Josh R, a technician of Cornerstone did an amazing job and helped me through an issue I was having at the apartment. Great job and great tech. read more

Oh man. Very difficult time renting. Most ever. Not worth the stress and constant fighting for your simple rental rights. Pros: Nice women in the office when signing lease. Online rent payment. Cons: Manager would communicate ease/no worries, then "increase rent or vacate." Coming home to mistaken eviction notices. Rent was raised 3 times in 2 years. Lots of stress and emails, just to fix Cornerstone's constant errors. They would breach their own contract Coming home to cornerstone van parked in my parking spot. Then calling office. Hours later, getting an email saying its not my parking spot. I owe them back payments of $35/month for 2 years. I had such a terrible time dealing with this company, that even though Denver has a housing shortage, you are better off avoiding them. read more

I'm giving 5 stars for Jimmy on the maintenance team - not for the building I currently live in. Jimmy is always cordial and responsive. There is often something broken or needing to be fixed in the building (ie: no heat for 3 days, no water for 2, broken glass... etc) and I'm very thankful Jimmy is willing to spend long hours over the weekends to get things repaired. 1 star for my building, but 5 stars for the maintenance team. read more

I have to say hands down cornerstone they are killing it out here since the first time I started looking at apartments has been a wonderful experience and now that I become a resident of cornerstone and had a little maintenance issue Vicente maintenance came and fixed it with no problem fast respectful well mannered maintenance I am very happy here read more

Horrific. I've lived here for over a year now and just had to call their emergency line for the first time. They will *hopefully* call back within a half an hour. Meanwhile I should just hang out on colfax - super safe- until they get back to me. Saturday at 10pm...so cool. This apartment is the most disgusting I've ever seen, no hot water for a good 5 minutes, maintenance is incompetent. Oh and there was a homeless guy living on our roof for a few weeks and they didn't even let us know. Can't complain enough. Don't rent from these doucebags. read more

I have called and emailed regarding your maintenance guy running a stop sign in cap hill. I was walking with my dog and thank goodness we stopped bc he kept going. He had to stop BEHIND the red sign. Not keep rolling out. He then proceeded to chase me down 9th ave yelling at me and videoing me. For what? Because I took a phot of his license plate and told him he should've stopped? Pedestrians always have the right of way. He harassed me to the point that bystanders had to ask if I was okay. He is representing your company. The incident occurred at 8:15 at 9th Ave and Marion. I have attached the photo of his license plate. Your drivers should know the rules of the road before getting behind the wheel. They also shouldn't harass people. I'm a female, person of color and felt unsafe being chased down the street by a white male. Thank goodness there were other people around to help. Shameful that you haven't responded to any of my other methods of reaching out. People should be aware of the type of company Cornerstone is. Per the reply: I called at 8:30 this morning and left a message since no one answered the call. So the email might be less than 30 minutes, but the call wasn't. read more

Cornerstone Apartment Services - License plate of your maintenance driver. - Apartments Near Me - Denver, Colorado

I truly love my apartment community at Tamai Towers and cornerstone does an incredible job of maintaining our facilities. Shout out to Deb Yamashita for being a LOVELY office coordinator. Shout out to Dusko the maintenance man! Whenever I am having an issue with my apartment, he responds in a timely manner. He is very professional and kind and always has a smile on his face around the building. Thank you both for making my living situation so comfortable. read more

Cornerstone is very responsive to any questions or issues I may have. I had a slow drain in my bathroom and I requested maintenance via the company's portal. Within an hour, a technician named Dusko, was at my door (masked) and ready to fix the problem. He was in and out within 10 minutes and problem was solved. This is the first building I've lived in where management has been so quick to help. The building is also extremely clean. I've seen a cleaner almost every day, thoroughly cleaning the halls, stairwells, elevator, etc. I've deducted one star (wish it could just be half) only because I've noticed sometimes there have been delays in cleaning out the dumpsters and mail room and both get backed up with garbage. It might be because of Covid and unrelated to the building management (I just moved in 1.5 months ago), but otherwise Cornerstone is great. Thanks! read more

