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    Cosmo Nails & Spa

    3.2 (57 reviews)
    Closed 9:30 am - 8:00 pm

    Services - Cosmo Nails & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Cosmo Nails & Spa Photos

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    Recommended Reviews - Cosmo Nails & Spa

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    Reviews With Photos

    Bloody nails

    Bruised and bloody fingers.... Overall vibe upon entering was not good. Not friendly. Dirty and empty ( never a good sign!) Male technician took a 15 min smoke break despite our past appointment time. Lisa was very rough. So much so that 4 of my nail beds were bleeding and my index finger is bruised. Uneven filing and overall sloppy. She used dirty towels and the tools were grimy and dirty. I should have walked out. When I told her my nails were bleeding, she copped an attitude and said it was MY fault. Blamed it on dry nails and dismissed it. I repeatedly told her to stop. She roughly pushed my nails down to soak and angrily removed the dip causing more damage to my nail beds. Left with my nails looking like this. Awful! I have to wait for the nails to heal before going elsewhere and just praying I don't get a nasty infection. Go elsewhere!

    Kathleen A.

    Nice group of people. The owner is very involved in everything going on. I had a pedicure and a full set of acrylic nails done. Everything was well done and enjoyable. I would definitely go back. The salon was bright and very clean as well.

    Dip powder tips with a bit of flair for walking in Pride next weekend!
    Andi D.

    I've been coming here for 5 years now! Wouldn't go anywhere else. I have had my nails done by almost every tech and never had a complaint. They are great at listening to what you want and if it's not right they fix it. Just let them know. They want you leaving happy! Heck sometimes I thought it looked fine and they still fixed it. Note - definitely want to call ahead and make and appointment. They usually are busy!!!

    Greta l.

    I asked french tip for nails to a school dance and showed a picture like ones seen on pinterest and below is what i got

    Sloppy "finished" nail

    The worst nail experience I have ever had. Would never recommend anyone. First, we had 2 appointments for 3pm. I was seen at 3:20 ... my friend waited until my 45 minute nail session was done and was never seen. Second, I got acrylic and gel - these nails are SO thick. They did not file down at all! The ends of my nails are missing color and a look chipped. They also really hurt so I am looking to get removed ASAP. Cosmos could not get me in a reasonable time. I called to try and remedy the issue and after a lot of talk about trying to "squeeze me in" I asked if I could just send her a photo of my nails or a refund and she turned very nasty and ended up hanging up on me. I was not planning to write a negative review until that. I would avoid this company and go somewhere else with more experience and professionalism. UPDATE: I called the following Monday to talk solutions, was told if I took down my review they would refund me. Told me the issue was me and not them.. I get my nails done very regularly (not here) and have never had such a poor experience with service and professionalism.

    Horrible nail salon
    N. S.

    Please do not go here. You will be treated like your a criminal. I went here yesterday and it was the worst experience at a nail salon. We showed pics of what we wanted and I was told $55 for my toe nails plus $60 for the royal pedicure, $10 for rhinestones, 5 for French tip. Over $120 for just TOE NAILS?? No design? Just a few rhinestones on each big toe. I said no thanks and got the royal pedi with regular polish. I was told it was $5 extra for polish and I said no it says on the description it's included. They tired to overcharge any chance they got. I did not get a 20 min massage, I did not get a neck warmer, no paraffin wax. My nails were not filed even, cuticles looked horrible, polish was bubbly, thick, uneven in spots, I still had calluses, still had dead skin, the $60 pedi did NOTHING!! They got mad my sister didn't get the $60 pedi and the guy who's the horrible manager threw his hands up in the air like he was pissed off at her. My sister got gel polish with the pedicure gold which was the same as the $60 pedi. They just act like it's luxurious but it's not. The paraffin wax is supposed to make like a shell of your foot but hers did not, they asked if her if it's hot she said yes extremely hot they did nothing, it was in a bag and they just mushed the wax around her foot, the wax never got hard like it was supposed too. We were planning to get the dip nails but decided not too because of the issues already and they really got mad at us. We were there for over 2 hours and 1 other customer was in the salon the whole time which I thought was odd that there wasn't many customers. 2 hours for horrible toe nails not even nails. They asked if we'd come back for the nails we said no. It got even worse they used unsanitary tools, no new files, no new cuticle cutters, they also used the actual cheese greater on her feet and on mine they used razor to take dead skin off. Which is unhygienic and illegal in Missouri. I'm shocked how this place is in business still. We looked at the reviews after and there are PLENTY of bad reviews on their Yelp and Google Reviews. We told them to take it off our nails. They did. They said we can fix it perfect well why didn't you? We said no. They said ok how are you going to pay, I said pay for what! He said the nails, I said I have nothing on my nails and I got it all on video. He said hurry go lock the door to the lady and call the police. We didn't even move towards the door. My sister was still in her chair. The door was in the front we were in the back in the pedi chairs. I could not believe the situation escalated insanely fast for them to act like that mind you I have everything on video. We didn't walk towards the door we didn't act disrespectful towards them or anything. For them to treat us like criminals is absolutely ridiculous and insane. The cops came. We explained the situation, we showed pics and said we had video and they seen neither of us had anything on our nails or toes. They went back inside to talk to them. They were very nice and told us we didn't have to pay. We told them like we didn't try to run out or anything. To be treated like that is really crazy too me they really locked the door and we didn't even move yet. I would recommend to never come here!! Look at photos!

