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    Cotter's Boat Rentals

    4.0 (5 reviews)
    Closed 8:00 am - 8:00 pm
    Updated 1 week ago

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    Arizona Watersports - Hello Memorial Day 2017- you're my blue sky, you're my sunny day.

    Arizona Watersports

    2.7(73 reviews)
    12.0 mi

    This was a hard number of stars to figure out…read more The boat itself gets 4 stars but the service gets only 1. First the boat - it was very comfy for the 10 of us and it moved pretty quickly. I was surprised at how little gas we used as well (around 22 gallons for several hours of going up and down the river). The BT connection was not working so they loaned us a cable. We later found out that the outlet for plugging in something electrical was not working either, but we were not going to waste time looking for a fuse or going back for another repair issue. I booked our boat months in advance and we were set for pick up at 9:30 and return at 5:30. We arrived at 9:20 and were met at the office by Kristina. She did nothing to charm us but we got the business stuff done and went to meet Wylie on the boat to learn all about it. He went through many things and explained where the anchor was stored as well as life jackets and the flag for skiers and the BBQ grill. He never discussed bumpers as far as where they are stored and how many we had. We took off and when we arrived at our campground to pick up the rest of the gang we noticed that a piece of metal trim was coming loose. It was apparent that it had been repaired multiple times from the screws and screw holes that were meant to hold it on. We all got on and headed back to the casino to show the damage and see what was to be done. They had a nice guy named Chris come over and screw it back on, but he used the same holes that were already stripped so when it came loose again we didn't bother. Meanwhile we had wasted over an hour of time and some gas so I went into the office to see what our options were for compensation. I asked Kristina if I could use her phone to call the manager/owner when she told me that she had no authority to make calls about our situation. She looked at me with a very irritated expression and then she called Tammy and asked if Tammy would speak to me. Apparently Tammy did not want to so Kristina was stuck conveying messages back and forth between us. A partial refund/credit was out of the question so we settled on us keeping the boat overnight and having it back at 8:45 the next morning. It's not really a concession of any kind for them as no one was going to pay to use the boat from 5:30pm to 8:30am, but it was offered and we took it. We took the boat back and arrived a few minutes early. I had brought the life vests that we used for our towable to the office door and then went to sit on the boat in the shade. When K and W arrived at the office I went to the door and she came out and looked at the vests and said to me and the other guy returning the vests, "Whose are these?" in a grumpy voice. No good morning, or welcome back, or how can i help you. I guess that files for customer service in Parker, but it would not in Phoenix. When we came to return the boat we were charged $110 for a bent propeller. I have no idea how that happened, but it was indeed bent in a way that it was not when we picked it up. We were also charged almost $70 for a missing bumper. We were only aware of the 2 bumpers that were on the boat when we picked it up. Apparently there were supposedly 2 more stored under the seats that we never talked about. But there was only 1 there when we brought it back. Also, we were accused of unhooking the bumpers and putting them back on in the wrong place. We were 10 adults on the boat and no one removed the bumpers for any reason. We pulled them into the boat when we needed to but never unwound them. When my husband pointed out that all of the other boats at the return location had the bumpers in the same place as ours we were told that they must have done the same thing. A very strange coincidence IMO. We paid the $180 because they had a $1000 deposit from us and it wasn't worth the fight. This was my first rental from this company, and while the boat was indeed a better quality than some of the other places, I will not rent from them again based on the above.

