There were some communication issues but in the end everything was taken care of. I do recommend…read morecalling to place any orders that need to be shipped, the website isnt always up to date.

I am new to fly fishing and needed to buy some flies with which to fish and a box to keep the…read moreflies. I asked the young man who was working there for help. I explained that I was a complete newbie, that I had a 5w rod/reel combo and that I was fishing a small pond generally. I asked him to select some flies for me based on the information that I gave him since I didn't know the first thing about selecting flies. He gave me six flies, a box and recommend some extra line. I bought it all at a cost of well over $100. The next day I was told by an experienced fly fisherman that the flies I bought were much to big for my size line. I had no idea. So I wrote to Harry's and explained that I was given the wrong size flies. No one answered my email. Today I went back to Harry's to return the products that I had purchased a few days earlier. (I live over an hour from the store) I asked the same salesperson for a refund. He refused, stating that "It would be too hard to look up." Bottom line, even though I gave the salesperson exactly the information necessary, I was offered and bought over $100 in supplies that I can not possibly use. When I told this to the salesperson today, he just shrugged his shoulders. There is no doubt that I was taken advantage of because I am new to the sport of fly fishing. Vendors like these are predators and should be called out when they do things like this that hurt hard working people who don't have money to throw away. BTW: I am a veteran of the USAF.

Customer service was non existent. Employee saw me struggling to find what I needed and he just…read morewalked away after a lengthy personal conversation

Your customer service is absolutely horrible, in fact does NOT even exist. I asked for assistance…read morein the bike section and waited over 20 minutes without anyone coming to assist or advise. ~ Creed

regardless of being under equipped to help me (with a surprisingly under stocked and poor selection…read moreof fins for my newly purchased longboard today... not his fault), I have to shout out my super friendly and courteous salesman Dakota who made my shopping experience in the huge overwhelming showroom such a pleasure. he was very knowledgeable and asked all the right questions to ensure I made the best purchase he also suggested a few awesome gifts for my non surfer girlfriend.... so I won't return home empty handed and single. considering you're a surf shop. I was surprised at the limited amount of fins available, the poor selection of board socks, and no acceptable wet/dry bags for surf gear.... but I purchased a board in February and already back buying another due to your fantastic staff and customer service best regards and big up: Dakota (a king amongst salesmen)

2 story mega surf shop. Surf boards, skate boards, boogie boards, skim boards and all kinds of…read morefootwear and surf clothes Pretty cool place to check out when you come to coco, staff is friendly and helpful. I've been here many time when I used to live in central Florida, visiting today for a cruise that leaves tomorrow.

BASS Pro Shops is BASS Pro Shops. Like all the other ones. We moved from Cali so we have our fair…read moreshare there. We were most please with Troy's service in the fishing section. The tip of my hubs fishing reel broke off recently during a trip. He said he might be able to cut it and "repair" it for him. We purchased the kit and Troy did his magic. My hubs is definitely pleased. Seems to be a lot of employees walking around but none seem to be engaging with the customers. I walked around the apparel section many times. Saw employees. They were talking amongst each other. But no one to say hello or asked if i needed anything. Ended up finding my own sizes and going to ask for price checks on my own. A few clothing items were misplaces even though that SAME selectin was all on one arm with the sign displaying, but the cashier wouldnt honor it even though I showed her the picture. I wasn't going to fuss with her, I ended up not purchasing it. Do better! This location we may not frequent but might try another location and hope to have better service and luck.

The last couple of visits to this store, while in area for family, show a change in employee care…read moreand client service. The firearm area specifically when to a QRG code for checking in for help and they fail to deviate when limited clients. It appears more for tracking and later solicitation purposes versus true care. Today we waited 20 minutes for help. Two clients prior to us, and 4 employees back there. Oh and the visiting manager whom was more inclined to scream check in with our QRG code versus acting like a leader and perhaps saying hi or interceding if truly busy. There was no feeling of value and chain store seems to need to fall back to better and consistent training to value the business and its client base.

First time I went here a few months back, half the place was shut down after what looked like a…read morehealth hazard on the seafood side. Then the other day I went in to get bait instead of my usual place, and once I got to the spot they were all dead and water smelled like they had been dead for a while or at least around dead ones for a while. Not sure if the two have anything to do with each other but definitely not happy with the results for going out of my way. The guy with the long hair gets an attitude when faced with any complaints and goes as far as paying for fake 5-star reviews on Google to cover his tracks. I will continue to go to bucktail

Very great service. it's a cute fishing spot and is great for family bonding. If you see a negative…read morereview from the past day, it sounds like a salty employee... COME SHOP HERE!!!

Although this business is quite a distance from our home we still find time to make it out there…read moreand buy sporting equipment that we use on the banana River and in the Atlantic Ocean.

My wife had decided to purchase a firearm online thru Academy, the purchase was made and with…read moreKlarna financing , Academy gives several options to purchase, thru Academy credit card, Klarna, Bread and Sezzle. My wife went with Klarna, when we drove 45 min to the store to pick up, the manager came to release the gun to us but they said "You can't purchase guns with Klarna" no where is this listed on the site. I questioned that and she snapped back with"Not with that attitude" She almost got cussed out, All I did was question the denial of Klarna. Academy if you have snappy managers like this then you need to look into it. My wife didn't purchase the gun even after being told she could finance thru Sezzle. We left Academy and drove over 95 to Bass Pro shops and purchased the gun there. Looks like from the past reviews this store sucks!

This place is awesome. Linda is a very special, kind and knowledgeable person. I really enjoyed my…read moreexperience here and this place has everything you need and very good prices. When I'm back in the area I will definitely come back!

This shop was AMAZING! The woman at checkout was very sweet and we had a good conversation. We came…read morefor bait and hooks and she gave us some pointers.

I had spent extensive time looking for an anchor pin to work with my dory to no avail. I found…read more"Stick It Anchor Pins" online and contacted them. My first good impression was that an actual person answered the phone quickly. I then spoke to Tom, who took his time to listen and take in to consideration my individual needs. They were willing to make adjustments to the pin that made it ideal for my situation. I cannot imagine many companies that would be willing to do what they did. Their service and products are top notch and I would recommend them to everyone.

From the owner: Maker and seller of Stick It Anchor Pins. The shallow water anchor system for boats under 24 feet…read morelong.

Brad and Steve were outstanding instructors. Many in our class were newbies and they explained…read moreeverything so thoroughly and In terms that everyone could understand and grasp. Both guys showed appreciation of everyone's level of shooting skills and were able to help everyone improve. I highly recommend anyone considering a handgun take this course, and take the course BEFORE you buy a gun. Brad and Steve can show you how to pick the best gun that fits YOU, and the best for your purpose. I would not say I came out of this course as an expert by any means, but I sure do have a thorough knowledge of handguns, concealed carry regulations, and expectations that may arise should i ever have to use it for self defense. Wonderful, guys. Thank you!!And special thanks to Megan for setting it up.

My wife, son and I all took classes (at different times) with them. All classes were given at a…read morelocal range. We all had positive experiences with excellent instructors. My wife who never fired a handgun prior to her class is now not only comfortable handling and firing a handgun but is enthusiastic about going with me to the range.