Really nice hotel. Incredible location. Nice breakfast. Convenient onsite food and drink. Dawid was…read morevery helpful

I had a fantastic time at the Hampton Gdańsk Old Town Hotel. Shoutout to the front desk assistants…read moreMagda and Paul, they provided me great customer service and helped me a lot with figuring out where the shopping centers were located as well as communicating with my taxi drivers in Polish so they knew where to pick us up. Paul was instrumental in helping me get my checked in luggage back, which had gotten lost during my flight here. I reserved the balcony suite, which far exceeded my expectations. I could see the clock tower and St Mary's church from my bedroom! Hands down the best hotel experience in my life! The bathroom is very nice. I like that it comes with hand soap, lotion, shampoo, conditioner, and body wash. The complimentary breakfast is decent. Plenty of outlets in the bedroom to charge my devices. The hotel location cannot be beat. It is located right next to Dluga street which is where Neptune's fountain is located. Highly recommend this hotel to anyone who wants a beautiful clean hotel stay with excellent customer service in the heart of Gdańsk!

We loved it here. Our 1st stop hotel feet on the ground in Poland, and we were so comfortable. The…read moreamenities were wonderful including bottled water every day, and snacks we needed after our long flights. The bathtub was hands down the longest I have ever been in. The shower was wonderful with slate flooring throughout. I loved the Crabtree and Evelyn soaps and shampoos. It really showed a level of class to have quality throughout. The bed was so comfortable and huge! It was bigger than our California King at home. We loved our room facing the canal. What a joy to wake every morning across from the Gdansk sign, a pelican going by on the water, a boat, everything coming alive. Then late in the evening after our adventures of the day, we could enjoy the lights glimmering on the canal and comforts of being home for the night in our room. We did the breakfast plan every morning which sustained us through the day. There was such a wonderful selection including herring, lox, eggs, sausages, cereals, and breads. We were able to enjoy eating outside when we wanted not far from the canal allowing us to people watch, and take it all in. The location of this hotel is perfect. You are able to walk the canal left and right, or access town behind you. We walked everywhere, and we loved it! Everyone from the front desk to the restaurant was very welcoming, and made us feel so comfortable. I want to go back right now to my roots...to Gdansk and the Hilton.

We loved our stay two night stay at the Hilton Gdańsk! The professionals working at the reception…read moredesk were very helpful. We received a lovely room overlooking a small street below. The room was large and very clean. All plumbing and electrical fixtures we used during our stay functioned well. The twin beds were very comfortable. HVAC unit was quiet and kept us comfortable. In face, our room (315) was very quiet despite it being an adjoining space. We were part of a Gate1Tour, and so received complimentary breakfast. I have never seen so many fresh, and delicious breakfast options in one Hilton space before! I recommend trying breakfast at least once during your stay. You will not be disappointed. Hilton's location on the water is prime. We enjoyed some the nearby shops, sights and eateries. That said, you will enjoy Hilton's insight restaurant too should you choose to dine there. The fine dining and excellent service were top notch. I highly recommend Hilton Gdańsk.

Very nice large full service hotel right on the edge of Old Town, 5-10 mins walk to most…read moreattractions. With Platinum Status, I got upgraded to tastefully furnished suite on 16th floor, and it made very pleasant 3 night stay in Gdansk. First visit to Gdansk on business, and it is a great city to visit! Hotel was quite attractive, with wine bar, good common areas, and nice breakfast buffet. Service was friendly, the price was right, nothing to complain about, really

This hotel is ok. It's in a central area with quick access to the train, a mall, the walking…read morestreet, and plenty of restos. So - they get an "A" for location. As for the facility it self, it's just ok. I am not to fond of hotels with old carpet, and this one had lots of stains in the hall ways. The rooms are fine, but they do have carpet as well. I like that they have bath tubs rather than stand-alone showers. My bed was a twin size, which is much smaller than what I am used to in hotels - but it was fine. The rooms do not have irons. I don't know if this is common for the area or not, but definitely not something I'm used to. If your clothes are wrinkled (which mine always are), you need to go use the ironing room on the 9th floor. It's a room with 2 irons and 2 boards available for the entire hotel. They could probably improve on that as well. The breakfast buffet is pretty good with lots of choices. So, thumbs up there. * Unfortunately, I didn't get in pics, but you can see them on the website. I just wanted to give a general idea of the hotel I case you were evaluating a stay.

Marriott lifetime platinum member. Selected this hotel to visit with wife and almost teen boy while…read morein Gdansk. Absolutely lovely! Breakfasts were good. Easy access to beach. Hotel provides chairs. Easy access to bike path, hotel provides bikes. Pool(s) were great too. Kid didn't want to leave for sure. Staff is friendly and helpful. Would come back again

I had a bad experience here rude service at the restaurant, I would never come this hotel ever…read moreagain, had ants in my room, not clean at all

Yelp doesnt seem to have the functionality to update a review so here it…read more is ! Someone carefully read my review and noticed i mentioned the location as Krakow. Obviously the location should be GDANSK !! I recommend this hotel for a stay there.

The two stars are for the hotel itself- the smart-room and concierge were the only things that…read morewould warrant a return. The staff in this hotel were some of the rudest people I have ever encountered in a professional setting. The staff in the rooftop bar and in the restaurant genuinely seemed like they did not want our business. Both were empty and both times my family and I were dumbfounded at the lack of care to assist us. We had to ask if it was open then asked if we could switch tables in which we got a nasty "nie"- no. I will not be returning to this hotel frankly due to the less than professional staff working the hotel (save the few courteous people at the front desk). Not sure if it was the fact that we are foreigners to this country, or simply a lack of charm, but a very sad experience here. Hotel sufficed if you had no human interactions with the staff.

Great location, walking distance to the old town and many attractions. Bunch of restaurants near by…read moreincluding one at the hotel.

What an amazing experience. This location earned every one of its 5 stars. The staff at the front…read moredesk set the precedence for my experience. They were very efficient and friendly. Their English was excellent and the use of their name tags as a means to identify the languages that the spoke was a nice touch. The Skybar is equally efficiently and excellent. The bartender did an amazing job of taking our orders and keeping us hydrated at all times. I believe that her name was Nadia. The room was wonderfully decorated and clean. Overall it was a great experience.

This hotel is wonderful. The rooms are spacious and quiet, with all typical amenities and high…read morequality coffee. The executive lounge for those with status far exceeds any hotel in the USA. The breakfast buffet has a multitude of options. All were fresh and delicious. The attached spa has world class amenities, 2 steam rooms, and two saunas!

Sheraton in Sopot is by far my favorite choice to stay in this town. Perfect location directly by…read morethe coastline with private sandy beach, magnificent rooms with spacy bathrooms, very large king beds and reach breakfasts with fresh squeezed juices, fresh made scrabmble eggs or pancakes delivered to sea view tables during summer. It is also in the heart of this cute small town, where from May till end of August beats the heart of fun. The only thing I am missing is decent swimming pool, as the one here is really very small and dark, which is a pity, as it couold easily imagine it facing the sea... WIth all the disadvantages of 5 star hotel, like everywhere in the world, paid internet, paid breakfasts and pricey parking, this is one of the best Sheratons in Europe I've been to. And off the season you can stay here for less than 100$!!! So if you are looking for small boutique hotels or villas, there are plenty of them around. But if you are used to high standard hotel experience, Sheraton would be my pick.

Excellent! Clean and very nice rooms. And kitchen is wonderful! Hotel only with three stars? It…read moreisn't possible. Great!