Absolutely brutal. Took my car in to have the brakes checked out for a possible seized caliper already knowing what side and corner this was happening on. The man there proceded to treat me like a girl who knew nothing about cars and tried to scam me because of this poor assumption. He told me I would need both back calipers replaced along with new pads. When questioned why both calipers he initially said because that's how they do it, you automatically change both side when one side goes. Then changed his tune and said that only the left rear needed to be changed if i didnt want to do both bc that was the side rubbing (it wasnt, it was the right side). THEN told me the caliper pin was half way out and seized there (impossible because the mazda dealer just changed the pins on that side and TORQUED them in) the rubber boot had just fallen off exposing the clean metal of the pin. Long story short he wanted to charge me $700+. I refused to have the work done and took it to my usually dealer who clarified there was NOTHING wrong with the back brakes, that maybe the piston in the caliper stuck briefly but it was resolved, they did advise me it might happen again but considering the car has 346000 kms on it they didnt want to do the work if it was unnecessary, and left that up to me. There was absolutely nothing wrong with the left side and the pin was perfectly in place, just missing the boot. Thank god I know a little something about cars or else I would have spent an extra 700+ dollars I didnt need to. This place is scamming people!!! Do not go here. Afterward talking to a friend about it he said he'd also been scammed here and WAY over charged on an oil change. Imagine if he did this to some little old couple on a fixed income!!?? Just horrible. read more