    Customers Beware, a lot of unethical business going on here. Owners don't care about taking care of…read moretheir customers. We were charged a full day even though we had the ski for a half day. We were charged for 3 gallons of gas even though we filled it all the way up at the closest gas spot to them and it showed completely full on the gauge. The owner said "So we're charging you for 3 gallons. Unfortunately even though it shows full you used gas coming from that gas station to here so unless you filled it up with your own gas here at the dock, you and everyone else that rents a ski from us will always have that 2 to 3 gallons to pay for." THEN WHY NOT TELL EVERY CUSTOMER THAT WHEN THEY RENT THE SKI? Especially at 7 bucks a gallon? How much do they pay? Pump price wasn't even 3$ a gallon so it's alllll profit for them. Even though they say they open at 8am the guy rolled up at noon to help us. He was 30 min late which could of been time on the ski. Any credit? No. We didn't get on the ski until almost 1pm, could he charge us the half day rate? "Nope. Sorry. Half days are normally done in the morning" WHAT DOES THAT HAVE TO DO WITH IT? All I asked for was a break on the cost for a half day or to not charge us for the gas and this guy (one of the owners) didn't give a damn about anything except getting as much money as he could out of us. Even though they rent that same ski out for 200$ for a full day with a referral from Pirates Cove Resort he still couldn't knock off a little bit when we were charged 300+ after the 4+ hours we didn't have the ski for. Also, the skis are in horrible condition cosmetically. We were the first customers of the day so we got the only one that didn't have something wrong with it. The others? (I've included pictures) bumpers hanging off, mirrors missing, storage department covers missing, seat stitching exposing the foam inside. We will NEVER use this company again and I'd advise you to stay clear of them and use one of the other ski/boat rental companies at the River. Positives? - The girl in the office we spoke to was really nice. -The ski ran well. -The worker (not 1 of the owners) a guy that helped us at the Bluewater Dock was really helpful and knowledgeable. Even though you could clearly tell the owners ran the poor guy into the ground. Last thing I'll say is this, I leave a lot of reviews on Yelp. A lot of good ones and some bad ones. I'm not the guy that just focuses on the negative but that's all that I experienced here. I really hope these ppl get their stuff together and learn what customer service is.

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    Arizona Watersports
    Arizona Watersports
    Arizona Watersports

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    Pirates Den Resort - Ahoy Matey!!

    Pirates Den Resort

    2.9(40 reviews)
    6.2 mi

    This was our first time staying at the Pirates Den Resort. We were invited by some friends to come…read more& enjoy the river & sunshine. Our group had 5 different rigs with 4 of them on the front row with cabana/beach access while our rig was on the second row with a decent view of the river even with rigs parked in front of us. The staff in the office were friendly & helpful especially with helping us extend our visit. When we originally scheduled our site in April we could only stay 3 days but we're able to stay 7 since there were cancellations. The resort was clean & well taken care of with staff always going around cleaning & checking sites for issues. While we were there the resort hosted a canoe (kayak, long board) race (not sure what it was called but it was fun to watch & cheer) We did get some crazy weather (rain/thunderstorm) which did cause some water pooling in the different campsites but we didn't have any issues. We did enjoy the onsite bar/restaurant from happy hour to pizza they had just about everything. The office also had a small convenience store with ice, snacks & a great selection of drinks (both alcoholic & non). Only negative we had was the lack of availability for the same spots next year as the ones we're interested in we're already booked out. Maybe we'll have check back after the new year to see if any availability opens up.

    motorhome owners be aware. I stayed there with my 4x4 club from 10/26 - 11/2 2025. Very long 5th…read moreshowed up and parked on the concrete pad where most people put their easy chairs and tables. when opened his slides, he was only few inches from my window awning. later he added very long trailer, his big truck and few quads. I complained to Trish the new manager. For what ever reason she cited with the new comer. (he came for 6 months). apparently the owner give her free hand to do what ever she wants. I never saw her smile, and seems that her judgment is in question. after my review, she cancelled my reservation for 2026. She also lied, sending me email stating that I cancelled my reservation. when I confronted her, she said " it's a standard procedure" to write that way. I come almost every year with my club at the same dates and I reserve a spot a year in advance just before we leave. so, I hope you have better experience and you won't have a reason to complain.

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    Pirates Den Resort - The sunsets are phenomenal.  Bonnie Feigt's photo Nov. 2020

    The sunsets are phenomenal. Bonnie Feigt's photo Nov. 2020

    Pirates Den Resort - Arghhh Matey!!

    Arghhh Matey!!

    Pirates Den Resort

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    Cotter's Boat Rentals - boating - Updated May 2026

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