BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! Tyler Arrington explained why this mattress is the…read moreBEST OF THE BEST. I have special needs and he knew exactly what I needed. Mattress arrives Friday as each mattress is custom made and the prices are very reasonable for high end mattress. LOOKING FOR A NEW MATTRESS ? GIVE THEM A TRY. YOU WONT REGRET IT. ORIGINAL MATTRESS FACTORY - 3719 Battleground Avenue Greensboro NC. 336-604-5656

We are super picky and couldn't really find a mattress we were thrilled about. Joanne was wonderful…read moreand so patient and sweet with our daughter. If you're looking for a mattress, I recommend starting here. Not a ton of options which is both a good and bad thing.

Four years ago, we purchased our bed here. They delivered the very next day. We were so happy with…read moretheir prices, and excellent customer service that today, we purchased our child's new mattresses for his bunk bed. We were able to take both mattresses, three mattress protectors, and a new pillow all home with us when we left. Cory (the owner) provides excellent customer service, and isn't pushy. He took time to educate us by explaining the advantages and disadvantages of the various types of mattress available, which allowed us to select the best mattress for our needs. He went above and beyond by meeting us after we got off work, on our schedule to complete the sale. Their prices are SO MUCH BETTER than national chains, and their quality is excellent. We have literally saved THOUSANDS of dollars by buying our beds here. If you want a store with a lot of fluff or a dog and pony show- this is not it. Their store is very clean, and very simple. No extra frills- just simple and straightforward. They also had at least 20 different test displays of various mattresses, which made our decision even easier. Their in stock inventory was impressive. Items that were not in stock had relatively short lead times. They also offer a handful of carpeting and flooring needs. We got a few ideas for projects down the road. It was nice to be able to support a local business, and know that our purchase was going to an individual, versus a large chain. We will continue to be customers of Affordable Mattress Outlet for any future purchases we need to make.

Just bought my first mattress in a long while, and I'm glad I went here. The service and attention…read moreto individual sleep/comfort needs in the showroom was fantastic. The value was great -- I felt like I wasn't supporting a big box's advertising budget with my purchase. Delivery was right when they said it would be, courteous and fast on the set-up. I'll definitely go here again if I need another mattress.

Justine is knowledgeable ...he answered all of our questions and shared a wealth of information. He…read moreis friendly and trustworthy. I will recommend Justin and Mattress Firm to everyone!

Justin was an excellent salesperson. He was helpful and knowledgeable. While trying to upsell, he…read morewas never pushy. Highly recommend Justin if you go to this store!

First of all the service at the store on Battleground was exceptional. The delivery was average …read more.. the principle company customer service is lousy. Issue is the purchase after Thanksgiving included a free set of sheets. Didn't expect that but it was a nice benefit. However after filling out the forms I heard nothing, so in late January I called the store which referred me to the cooperate customer service. Once I got hold of someone they checked the order number and told me that my sheets would go out in two weeks. Here it is March and I just called again only to find out they won't ship until April 1st. So in another month when I call will they tell me "April Fools" it was only a joke? The sheets are not really even that important except in principle now ... a promise is a promise ... and a lie is well ... Good people at the Battleground store but don't buy based on anything you can't see or get at the store. Corporate will not follow up on any promised offers from my experience. UPDATE: After the post by the manufacturer below ... I contacted them. As a result the sheets showed up today (5-Mar-15) via FedEx ... shipped overnight. I appreciate the quick service and response from their business manager. So I changed the rating to four stars ... One off for the initial hassle.

Be cautious when buying from this store. If I had been told the truth to begin with, this review…read morewould not have been necessary. Please, please - before you sign ANYTHING with this company, make sure you know exactly what you are getting. Make them show you the items, take pictures, record their answers. No one at Mattress Warehouse would help us and they all conspired to tell a story that was not true. The bases were switched from the one I was shown and had explained to me to another base. After contacting the store and the regional manager, they all had a story lined up to cover their mistake. I have recently had surgery and I needed to get a new mattress with a lower base. I didn't really care to get another adjustable base but was told that it was free and it could be height adjusted. We made it clear to the salesperson - multiple times - that we needed a lower base than they were showing us. No problem, she said. It can be adjusted using the segments on the legs. As a matter of fact, when the delivery people bring it out, they will happily adjust the legs for us. We were shown how it could be adjusted and were shown the wireless remote. We were never told that the base we were shown was not going to be the one we received. When the bed came, the base was not what we had expected. It was way too high for me to be able to get into. So, now I have a $3600 bed that is basically useless to me until I can find a base that works for us. After speaking with the district manager - Suze Cane - I was told that I had refused the base that we had been shown at the time of purchase. This is far from the truth. I would never have approved the purchase of something I couldn't even use. I would, however, have paid extra for something I could use. Then I was told they would send replacement legs that were shorter and would make the bed usable. The legs cannot be exchanged. I was just told that to try to get rid of me. They never sent the legs, never returned my calls regarding this, and I was basically called a liar by the store employees and the manager. WORST CUSTOMER SERVICE EVER!!!

