A family death is so difficult to deal with emotionally. THere is so much to think about & plan as fast as possible prior to the funeral. With a hurried timetable, things can easily get overlooked or forgotten. Not the case with Coulee Region Cremation Group. We met with James Heiderscheit to assist in planning & preparing. It took no more than 5 minutes to realize that he is in this profession because of passion for showing respect, honoring loved ones & making sure wishes are met. My definition of a Professional. From start to finish, James was there to comfort the family by overseeing every detail we requested. The ceremony ran so smoothly, you would have thought it was rehearsed. Thank you James for putting 15 family members at ease. Your compassion is undeniable. Your work ethic is impressive & your temperament is enviable. Thank you again. read more

Our mom died at 9:20 a.m. on a Monday. My sister and I showed up at 7 Rivers Crematory, LLC an hour later unannounced and without an appointment. The owner met with us, drafted a contract, gave us a tour, and sent us on our merry way. Mom would have appreciated the caring details and loving attention. Thank you very much for your professional service as we highly recommend Coulee Region Cremation for funeral needs. p.s. My favorite part was the misspelling on the death certificate. As an English teacher, I can hear my mom laughing from heaven. LOCATION: La Crosse, WIsconsin read more

We recently used Coulee Region Cremation Group for the passing of our mother. Joe was informative, sensitive, and professional. I was raised in the funeral industry and found Joe to be above and beyond what I had hoped for. I know mom was thankful we chose such a caring director to handle our needs. read more

I want people to know how personable and over-the-top the service is, that you will receive from Joe Schams and his team. Joe has been there for our family now over several years as he helped us prepare last wishes for two family members. I don't know what we would have done without his attention to detail and the direction he provided along the way. Coulee Region Cremation Group offers lots of options and flexibility. They can help with just a few specific needs or tasks that you have, or they can manage everything. Our family is very grateful for having found Joe and for the tremendous advice and assistance he has given us. We recommend Joe and Coulee Region Cremation and would give them 10 stars if we could! -Bob read more

My mother passed away recently and we miss her terribly. She had requested that she be cremated after her passing and being the thrifty person she always was she looked up Coulee Region Cremation Group and found that they had a very affordable cremation package. She requested that we use that package, so we did. It was fine at first. They came to pick up her body and were very respectful and nice. My sisters and nieces didn't get a chance to see her so they went to the crematorium to view her body. They charged us $195 for them to view the body. When I went to pick up the ashes I found that they charged us $395 to pick up the body and the ashes were in a plastic bag inside a plastic box for which they charged $25. They asked how many copies of the death certificate I would need and I told them 5. I paid the bill which ended up being $700 more than expected and waited patiently for the death certificates to arrive. I waited 10 days and decided to call to check. They were going to check on them for me so I waited and called again. I was told they would take care of it. Waited another week and talked to Joe and he informed me that they were not included in the package, which is fine, except they should have told me the day I picked up the ashes and paid!! They had NOT even ordered them and did NOT tell me I needed to pay for them, which I would happily have done! I've been waiting nearly three weeks for them and I really needed them. I tried to explain to Joe that I wish someone would have caught this sooner and all he could focus on was that they weren't included in the package and I had to pay for them separately. He said I should have seen that they weren't included in the paperwork. I doubt that I'm the only grieving son who did not read all the paperwork the day they're picking up their parent's ashes, but he kept saying that and repeating that they weren't included in the package, which I clearly understood the first time he said it. I'm pretty easy going, but by the end of that phone call I was pretty upset. I did get a phone call from Jim, one of the funeral directors afterwards and he genuinely apologized, which helped and I do appreciate that, but it doesn't undo the damage done. I can't in good conscience recommend Coulee Region Cremation Group... at least not for their "affordable" package. Maybe Joe was having a bad morning, but how he chose to handle my phone call and situation was very unprofessional and uncaring.... exactly the opposite of what grieving family members need. read more

I am very appreciative to Joe and the staff for the service they provided for my husbands cremation and service. He explained everything, and that we could choose exactly what we preferred. The prices were all laid out very clearly and we discussed each item and it was totaled on the spot. They handled everything. We were able to bring the photos we wanted and they made sure we had what we needed to accommodate our wishes to set them out. We were met at the door, they took flowers, bars, etc from there. All we had to do was show up and set up out photos to our liking. They did whatever they could to make sure we felt comfortable, and that things were as we wished. They even printed up thank you cards with a personal message we choose. I was dreading the funeral planning and cremation, but Coulee Region Cremation Group made it easy. They are kind, professional, and affordable with a lovely venue. I did not feel that we compromised anything, yet the whole package was very affordable. read more