I bought a Smeg fridge from Creative Appliance Gallery. The initial purchase experience was positive. Shakeel, the salesman, was pleasant ,efficient and professional . Unfortunately when the fridge was delivered It arrived with duct tape inside which, when removed, left sticky residue . The owner, Martin Hodges, calld me and advised me to buy Goo Away product to remove the sticky duct tape residue . I followed those instructions and the sticky duct tape residue smeared on the plastic inside the fridge. When I called back to explain what had happened after having followed the owners instructions. the owner was extremely aggressive and rude to me ; he dismissed my concerns and said he would send his installers to pick up the fridge and take it back ! As an aside, I had already paid for the fridge in full so it was actually my fridge that he was demanding back not his ! However, given his unpleasant and uncooperative attitude I agreed to give the fridge back and get my money back.
I can honestly say that I have never dealt with a ruder, more aggressive individual than the owner. It's a shame as they have good brands but I would never recommend this place to anyone. read more