I have been bringing my 6 year old daughter to Gentle dentistry since she's been two. Due to the…read moreover abundance of clients they have, I am only able to get her in to be seen for a cleaning once a year, even though recommended is every 6 months. Most of all appointments went overall well. The dentists I have all seen, most of them I did not care for, but not enough to complain about. All of the dental hygienist have been wonderful. Today, my daughter had her yearly cleaning scheduled at 4:20Pm. I was unable to take her because I was scheduled to work, so I asked my mother to take her. My mother called me at exactly 4:34 (14 minutes after the start time of the appointment) very upset and in tears. She stated that when the dental hygienist took my daughter back, she said she was due for X-Rays, as my daughter has had them done there before. My daughter kept gagging on the bite tabs, because my daughter is only 6 years old, obviously she has a smaller mouth still. The dental hygienist only allowed two tries, then seemed frustrated and said "whatever I guess we will not be getting X-Rays done since she can't stop gagging on them" instead of starting the cleaning process of her teeth, she automatically went and got the dentist. When the dentist walked in he seemed fine with skipping the X-Rays. He then asked my daughter to open her mouth. My daughter was cautious with opening her mouth, due to just being yelled at because she kept gagging on bite tabs. My mom ended up getting up to go stand by my daughter to offer comfort and encouragement to open her mouth for the dentist. The dentist then looked at my mother and told her to step away from my daughter and sit down. My mom backed away. The dentist then proceeded to hold my daughter's head down into the chair and try to pry her mouth open with force. My daughter fought back and my mom ended up telling him to stop and get his hands off of her. He then stood up and threw his tools onto the table and said "I am not dealing with this or with her today. She can go see a pediatrician dentist." And stormed out. My mother grabbed my daughter and ran out of the office. By the time I was aware of this, the office was already closed. I did call and leave a voicemail. The office is closed tomorrow, but I will be walking into the office to demand an explanation on Monday and making it clear that this appointment will not be charged for because they did absolutely nothing. It clearly states on their webpage that they work with pediatric patients, but clearly hire staff that has absolutely no patience or sympathy. I am overly disgusted by the way my daughter was treated today, with force and no dignity or respect. I am upset as well that my daughter had to wait a year for a cleaning, and has yet to receive a cleaning. Please, if you are a parent looking to bring your child here, I beg you to go elsewhere so you do not have to endure watching your child be treated like a burden and with great force to hold her head into the chair and pry her mouth open. It is disturbs me the fact that someone who is in a caring, trusted profession has absolutely no ethical obligation.

Had an appointment for 10:30 am. Upon arrival I was told the appointment was at 9:00 am. I would…read morenot be able to be seen because they had two patients already waiting. Not sure if the miscues was on my end or thier end but I am about positive I repeated the information back and set the reminder while at the Hutchinson lication. I stated my gums were bleeding and iritated and I need them taken care of as soon as possible. Was told the best they could do was wait for a patient cancellation through next week. What bothers me about it was they are supposed to be a care provider and nobody cared enough to pick up a phone and make a phone call to see why a patient didn't make it in. The only thing I grecieved was an "I'm sorry" that lacked any sincerity as they clearly wanted the conversation to be over. At a minimum it was discourteous and showed a complete lack of professionalism. I left with the feeling that I was just a name on a paper and not a patient.

Amazing care! The staff is compassionate and patient and genuinely kind. I have tremendous anxiety…read moreabout anything medical related and they are very thorough at communicating everything, making sure you are comfortable.

I went here to get a cavity removed & filled. Staff were professional, patient, and explained what…read morethey were doing. Their equipment is so precise, I didn't need numbing shots, just a bit of numbing gel. It went a lot better and quicker than i had imagined it would be, there was little to no pain. Even now, the day after, there's no soreness and I can't tell it even happened. Overall, friendly staff, they've got some cool fancy tech.

Ive had my dentures now for a little over a year, and they still do not fit right, ive spent over…read more$25,000 and I still have issues with them staying in, fixodent doesn't help them, I am constantly re putting them in, can't eat without them shifting around. I had two post put in my bottom jaw, and once they were healed, I told them my bottoms still weren't fitting right, was told to give them time, well I ended up with an infection in my bottom gum, then 2 weeks later, one if the post came out . Thats been over a month now, which that was done at a different Aspen location, and I have to way a month and a half to get in. To me that's an emergency and I should have been seen asap, but nope here I sit fighting with trying ti keep the bottoms in, it's embarrassing when at work or out in public and I have to always go and re do them(add more fixodent) my top dentures are too big too, they hurt the side of my cheeks, they hardly stay tight when eating, they move and food gets stuck up in the sides of my cheeks. I use to be able to just jump right out of bed in the mornings excited to start a new day, ever since having these dentures I had getting ready, because I know how busy trouble and time it's going to take me to get them set beforw I leave for work. And also with the bottom set, my bite is different, because of them not fitting like they should, my bottom lip sinks into my face, making it look like I don't have any teeth in, I've never looked like that before, Im constantly having my hand up around my bottom lip when out in public, or work when sitting amd.talking to people because I have been told too thay they have notice a big change in my smile, bottom lip, sinked in. It's so embarrassing. I cry at night because just knowing all the money I have spent and they still aren't right. Aspen advertises "That if you're not happy with your new teeth/smile, you get your money back 100% guaranteed" I do not see that happening, and I for sure will not pay them anymore money, for this isn't my fault. I wish they would get my dentures right, so I can go back to being excited to get up and start my day, not lay there thinking of how long it's going to take to get them to stay in before I leave for work. Not to mention I've tried other adhesive too, and none of those helped, fixodent is the only one that's helps, but the taste of it, and not to mention how much I swallow in a day, because when your at work, I can't just keep running to the bathroom to spit it out. A persons smile is almost the one thing another person first notices, I work at a hospital and I see lots of different people daily, it's hard, I do smile, but I know my smile isn't the same ever since these dentures a year and a half ago.​

Great staff and amazing doctor! Very proud of this office and how well they take care of their…read morepatients.

This place was great until I changed insurance providers, they don't accept my new provider nor…read morewill they give ANY discount if you pay cash with no insurance involved. Back to Aspen I go....

The dentists here are awesome! Dr. Angie pretty much saved my life. I was so dead tired that I had…read morea hard time doing anything. Work was hard too. She sent me to get a sleep study and after that I wasn't tired anymore. The CPAP machine made it so I got the rest I needed. Had it not been for Dr. Angie I would still be struggling with sleep. I truly feel she saved my life. They are all very caring there. Any nervousness I had before going to them is all gone now. I enjoy going here. They really care about you! Terri Schmuhl

If you want to have someone push their religion on you, while you are helpless in the chair, then…read morethis is the place for you. Without any knowledge of his clients' faiths, he offers everyone a tract and talks about his hygienist's missions. Arrogant at best, offensive at the least.