Unfortunately I had a very negative experience with Counter Revolution. I reached out to them in September of 2021 to do a countertop install for me. They had the best price so I hired them for an install date in the first week of November 2021 (as stated in the contract Chris, the owner, provided me). I paid them the deposit, which was half of the total project cost, in September as well. Chris contacted me right before the install was supposed to happen in November to let me know the granite has not yet been delivered so they had to push back my install. I was bummed because Chris had made it sound like they had the granite in stock themselves and didn't make me aware of any potential delays, but I was understanding because I knew the delays were out of his hands. However, after 6-7 more delays due to his staff being out sick, weather, and short staffing, I started to get frustrated because he was doing other installs in between, making me feel like he wasn't prioritizing my project at all despite our contract and me already having paid for half of it. Finally his team came to do the install in February of the following year. They didn't wear masks (or even bring any) despite Chris having been shortstaffed multiple times due to his employees being out sick. I have an immunocompromised family member, so I had Chris bring his employees mask to wear, which he did. I did have to remind them to actually wear the masks, though. The install looked fine once it was done, but entirety of the bartop came completely unattached and fell off just hours after the installation was complete. This was hundreds of pounds of granite that came crashing down, but was luckily caught by the barstools underneath it. If someone had been sitting there, bones would have been broken and we would have had to call for help to get the person out from under the stone. I specify this because Chris did not seem to realize how big of an issue this was. He did have his team come out (at my request) the next day to fix it and I haven't had issues since. I asked Chris to reimburse me for the damaged items (wall, stools, pots) and he said he'd send $150 and that it was "more than fair" despite this being fall less than the value of the damaged items. I agreed because I was tired of hassling him for months to just get the job done and I was ready to be done with it all. Unfortunately it is now April of 2022 (7 months after this whole thing started) and Chris has still not sent me a check for the reimbursement despite multiple reminders. He could have sent his team will the check the day after the damage, or paid me via Venmo or PayPal, but did not do any of those things. He did offer to pay me through Zelle, but I am not able to set up Zelle on my end, which I told him multiple times. He asked me to send him a reminder text just last week, which I did, but he still didn't send the check. Today I asked him to just purchase replacement stools (the most expensive items that were damaged) since he hasn't been able to coordinate getting a check sent, and he told me I was "extorting" him. Overall, this experience has been frustrating, dangerous, and I feel Chris took advantage of me being nice and understanding as much as he could, and now that I am pushing back he has told me I am extorting him and committing a felony, which is disappointing considering I feel like I have been more than patient with this company as a whole. read more