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    CrossFit Bicocca

    4.7 (3 reviews)
    Closed 11:00 am - 2:00 pm

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    Tonic - Palestra Tonic

    Tonic

    2.3(15 reviews)
    3.4 km

    Having just moved to Milan, I was exploring gyms to join for the year. Regretfully, I made a poor…read moreand misinformed decision based on my experience at Tonic as well as the info I was told by the staff. My Italian is not the best, I will admit, and I was offered an "exclusive deal" for 1 year at a bit more than 800 euro. I was never told I would not be able to cancel, but it seemed like a nice place to go as they mentioned I would have access to the weight area, Yoga & HITT classes as part of my membership....not true, but I will get to that. I signed up for the gym on September 18th which I was again unaware they would charge the total 800euro all in one go instead of month by month. My membership did not start until that following week around the 24th of September. Catching that they charged me more than 800euros all at once, I was furious and sent an email to the person who created my membership. That same day I went in to switch it all, this time with my boyfriend who is from Italy to help me translate everything and hopefully straighten it all out. Basically, they said they could do nothing about the money charged to my card. Fed up I instead wanted to cancel the whole membership. I was told, that the only way to cancel the membership was to write an email to Tonic. We immediately did, many times and got only 1 response about 2 days later saying it was not possible to cancel because we made the membership in-person vs. online. I found that absolutely crazy because my membership at that point still was not even active, I technically wasn't even part of the gym until the following week. Not to mention, it was definitely a scam because looking online there was a year membership for almost HALF of what I paid available, which no one even offered to tell me. As someone who has worked and studied the service/hospitality industry, this is by FAR the worst experience I have ever had. It is crazy to me to think that a place where people come to get healthy and promote wellness is only looking to scam people or take advantage of foreigners to only earn money. The best part besides, having my money taken, was that my boyfriend left a negative review of Tonic (like this one) and about a week later we received a letter that they would pursue LEGAL ACTIONS (we were threatened to be sued!) if he did not take the review down.... DISGUSTED at this point I really did not want to even step foot in the gym, but I did only because I love working out and I thought I might as well make the most out of the situation. It continues... Going to the gym about 4 times a week, I am always disappointed. Whether it is 3 out of the 10 treadmills that do not work or how a fraction of the machines are not usable because the pin to hold the weight is broken OR the clean staff mops the middle of the weight room floor so that it is wet during open hours without putting any signs/warning to let members know while walking with weights in their hands that it is wet (a complete hazardous and not to mention lawsuit waiting to happen), it is just disappointing....there is so much more I could say regarding the classes that I have taken but I truly do not want to derail someone's career personally. Anyone looking to join tonic please, please think twice because there are so many other places out there. Hoping this helps someone so they are not running into the same situation as me...

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    CrossFit Bicocca - gyms - Updated May 2026

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