I have been renting from cornerstone for two years. The reason I rent from cornerstone is because they have the BEST maintenance crews in Denver. There is nothing worse than paying for these expensive rentals and then having something break and waiting on someone to fix it. Things with cornerstone rarely need attention but when they do they are so responsive. Daniel and Mark are my two favorite dudes! They are so respectful and considerate. I always get a call before they are coming and they always take care of the issue ASAP. These two guys are so professional, clean, and quick! Thanks a lot you two! read more

Cornerstone Apartment Services - Brand new AC installed today! Thanks so much! - Apartments Near Me - Denver, Colorado

My apartment door was scratched and marked up by movers while delivering a new sofa. I requested that the door be touched up/repainted and the maintenance staff Fernando was very professional and got it fixed up and looking nice again. I was notified in advance that he would be coming and when to expect him. Fernando did a great job! Thank you. read more

Where to start with this leasing company.. Early July 2021, I signed a lease to move into The Hooper Building August 23rd; early August, they tell the other tenants and me that we can't move in because the building wasn't done. I looked for other places to move, but peak season renting in Denver is nuts. Ended up being between leases for 4 weeks due to their lack of communication. Because I signed a lease in early July, I asked them where they would be housing me temporarily, as I legally expected a place to live by August 23rd. Cornerstone then informs me that they never countersigned my lease and that my housing issues are my problem alone. They just sat on a signed lease for 6+ weeks? Shady.. I tried several times via email and their office to get in touch with Leasing Coordinator, Sam, and Portfolio Manager, Kevin Goodman. Finally, I got ahold of Kevin, and he did everything he could to sound like he cared, all while putting the blame on his team. Wake-up call for Kevin: YOUR team is YOUR responsibility, as are YOUR tenants. I eventually moved in on September 18th, despite my efforts to find other options. In this being a brand new building, my hot water has already gone out several times. Kevin has done absolutely nothing to rectify the situation, and now, I'm strapping in for what could be a very interesting year-long lease. Save yourself the trouble and don't sign with Cornerstone, let alone at The Hooper. Edit: I have been living here for 5 months and only have more complaints; one of note being that Cornerstone makes its tenants pay for 30% of the common area electric, essentially doubling my electric utility. No lights are on motion sensor and there's several hundreds, the card-operated laundry uses electricity, as do other features that tenants already pay for. What should be their cost of doing business is now the tenants responsibility. This company cares about getting your money, not about making sure you feel satisfied with what you receive in return. read more

The management lost my $1000 money order and didn't tell me till two weeks after my rent was due. Kevin the manager refused to check the security cameras to the office because "he would trust the maintenance man with his new born baby". Since I wasn't notified till 2 weeks after the person that took my money order cashed it and western union wasn't able to do anything for me. My car was also stolen out of the garage, Deb (the owner of the building she claims) literally laughed and said the downstairs parking was safer???????????????????? I'm 4'10 and 120 lbs, she put me in the furthest parking spot in the back of the second floor? When my car was stolen Denver PD requested the camera footage from the parking garage but deb the queen of the parking garage never sent it. read more

Matt absolutely is the BEST! I smelled gas in the building, rather late, I may add. He walked through our hallway, found the vacant apartment, fixed the gas leak and even fixed the beeping on a fire alarm that had been beeping and driving us all crazy. (just out of batteries) We love our maintenance team over here they really go above and beyond and Matt is absolutely exceptional for coming over at 2 in the morning to make sure we were all safe :) read more

