was a hit & got the fried ice cream cookie. Was enjoying it all until I pulled a piece of hair out of my mouth after taking a bite from the middle of the cookie. I was so disgusted, I'm about to barf just thinking about it now ‍. Btw I have short & a different hair texture than the one that was found inside the cookie. read more

Amazing gourmet dessert cookies! I love that Crumbl features different cookies often, it's a nice mix up to their menu. You can customize the label that seals the box, too. read more

Its aesthetically pleasing, but over priced for what I think to be mediocre ice-cream and cookies. I was debating going to baskin robins or another ice-cream place and I wish I did. I personally wouldn't come back again. read more

Only place to get cookies I got the peanut butter fudge it was the best cookie I have ever had you should totally go here in your spare time even if the line is crazy! read more

This place is way over priced. I give it two stars because the brownie cookie was good. I ordered curbside pickup because I had my baby with me in the car. After 30 min of waiting I decided to go in (I could see that they were busy). I eventually I had to interrupt a worker so they could check on my order. Turns out they had my order ready but just never brought it out to me. Also, when I ordered on the app they forced me to leave a tip and charged me a service fee. You have to leave at least a two dollar tip. So basically my tip was for nothing. On top of that the cookie dough ice cream was not good. It did not taste like traditional cookie dough and was hard. The chocolate chip cookie I ordered was hard. When I ordered online it asked me if I wanted to purchase a gift box for one dollar. They give you the option to choose from "happy birthday"," congratulations", etc. I chose a gift box that said "I love you". When I picked up my order the cookie that I ordered to be in the "I love you" gift box was in the same type of box as my other cookie. Only difference was it had a little sticker on it that said "I love you". It was not a gift box. It was a sticker. They are charging one dollar to put a sticker on a box and telling you it's a gift box. They charge you way too much money for two cookies and a small ice cream just to wait in your car for 30 minutes and end up having to go and to pick up your order anyways. Was not a good experience and I do not recommend. I may go back to get the brownie cookie on special occasions like my birthday but otherwise I will avoid this place. The brownie cookie is the only thing I enjoyed. Still very unhappy with the price and all the up charges though. read more

Highly recommended by a couple of friends so I ventured over there today and was sorely disappointed. Seriously, $5 for one cookie $5 for a miniature tub of ice cream. I won't be doing back. Regular families with children can't possibly afford this. I wish them good luck but I don't see them staying open very long! read more

The place us nice & clean, I bought cookies taste good but it's too sweet for me, maybe you should make cookies with less sugar or use stevia for old people like me, thank you read more

The cookies are amazing every single time. I love how the flavors vary week to week and there's always a diverse selection ranging from something fruity/bright to chocolatey/decadent. The inside of this location is very small but cute and modern, but had a really weird energy when I went there because the workers robotically yell "welcome to crumbl" or whatever, but put absolutely no energy into it. sorta scary lol. I appreciate the use of ipads to order without having to talk to anyone, because talking to the workers is when it got weird. When my order was called a worker showed me my cookies to confirm, and struggled for a really long time with the boxes, while not talking to me or saying anything and it was just super awkward. The only thing he said during our exchange was "welcome to crumbl" in a tiny robot voice to other customers coming in... and he never did figure that box out. Order on the ipad or curbside pickup for best experiences. read more