I have a Cornerstone home in a 55+ neighborhood in the Richmond area. We have a beautiful neighborhood with a wonderful farm for local produce. Cornerstone has wonderful amenities planned for this community. Living here has made my life so much easier! They built a wonderful home for me and I love it. read more

Church Square is a nice community with great neighbors. The homes look nice and are on the expensive side but as we live here longer, we find more problems than a $410,000 house should not have. Underside of the kitchen island wasn't finished and took nearly two months to finish. The kitchen faucet was leaking, so my wife had to replace it, after waiting for Cornerstone for two weeks. The manifold holding the bathtub faucets in place was never attached to anything; the fix was to caulk it. When I complained, they had a plumber set an appointment but they never showed up. The warranty service for punch list items is terrible; they don't show up on time, if they do at all. When they do show up, they seem more concerned with the cost of getting things fixed than to satisfy their customers by doing things right. We have a sliding glass door that looks like it fell apart and was put back together, with a lot of caulking, that looks terrible. It obviously needs to be replaced - as told to me by two people Cornerstone sent to check it out shortly after I moved in. Today, they said they're not replacing it; as far as they're concerned, it's good enough. Although I like my neighbors, I would never recommend anyone buying a home from Cornerstone in my neighborhood. The crew here doesn't seem to have any pride in their work and, in my experience, doesn't care about customer satisfaction. read more

New home buyers must be extremely cautious getting involved with Cornerstone Homes of Richmond, VA Address info: 6912 Three Chopt Rd Ste C, Richmond, VA 23226 Their current process is a facade. They misrepresent the construction process to you and their actual abilities. And they badly mismanage their process. The company has sunk into an incompetent and unqualified existence. Either they can't manage their process, or it benefits them financially to provide you with an inferior product. Don't listen to the bull@#% about their history of 25+ years in the industry! That's all it is, history. It doesn't apply in 2022...... Their website is full of "misinformation" and false promises to buyers. Ignore the words they publish. Instead, obtain REAL comments and feedback from homeowners like us! THEY DON'T CARE about you. Once they take your hard earned $$, you are sucked into their black hole of mismanagement, greed, and questionable building practices. Look very closely at the homes being built in Richmond, VA neighborhoods and ask residents about their experience with them. That's what matters most. Covid and supply line problems are not leaving the world so forget about their excuses. You either adapt or die in ANY industry. They are led by arrogant senior members that have a favorable real estate market. If you don't buy from them, no worry, they'll pass you over for next in line. It's a tough place for consumers. We're in a tough spot right now! They can do so much more to improve quality and ensure subcontractors have competency. But they seem to want cheap labor and materials to maximize profit margins. They push ahead despite problems and tell you they'll address your concerns before closing as best they can. But many easily resolved repairs and defects are placed under their pathetic and incompetent punch list warranty process. It will drive you crazy! Have an attorney scrub their biased purchase agreement and alter their many protections to favor you, if at all possible. Better yet, avoid them and look elsewhere for now. You've been warned! read more

We are totally loving our Cornerstone home at Chickahominy Falls. Good selection of models and floor plans and we found one that suited us beautifully. Furthermore they have created a well thought out community environment that has attracted a lot of wonderful people from near and far to make their homes here. Highly recommend considering Cornerstone for your next home build. read more