Where do I even begin... Cornerstone and the Harvey Allen building has been my home for almost the last 4 1/2 years. This apartment has truly become my home base. I've connected over the years with various apartment tenants, I've made friends with homeowners on Grant Street and the neighboring blocks, and I've watched over this building as it was my own. This isn't just an apartment to me, this has been my home and a community that I have really connected with over the years. The memories here are all across the board from surprise parties, to my beloved dog cookie passing away, relationships, hosting events and more. My friends are even sad and shocked that I am moving. They all have really loved this home and felt at home here too. What has made this apartment even more special is Cara Young. Cara was there for me during a very difficult, put mildly, time in my life. I am forever thankful to her for that! She, of course, maintained being professional but she was also empathetic, understanding and incredibly helpful! Cara is willing to go the extra mile and problem solve to make sure that you as a tenant are taken care of, which is everything anyone could ever hope for in a landlord. Cara, thank you for everything you have done for me! I will never forget it and I will always be thankful! To be honest, I am sad to be moving. The only reasons that I am moving is because I miss having a balcony, my dog barks due to being close to the entry and proximity to work. Whomever moves into this apartment next, this space has been loved, it's filled with so many wonderful memories and I hope it will comfort and serve you well like it has with me. Thank you so much Cara and Cornerstone!! read more

Beautiful property, neglectful management. Common areas are not well maintained, hot water went out for a few days and they gave us vouchers to shower at the rec center... I see a staff member on the property maybe twice a month. One of those times he was hanging out on my balcony while a plumber worked on the sink. That guy was fired; The guy after him was also fired, and as far as I know, nobody has been hired to replace him. Cornerstone's phone has been out of service a couple of times, which...is it the 90s? The garage door is often stuck open, and there's no lock on the door into the building. Apparently, according to fired guy #2, one that's up to code is too expensive. We've had a few break ins, and at least once someone came in and pulled the fire alarm. Don't get me started on the monthly fire alarms. Lots of little avoidable annoyances with this management company. You'd think managing includes calling in repairs, but residents are expected to call in broken washers and dryers, of which there are nearly always at least a couple. Anyway. We live here. We love the unit and the view. I don't think about these complaints too much, but thought it would have been nice to know about them in advance. read more

I rent my apartment via Cornerstone. This agency is very accountable and keeps my property (The Patrician) incredibly well maintained. They are quick to respond to maintenance requests and are always friendly. The quality of the service far exceeds what I expected for the price range and is better than all other leasing company I've rented through. Our dishwasher is mobile and needs to be manually connected to the sink to run. Having never seen this before, I had no idea how to get it to connect. The building manager was willing to come over and explain it the very next day! read more

I want to start off by saying I do not live here. I saw the listing online and went to their website to check out the apartment I was interested in. I was about to apply, so I called them to ask a few additional questions just to confirm it was what I wanted. However, talking on the phone to their staff completely turned me off from the entire apartment complex and company. When I asked a question, the woman was very short and impatient with me and did not answer any of my questions and just said, "I don't know check the website." This place may look pretty on picture but I can't imagine how frustrating it would be to communicate with the staff about standard questions. If this is how they make a first impression, imagine how bad it could get once you are locked into a lease!! read more

Where to start? Maybe with the human feces and drug paraphernalia that Cornerstone deemed unnecessary to clean for 10 days after signaling? or the leaky dishwasher they furnished? or the refrigerator that no longer works and freezes food solid rather than refrigerates? or the lead in the water? Avoid Cornerstone like the plague! read more

I can't speak highly enough of the maintenance team at Cornerstone. I'm going on my 4th year with cornerstone, and in that time have submitted a number of maintenance requests that have been answered promptly and solved successfully. Both Robert and Pete are friendly, extremely knowledgeable, and efficient. They are completely respectful when coming into my unit and communicative. Pete answered a request I submitted this morning within the hour and fixed my heat half an hour later. Cornerstone is fabulous for a number of reasons, but the number one reason I will stay with them many years to come is the quality of service I receive. read more

Been in a cornerstone apartment for 2 years now - always super quick to respond - a positive experience all the way around. Wyatt and the maintenance team have been great - fixing things quickly and communicating if parts needed to be ordered. read more

Jamie and Dustin went above and beyond to unclog a very stubborn drain. They were professional, fast, friendly, and efficient.

