Rob and Rocky did the renovation with our extension, fitted the new kitchen and turned our old…read morekitchen into a utility room. The project was clearly over their head as Rob has miscalculated everything from how much time it would take (he scheduled 4 weeks, that gradually turned into 8) and how much it would cost. There has been a lot of inconsistencies in the quality of work which began as decent that gradually turned sloppy. Lack of communication - you could never reliably count on them to turn up. Lack of care - lots of kitchen fittings had to be replaced from damage while fitting, as well as the hob. They dented furniture they didn't bother covering up, left cigarette butts everywhere for us to pick up - the garden, the driveway, neighbour's side of the driveway... the most frustrating aspect of working with them is that Rob seems to be incapable of delivering 'bad news'. He would promise something to get off the 'hook' for that moment then ignore your calls and messages after. There are still ends that need to be tied but he keeps cancelling at the last minute or without any notice. We've now given up and finishing them ourselves. I would give Renovated 7/10 for their quality of work but 3/10 as a business and have no plans on using them again.