Thank you to the amazing doctors and staff at Cosmopolitan Dentistry for such amazing care not only for me but family as well! You will not find a more professional, clean, gentle, punctual office. The office has such a calming atmosphere with a staff that makes you feel comfortable from the minute you walk in until you leave. I highly recommend Cosmopolitan Dentistry! read more

Cosmopolitan Dentistry - General Dentistry Near Me - Valparaiso, Indiana

do not let these people convince you to get implants. What a disaster they make promises they don't mean anything that comes out of their mouth and they told me I didn't clean my teeth every day, but I do because he told me to they are just the rudest people I've ever met. -1 read more

Cosmopolitan Dentistry - General Dentistry Near Me - Valparaiso, Indiana

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Canceled my appointment due to the Office experience and inappropriate questions asked. Ignorant, illiterate, unlettered, uneducated, call it what you would like, but I'm not neither! When someone is giving example after example, and they're just not hearing, I understand. Then asked, why do I want to come here? Okay EXCUSE ME! I tried to be as patient and courteous as possible & calmly left, feeling like a child in school. Mind you I did have all my ducks in a row (Info) and just one general question blowed out of proportion. My whole family redirected to a different dentist. I did try to call their next business day, but to no avail ! read more

As someone who is terribly afraid of the dentist and anything having to do with teeth in general..... this place is a GOD SEND! I got my wisdom tooth taken out in less than 20 minutes and have had NO PAIN since the extraction! They answered all of my questions, gave me more than enough laughing gas and made me as comfortable as possible. I absolutely love this place. You can tell Dr. Luis Cuellar is passionate about what he does, and all of the dental assistants are so nice. I am always greeted with a smile when I walk in and a friendly goodbye when I walk out. read more

Let me start by telling you .... I hate going to the dentist. The anxiety I have prior to a visit kept me from any dentist for several years. This office and staff have helped me keep my anxiety at a low enough level to come back every 6 months. The dentist is friendly, kind, and compassionate. He told me he would take care of me as if I was his sister. He must like his sister, because he took great care of me. The rest of the staff have also been kind and compassionate and friendly. I guess I will return in 6 months. Keep what I got !!!! read more

This place has gone downhill fast. I don't know if people aren't paying their bills or what is going on. The waiting room looks awful. Its not a comfortable place to be. The secretary seems so stressed out that she messes up all of the time. They seem so confused and lost. There's obviously no leader. Dr Cuellar used to be gentle and kind. A happy guy. Or at least he portrayed one, but the last few times I've been in, he is very edgy, short and rough. If you survive the torture, you will have, what seems to be, beautiful work, but the finished product is worthless. You won't be able to eat or close your mouth like you used to. He is very thorough and sees things that need to be dealt with. They will work with you for a payment plan, but the PTSD you get from his and his sons work is basically not worth it. Years ago, I gave him a 5 star for sure. He was kind to my children and his staff was wonderful, caring and welcoming. Now, they all have bad attitudes or are just not qualified to do the job. I will not be returning and neither will my children. I pray that this post helps them get their act together and allows them to see the problems. Many times, customers just stay quiet. I'm sure they are all good people at heart, but somewhere somehow they got lost and forgot what good dental service looks like. What happened to Helena!?!? She was wonderful! read more

I have had a severe fear of dentists since I was young. I have very genetically weak teeth, so I have been to many dentists. Dr. Cuellar is the absolute best dentist I have ever been to! The whole staff is just completely wonderful! He will go out of his way to help. Wonderful practice, wonderful patient respect and sympathy. I recommend them to anyone looking for a miracle dentist! read more

Last February, we started seeing Dr Cuellar of Cosmopolitan Dentistry. After a fabulous cleaning by the dental hygienist, my husband and I both needed work done. I needed some cosmetic work done to fix one chipped front cap. My husband needed extensive work done to repair his teeth including a crown and a tooth pulled. I feel like we have experienced nothing but problems. I was pressured into getting four veneers, saying that in order to fix the one chipped cap, he'd need to do both front teeth, and if he was going to do the front two, he might as well do the teeth flanking them to improve my smile. He didn't mention price or explain the process at all. I was shocked by the price, but had already agreed to get it all done. I also asked about tooth whitening, again, being set up with it without any thorough information. They set me up with a whitening tray, but did not explain I didn't have to apply it to the four teeth getting the veneers, wasting much of the whitener and causing my teeth to react to undue sensitivity. When the temporary veneers were finally put on, they didn't give me any information other than a recommendation against biting anything with my front teeth. The day after they were put on, the broke off. I had to have an emergency appointment to repair them since I was in severe pain due to extreme sensitivity. Even breathing was excruciating. The temporaries broke of two more times before the permanent ones were put on. I did nothing to break them, but was made to feel I hadn't followed their recommendation. The second time they broke, I was literally looking in the mirror at them, not even touching them, and they broke off. The third time they needed repairing, he didn't even numb me! If it hurt to breathe, I definitely could not handle getting them put back on without being numbed first. One of the times I called, he didn't call me back for hours, leaving me in excruciating pain an unable to eat or drink. He had waited an extended amount of time to put on the permanents due to enflamed gums, but after all of the issues, he decided to go ahead with putting the permanents on. When the permanents were put on, the far right one looked crooked and he was going to leave it. I noticed it walking out of the office and went back in to get it fixed. That's something he should have noticed. I also have extreme sensitivity to cold drinks or even breathing in cold air, something I did not have prior to my dental work. These are all issues from me. I haven't even gotten to my husband. Since having about 8 hours total worth of work done to his teeth, my husband now grinds his teeth and has strong sensitivity to temperature. On Friday, December 27, 2013, my husband started having severe pain in one of his molars. I called the emergency number for Dr. Cuellar and thoroughly explained his issues in my detailed message, requesting that he call me back with hopes to see us for an emergency appointment over the weekend. I did not receive a call back later that day or the next day. At 2am on Sunday, December 29, 2013, my husband had to go to the ER due to the infection in his tooth and a high fever. The ER gave him meds to break his fever and some antibiotics for the infection. I called the emergency number again around 8:30 that same morning and Dr. Cuellar finally responded an hour and a half later. We scheduled an appointment for 9am the next morning where Dr. Cuellar pulled the infected tooth. I am appalled at the lack of care and concern for my husband's infection. Had we not been told by friends that a toothache with fever can lead to serious complications, coma, and death, there is no telling what could have happened to my husband if he had not gone to the ER when he did. If not for the advice of our peers, I would have treated the fever just like any other non-emergency fever and kept him home. This lack of response was the last straw. I hope that this complaint prevents future clients from ever getting poor care like we received. read more

I got a chuckle out of the only review I saw on Yelp for Cosmopolitan Dentistry. It is amazing that a free forum appears to be a great place for ranting and raving. First of all, I have been a patient at this office for 10 years, the dentist and the staff are INCREDIBLY friendly. The dentist is very thorough and more than patient when explaining complicated treatment. There is no way I buy the statement that he did work on someone without their knowledge. I visited other sites and the reviews are very complimentary and more in line with my experience. I wouldn't give too much credit to the bad review, from my experience she sounds like she is trying to get something for free. You want my opinion - call the office and go see for yourself!!! read more