Brandon and his crew put in a new tankless water heater for me after my old tank died and did an excellent job at a very reasonable rate. He came out the same day I called to give me an estimate then scheduled the work the same day the gas company upgraded my meter, even arranging to postpone another job so I could have hot water back ASAP. They made a very neat job with the new tankless, and took away the old heater making sure everything was capped off and safe. I am very happy with the work! read more

Faulty hot water heater. I called over the Labor Day holiday when my water heater broke. Brandon was at my house in a hot. He was very knowledgeable and efficient. Great value as the cost was very reasonable. I would recommend them highly. read more

Had a septic issue in a new house. The night before I called the system backed up into the house and flooded several rooms. After I talked to my insurance company, I called because of the great reviews that had been posted prior to mine. The owner showed up the same day to diagnose the problem. He walks around the house for a half of an hour testing various issues and finally finds the problem. He gave me a simple solution that I could do myself and was about to leave after all that time he was here. I had to force him to take money for a service call because he said I would be doing the work and he didn't feel right about charging me. I had to insist he at least take a service fee! I wish I had another way to repay him because he saved me hundreds of dollars on something I was able to do myself. I cannot recommend this company enough! SIX STARS! read more

My plumber to repair a professional and speedy they remove a garbage disposal it wasn't working and replaced it. The fee was very reasonable and they worked very quickly and I had my kitchen sink back and going in no time. Thank you again for your wonderful service. I have a recommend this business read more

I have to be fair and admit that I didn't use the actual service, but let me explain what happened and why I'm writing a review. I had called Roto Rooter when my septic backed up. They said they would come, they didn't. Then when I called they said that they had rescheduled me for the next day and that if I wanted them to come now, they would charge extra. This was a definite NO GO for me. I called Cottage Hill Plumbing after researching them on the web, and seeing all the good reviews. The man explained to me that he is an indoor plumber and that not all plumbers do outdoor work. Most either specialize in outdoor service, or indoor. He also said he could come out and diagnose the problem, but it would cost me. He walked me through to process to figure out the probable cause of the issue so that I could call the right person. As it turned out, it was an outdoor issue (just as I thought) and so this man saved me a LOT of money by doing this for me. He also recommended Billy's Outhouse for my septic service, who I did use and loved. I highly recommend this people because it seems that they're not just after a buck. He was willing to lose money, because he was honest to begin with and that says something. I just thought potential customers may wish to know this. I know I would. read more

Very helpful guys! Will call for all my future service needs. We just moved into a new house and discovered the faucet in the laundry room was leaking. I was calling around to see if I could get someone out the same day. After two other calls to answering machines, I reached a nice man at Cottage Hill plumbing. I explained my issue and rather than put me off to the next day, he did something you just don't see much of anymore.... He gave me a tip on the most common cause of the leak and told me how to repair. I told him I would give it a try, and if it didn't work I would call him in the morning to schedule a repair. His advice worked! Tightened up the faucet and no more leak. He may have lost a service call, but he gained a customer for life! I will definitely use their service for ALL my future plumbing needs. read more

They put in a new hot water heater for me to replace my old one which was over 20 years old and starting to leak. Their service was excellent and professional. I would definitely call them again for any plumbing problems. read more

This is by far the best plumber I've ever had! He was quick to respond when I had a plumbing emergency. He was polite and affordable and I knew that I wouldn't be having a plumbing emergency again after he finished! read more

Great job done with a friendly smile. Had a water heater go bust. He fixed it right up in no time at all. Up front price done in a timely manner. read more

Jimmy did a great job ... called at 7:30 am and by 3 PM I had a new 50 gallon gas water heater installed for a very fair price. I could not have asked for a better experience. read more

Does not keep schedule appointments. Have given this company two opportunities to keep their word. Big waste of time and has held up my insurance claim. Thanks a lot Cottage Hill Plumbing for not being a reliable company! read more

I called on Friday at 4:30 and left a message. He called me back on Saturday from his out of town vacation. Great! Very knowledgeable. If he doesn't know what is wrong, he'll try to figure it out in the most cost effective way. Reasonable, honest, a stand up guy. Wouldn't use any one else. Thanks! read more

Very poor service. Made promises, but NEVER followed through. Said he would come out at a certain day and time, Never did. Also, never called to explain he wasn't coming. I WILL NEVER EVER recommend this company. read more

We choose CHP based off a recommendation of my daughter's friend. We are very pleased with the professionalism and the work performed. Prices are very reasonable. They are friendly, personable and make you feel as though you made the right choice in picking them as your plumbing service. Mr. Williams gave recommendations for preventing the problem in the future and shared he does new construction should we ever be in need. We will most certainly use them for any plumbing needs we have in the future and recommend him to anyone in need of a plumber. You will not be disappointed!! read more