Disgusted and absolutely fuming doesn't even scratch the surface with regards to this company.
A taxi HAD been booked for 1430hrs to ensure someone was there to meet 8 YR OLD from school bus. The taxi did not turn up, and County cars did not pick their phone up until 1615hrs!!, denied the booking (which we have proof of), and when my wife said she was very upset she was told by the County Cars employee "That she(the employee) had three young children, and would be more angry!" As you can expect, this just added insult to injury!
My wife finally managed to get hold of 'Lindon,' (company owner) who said that he was in Manchester, and would speak to her Monday. We feel that his lack of interest in the seriousness of the situation, and not feeling the need to even apologise, is disgusting. We know he cannot control his drivers, but as the owner of the company is ultimately responsible for their actions, mistakes and failures.
From the complete disregard to his drivers failings, and the potential dangers that our child was left in, I could not, and will not recommend this 'company' to anyone - especially to anyone with children! read more