My neighbour's gorgeous big loping gentle labradoodle got claustrophobia…read more We laughed at him. It didn't help. He looked even more bashful and shrank behind their legs. They smirked too, but I think they tried to make sure he didn't see. A dog with claustrophobia? Surely you can't be serious. Apparently it is serious, though the symptoms manifest themselves in different ways to the human parallel. Anyway, with plenty of TLC and advice from Mosman Vet the poor shame-faced pet is regaining his composure - though it's not been a quick process. Plenty of patience and sympathy - particularly courtesy of the team of caring and attentive vet nurses.

I frantically tried a vet that was open and nearby on a Saturday afternoon, after I thought my new…read morefoster dog has broken her hip (She didn't thank goodness!) Everyone at the Vet's were so lovely (I was a bit frantic, as I only had her for less than 24 hours. Very kind, compassionate and reliable the all female staff were. I'd go back there in a heartbeat, and recommend for anyone who needs a good vet.

Fantastic, caring veterinary hospital…read more I pop in often to buy kitty cat food and treats and the staff there are always friendly and attentive. The nurses always ask how my two are doing, and always remember their names.

These guys are everything you could possibly want in a vet!…read more I'd never go anywhere else. As well as being a vet clinic they re-home (and if necessary) rehabilitate rescue cats, with a no kill policy. My cats usually see Adrienne who is a God send, she is amazing with cats (not always an easy quality to find!) and one of the loveliest people on the planet! But all the staff are here are great, really efficient and thorough. They are always familiar with the latest treatments so they really know their stuff! When my cat got very sick with a collapsed lung they let me pay his bill off in instalments and were more than happy for me to visit him several times a day. They also have a 24 hour sister vet that you can call anytime of night if you are worried about your pet and it's free of charge.

Stupid, stupid, stupid, fat, stupid, pugs…read more Why do they eat everything? Especially everything that's bad for them and is poison for them and could kill them? Last time it was chocolate, the time before that chewing gum, this time it was half a BBQ chicken, which is so fatty it can give small dogs pancreatitis, and the cooked bones are sharp and brittle and can perforate their intestines. It being a Sunday, the receptionist said I could come in right away when I told her the problem, but that there's a $200 after-hours/emergency fee on top of the normal consultancy etc. Minky couldn't have eaten the chicken during the working week, ohhhhh no. But it's your dog, so of course you're gonna pay it. There was a little wait because they were busy & on a skeleton staff, but the vet, Allan, was really nice and spelled out the risks and my options, enabling me to make an informed decision (he could make her puke, but that's even more dangerous because if the bones lodge in her food pipe they need to open her chest up). So now she's under 48hrs observation for any signs of distress. I'm going grey as we speak. Allan also waived payment, an incredibly kind move - thank you Allan!

I will never trust North Shore Veterinary Hospitals with the care of my cat again. It has so far…read morebeen the worst experience I have ever had with veterinarians over the past 21 years. Having had plenty of pets in my life, I have been to multiple vets in Australia and overseas and never have I had such bad service or the treatment of my cat. You would think as a veterinarian that they would have the best interest of the cat in mind (they certainly didn't). They have one of the worst reputations as being a huge ripoff along the North Shore. I took my cat into emergency at 12:00am in the morning after she had been throwing up for a few days and was becoming weaker and weaker. I was prepared to pay the whopping fee for emergency vet care because she is my pride and joy. The vet could not tell me what was going on but said she would run some tests. I agreed and said that if the tests went over $700 she should call me. The next day I came to pick up my cat and was told that I had to pay $1200 in addition to the $300 deposit I had already paid. Not only had they ignored my request to notify me of any additional testing, they had not found out what was wrong with my cat, nor had her condition improved. I transported her to my local vet straight away. He was very caring, reasonable and soon found out what was wrong with her. He returned her back to me a week later happy and healthy. I received a partial refund from the North Shore Veterinary Hospital of $250. However, the guy who runs the practice (Peter) was very rude and slammed the phone down. As an animal lover and activist myself, I thought this was very unusual behaviour for a veterinarian. I recommend the Ark Veterinary Hospital in Lindfield. All up it cost me $1500 at the Ark Vet for a WHOLE week of overnight hospital boarding, tests and treatment. Never again will I take my cat to the North Shore Vet Hospital!

They provided an incorrect diagnosis for my dog who had a torn ligament. This vet said it was just…read moremuscle damage and prescribed painkillers. I should have acted upon my suspicions and taken her to a hospital straight away as my dog had quite a bad limp. Instead I followed the incorrect and bad advice of this vet and have suffered the consequence by allowing the injury to linger.

From the owner: At 4 Paws Veterinary Clinic in Neutral Bay we pride ourselves on professional pet care.read more