I had a very good experience with this business. I got my very comfortable full-size dream haven…read morecollection bed From this store. The guy was knowledgeable about beds and helped educate me as I was making my bed selection decision. He was not pushy. I was able to get a bed at a very good price, with delivery and set up. I can recommend this place for buying discounted beds !

From the owner: Specializing in: - Mattressesread more

I've gotten a few pieces from here and I've had a great experience every time I've been! They have…read morea TON of variety and the prices aren't bad compared to a lot of furniture stores. The last time I went I found 2 really cute and large dressers and a new couch. We were able to schedule a delivery within 2 days of the purchase. The employees are helpful and honest, and most importantly (to me) they don't follow you around. They just let you shop around & come to them with any questions. A lot of other furniture stores I've been to, employees follow you and constantly ask if you need help. The only con for me is that they don't have a ton of bright colors in most pieces but overall I really like this furniture store!

Brandon Murray was awesome and knows how to take care of his customers. He had the two chairs in…read morethe back of his warehouse. We picked them up on Saturday and it was just a great experience way way far better than Ashley furniture. Brandon Murray, the sales manager at American furniture warehouse did us a great job and he was very very good to deal with and we will return to buy more furniture at American warehouse in the future.

The service I received from the employees has been outstanding. I had to exchange a mattress and…read morepillows. They were extremely accommodating and now I have the perfect bedding .Their team is knowledgeable, friendly and the customer service is great.I highly recommend them!

The second we walked in we were greeted by the most outspoken and kind person Lamont. He showed us…read morewhat we asked to see and then spent over 10 minutes helping us find whats best for us, what we really wanted, and showing us different ways that we could afford to get it. He then sent us to John because he was in the middle of helping another customer and John helped us find a mattress in stock that was close enough to what we had picked previously but unfortunately they don't usually keep the higher end mattresses in stock. Normally ordering the mattress wouldn't be a problem but it was an emergency situation and we had to have one today! Either way we were able to find a perfect mattress and adjustable frame through progressive financing, tried for synchrony but didn't get it. Regardless.... Last minute we walked in, Lamont and John hooked us up within an hour and a half to two hours and we couldn't be happier. These guys are great!

This place was great. Bought my 2nd mattress from them. I was in and out in 15 minutes and the guy…read morewas very informative.

Went into the store this morning to order box springs. Bought it with ease, and by the end day the…read morebox springs were delivered...as well as placed into our desired room. Thank You!!

I've heard of this place but I had never previously been. This place is a goldmine. This store has…read moreEVERYTHING but refrigerated/frozen foods. Plenty of discounts NOT expired food, pet items, clothing, housewares, mattresses, car supplies and toys. I was pleasantly surprised by the amount of stuff available. The only possible complaint is it was a lil messy but otherwise pretty cool.

I purchased a bedspread set but didn't remember the date. This set didn't have the pillow shams and…read morethe bedspread had large lumps of something inside. I called, one person said we can look up your purchase date if you are loyalty member. I was. The manager came on the phone and said "there is nothing we can do" you probably purchased it more than the 30 days return policy, and ended with, "have a nice holiday"!! I have a piece of unusable JUNK that I will have to trash! Will open and check products before bringing them home. UPDATE: Took bedspread to laundry mat hoping to release the knots. Instead of releasing, the fabric began to rip. Purely rotten fabric!!!

Incredible customer service! Greg, the owner of Synergy Health, shepherded this order from purchase…read moreto delivery, providing helpful hints regarding the unpacking and installation of our new adjustable bed base. Highly recommend!

This small business is a hidden gem. The online process of my purchase, being from out of state…read morewent seamless. The representative Greg, offered updates from time of purchase to date of shipment. I have friends and relatives that's in the North Carolina area, I will definitely be recommending this small business to them. I will be back!! Thanks!!!