Hi .I used this garage on November 29th to m.o.t my jaguar xf .they failed my car on a broken rear spring .FAIR ENOUGH . I asked them if they could fix my car to get it through test and said yes ,I was told it would take 5 days to receive the parts from jaguar , after 10 days and no response from the garage at chester le st .i called them and i was told by GARRY that the parts would be another few days but he would contact me when the parts were in .I waited another 2 weeks with no contact from them at all so i asked PAUL to give me DAVID URWINS No .as i waited he hung up on me .only for him to contact MR URWIN himself before i could speak to Mr URWIN who is the managing director .within a few minutes i managed to speak to mr URWIN who told me he could not get the parts from JAGUAR ,so i asked for the deposit back for the parts from JAGUAR . I then contacted another garage who rang JAGUAR and said we could have the parts within 4 days ,Job done by JAGTECH Stockton within a week after being messed about for 1 month by COXHOE fast fit and a month with my car off the road .These people have not got a clue . PLEASE GIVE THEM A MISS AND SPEND YOUR TIME AND MONEY ELSEWHERE . read more
