When my regular vet (Phillips) is out of town, this is my go-to. They're very friendly, and it's obvious that they care. In an emergency situation, I know I can count on them if Dr. Phillips or Dr. Holder (they run a clinic together) are unavailable. The only reason they don't get four stars is the customer loyalty to my regular vet, but I've had nothing but positive experiences with Critter Care, and they have a non-profit rescue on the side. I can't even begin to say how much I love that. read more