I moved from Chicago to Denver today and had to contact Cornerstone to get a few items fixed. I feel so fortunate to have met Maeghen Davis there who listened to my concerns, showed up in-person to my apartment to formulate a plan of action, and even went to the store herself to buy a part needed for a door. She was SO kind and supportive and even called me at the end of the day to once again check in and follow up. Maeghen, you are an angel sent from the heavens- thanks for being there for me on a super stressful day. Forever grateful. read more

Grounds are dirty. Management is absolute worst I have ever experienced. They only care about collecting your rent check. No cameras or doors locked so if something should happen to you, good luck! I had an unhinged neighbor that was a bully and had mental problems and made my life a living hell and they did absolutely nothing about it. He cut my internet line and there response was "well internet is not an amenity we provide, so we can't ensure it will work" Can you at least put a lock on the door to the telecommunications room? Can you ensure a lock on the door to the telecommunications room so stuff like this can't happen again? No. No they can't lift a finger to help. If you value your internet connection or work from home, find a different place to live. Cornerstone are nothing more than lazy slum lords. read more

Cornerstone has been a great renting experience! Daniel is a great maintenance tech, he's very quick to respond and is always very respectful! read more

We literally have mice in the Red Owl complex where we're living. We've emailed twice, and no response. My wife then called, and the brutally unhelpful person she spoke with said "It's not an emergency, so we can't guarantee someone coming out this week." When my wife responded with "Well, having mice in an apartment complex - especially a brand new one - is in fact an emergency," said unhelpful person retorted with "Is the place on fire? If not, then it's not an emergency." Just A+ customer service over there. Glad they don't really care about having an infestation in one of their buildings. read more

Cornerstone Apartment Services - Aww cute - Red Owl Apartments have mice! Just love hearing chewing noises at night! - Apartments Near Me - Denver, Colorado

Broken window in bedroom, reported on day 1 of lease in Sep 22. Not repaired as of 2/25/23. Maintenance requests are systematically closed out with status "completed", but never even addressed. 3 fix dishwasher requests for same issue were ignored. 2 fix window requests never addressed, but "completed" in the tenant portal. Dripping spout in tub fixture was never addressed, and today there is a major leak in the building extending through 3 floors at least is most likely related to my ignored service request which has snowballed to a major issue. Cornerstone is at the same time moving full steam ahead in units in this building with unit renovations of vacant units, yet treat existing tenants with total disdain. Capture your ROI at any cost; like what a slumlord does? I'd give them ZERO stars, but there isnt an option. Shame on you, Cornerstone! read more

I've lived with cornerstone twice before and both horrible experiences. The office doesn't communicate with each other at ALL. Whenever I would call my apartment complexes managers (Tamai Towers) one of them would constantly try to tell me that others had it worse etc... Never came in for a therapy appointment, just wanted to know why they were not communicating with each other in their office about people's ledgers and payments etc. There wasn't any transoarency and expected us to know things that they didn't communicate to us. Love the apartment I lived in but management was not okay. read more

Only because I can't give negative!!! I'm only speaking for the JUX facility! It's been months of the theft within the "secure" garage and "secure" building!!! Months, you may ask? Why hasn't management done anything? I'm not sure I'm still paying rent and my stuff still keeps getting stolen!! To date 2 bikes from a secure garage, 5 packages including an Amex card that was racked up to over $1000! Have cameras been installed?! NO! Has the front garage access door been addressed?! NO! ( it's a $20 dollar fix without impacting fire code) Have the front doors been glazed to obstruct the view to the packages that have been left? NO! Summary....... Keep paying rent of spend the cash to break the lease agreement. Cornerstone obviously just wants it money to make the owners of the building happy read more

Dusko fixed my hot water and did a fantastic job!! Super quick, easy, and effective :)