    Lauren D.

    Update: it's been 5 days, FIVE!! And my "no chip" has chipped. -0/10 I don't recommend.

    An example of the service you get from Cosmo Nail

    Absolutely horrible! The lady that waited on me didn't understand what I wanted done! She was rushing and frankly a bit rude. She actually signed when my nail smudged from the pillow she laid on my lap! My nails feel jagged and look like a 3 year old painted them! Save your money and have your children paint your nails! Guarantee you will have better results!

    HORRIBLE!!!!! this was the worst nail experience i have EVER had. first off, we were not greeted upon walking in. only one other lady was getting her nails done in the whole salon and not a single other person came in throughout our experience... my mom and i were sat down to start soaking off our previous dip and the lady doing it immediately caught an attitude with us. she then abruptly asked us to move to different tables while in foils. she continued working on my moms nails while i sat for over 30 minutes soaking and waiting for someone to start on me. the guy who supposed to be doing them went out and took a 15 minute smoke break and then came in and proceeded to just stand and play on his phone for another 15 minutes while i remained sitting there. finally, my mom had to ask when someone will start working on my nails and the lady laughed and asked him to start, he did but seemed annoyed doing so. he asked if i wanted to cut down my nails and i said yes. he continued on filing and shaping them and i reminded him that i did want them cut down and he said i never said that. he then proceeded to cut down ALL OF MY NAILS to little nubs, i have been growing my nails out for years so i am extremely disappointed and upset. he then roughly filed and manhandled my hands in an aggressive manner. he didn't shape them at all how they were when i came in. i asked for the french tip line to be thin and it's rigged and sloppy looking, the line is uneven. the lady doing my moms nails ended up bruising and cutting four of her nails, leaving her in quite a bit of pain, and then arguing that it was her fault afterwards. the guy doing my nails kept getting up to go try and fix her nails after she repeatedly asked for them to just be removed. my nails look incredibly sloppy and the top coat is even smudged in some places. the salon was very dirty and they used dirty equipment and dirty rags that had nail filing and chunks left on them from previous customers, i won't be surprised if we end up with an infection later. i was then charged over $50 for the ugliest set of nails i have ever received and worst experience. the woman's name was lisa and im not sure of the man's but moral of the story, DO NOT GO HERE.

    Rosie T.

    I don't like leaving negative reviews, but this was the worst experience I've ever had at a nail salon. I made an appointment for a Friday morning for a regular mani and pedi in preparation for my wedding that weekend. I made an appointment with Lisa based on the good reviews, but when I got there I was told that Lisa wasn't there that day so I'll be with a different tech. I was a little hesitant but went along with it since my wedding was the next day. I didn't get the name of this nail tech, but she was terrible and so rude. She first tried to upsell me on the services despite me telling her no several times, it made me kind of uncomfortable. I had a hard time picking the color for my nails. The customer sitting next to me was nice enough to try to help me, and asked the nail tech if she could bring over a couple of options. The tech scoffed and rolled her eyes and said things in Vietnamese, clearly talking about us. She then repeatedly made comments to me about how the woman should pay for my nails, how she was acting like my mom, over and over again. Both of us were very uncomfortable. On top of all of this, she did a horrible job on my nails as evident from the photo I took right afterwards. It was thick, uneven, and looked worse than when I do my nails my self. She also put alcohol over my cuticles instead of oil or moisturizer so they were left extremely dry. I should have said something, but I was so upset and confused that I just wanted to go home. I had to remove the polish and paint them myself afterwards. I would give 0 stars if I could. What a terrible way to start my wedding weekend.

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    8 months ago

    I come every two weeks for a pedicure. I get the Sugar Scrub and Lisa gives a great massage. I look for to my visit!!

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    4 years ago

    Cosmo was efficient and professional. I was able to walk in, grab a mani and pedi and walk out in no time feeling fantastic.

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    Page 1 of 2

    Ask the Community - Cosmo Nails & Spa

    Review Highlights - Cosmo Nails & Spa

    Paul has been my nail artist for over a year and I can't imagine going to anyone else!

    Mentioned in 7 reviews

    Read more highlights

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