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    Credit Heights

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    The Debt Defenders by Ciment Law Firm - Liberating Texans from oppressive debt though a process that we developed from 20 years in the fields of debt resolution and bankruptcy law

    The Debt Defenders by Ciment Law Firm

    (12 reviews)

    I had such a bad experience with this law firm. I tried to work out a settlement with a company. In…read moresix months, the settlement was not what I hoped but what was worse was the customer service I received. I paid $1000.00 in legal fees for a case that I could have began paying myself if I had spoken to the company directly. At the end of the six months, I received about 12 automated messages via email and text saying I needed to sign the payment agreement. I had to call three times to make sure if they had received my signed paperwork. Each time they said they had but i kept on getting messages. I wasted so much time calling to see if they had obtained my signature. They finally decided to disable the automated emails. I also wanted the email and number of the company I was making payments to just in case something happened, I could call them. No luck there. I never had one person to speak to. There were assistant to paralegals, paralegals...not one specific person. In the end, I should have skipped and paid the $1,000 to the card company. I really regret working with this Ciment Law Firm. Look for another firm with you will have one person to work with. I felt like cattle.

    I requested a consultation for a pending lawsuit. The young lady setup an appointment for…read more02-17-2026 at 02:00pm from the previous Friday. On the day of the appointment I received a call at 01:51pm. It rang twice I answered and the call was disconnected. I called right back and got the receptionist at 01:53 pm, she said Dennis V. tried calling me and would call me back in 5-10mins. He started emailing me at 01:54pm saying I missed our appointment and to reschedule. After 2 hours he never called me back. This unprofessionalism is disrespectful to customers looking to do business. I will do business elsewhere.

    Credit Glory Credit Repair

    Credit Glory Credit Repair

    (13 reviews)

    Galleria/Uptown, Memorial

    If I could put zero stars I would!!…read more I called a number listed for LVNV Funding to negotiate a debt and was routed to Credit Glory. I clearly stated multiple times I did NOT want credit repair services--only to settle my $2,700 debt. The rep (Renee) repeatedly reassured me they would not dispute anything and would only help resolve the account, saying it could be handled for $1,500. I told her I was driving, in a rush, and couldn't review documents. She said they were only for verification, so I trusted her and agreed. Within 3 business days, I called back for confirmation and was told I had been enrolled in a credit repair program instead. Jose, a very rude account manager, refused to help with my debt and denied refunding the $698 I paid, claiming services were provided--which is false.

    BEWARE! The 90-day back guarantee is a LIE!!!…read more I am an existing customer of Credit Glory. I only had one thing in my collections, and they tried to convince me that letters of dispute had been sent and that they were still awaiting results. FOUR MONTHS LATER, it's sad and unfortunate to say, but NOT a single item was removed from my credit report. And we had had were, they would been told not to refundbe your money! The customer service wasn't excellent either. You eventually realize that the item from the beginning was not being challenged correctly. Then you get excuses on excuses. "All phone calls are recorded, but they wouldn't go back to the call of the original customer service rep stating the 90-day guarantee." How convenient!!!!

    Credit Heights - debtrelief - Updated May 2026

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