DO NOT rent from these crooks. It's nearly impossible to avoid their buildings as they are everywhere in Denver but for your well-being seek housing elsewhere. I have never had issues with a landlord or rental property ever before having rented for well over 18 years now. They treat you like a number and not a person. They provide no flexibility whatsoever on anything and will absolutely find a way to squeeze you for all that they can. I have had roaches for months on end and still do after having asked them several times to address it. The paint in my apartment was chipping away upon moving in and their solution was to tell me to wash it off on my own. So many more issues to vast to list here. Just pleas don't do it. Do not rent from them read more

I saw this complex and wanted to check it out. Went it, saw a unit that was too small. They found me another unit and I loved it. They worked up the lease the 2nd week of September. I had a few days to sign the lease, didn't have a chance to fully read. I was charged $1760 + the prorated amt for the remaing month. Thinking the deposit was the first month's rent also. I got a notice that I needed to pay the deposit and the first month's rent or I would be evicted. During this time I was in a major car accident and my car was totalled. I explained the situation because I had to pay my deductible. It didn't matter. I was told by my assistant Ryleigh Mussato in the first email sent there will be starting eviction procedures. Now after paying almost $3000 to catch up, I have not received a ledger of how much I've paid and came home to eviction papers in the mail. I work for Amazon and I've hired a lawyer from our vast amount of lawyers to counter sue for the prejudice and incompetent way they do business. read more

I recently moved from out of state to Denver and Lucas Murdock was the absolute best. He was very kind, helpful, and answered all of my questions in a timely manner. I am so grateful that I got him as my Leasing Coordinator; it really made this whole process way easier for me. Thank you, Lucas! read more

I live at 310 archer pl, I have put in multiple complaints regarding extreme noise that goes on at all hours of the day and night from my upstairs neighbor. For the past 6 months I've documented and sent in multiple complaints and videos of the noise to the property management company, only for nothing to be resolved. Both gate entrances to the complex were broken for months , and now one of them that they've "fixed" slams and sounds like a bomb is going off every time it's it's closed. This has been one of my worst experiences dealing with a management company due to their lack of taking any action . read more

Dusko continue to provide an excellent service. This moth he serviced the requests twice. I had met him in a hallway of the Tamai Tower at Sakura Square complex, I expressed that the door handle fells off easily, he came to repair immediately, maybe in a minute, and repaired. Thanks, Dusko! read more

Called the thursday before thanksgiving to get my water repaired as it was coming out of the wall from a improper installment from either this rental company or the one before, it is now a WEEK AND A HALF after this was to be fixed, ive reached out to portfolio managers, assistant portfolio managers (btw sams a real treat to deal with always pissed off and never smiles at the tenants living in the building hes suppose to manage went up to ask him a question and it seems like a bother to him, allie never picks up the phone and or reaches out to anyone back) and we also had a week in november where we lost hot water for 4 days and didnt get any compensation then, my tub still does not full function as when i take a shower out it pours mad amounts of water in my tub, mice problems, roaches, bugs, maintence and s&*tty managers equals what guys???? A hell of a living experience but again they care about their customers and offer some sort of comp hahahha dont look to this place to lease they are a joke ive been understanding read more

Cornerstone Apartment Services - Two week wait to fix a water leak, called the thursday before thanksgiving, it is now almost sunday of the next week - Apartments Near Me - Denver, Colorado

Horrible apartment company. Hot water goes out 20-30 times a year. Management is rude and condescending, on the rare occasions they pick up their phones. Not sure how anyone who works at this company can sleep at night. read more

Writing again to update my review. If it's not one thing it's something else in this building. The swamp cooler breaking down constantly and pumping out hot air, the laundry machines catching on fire, the washers stopping, the alarms going off for no reason, but not when the building is on fire, not to mention the asbestos. I don't know how these people can in good conscious charge so much for rent and not invest in the building more. read more

I recently had to have some things fixed and replaced in my apartment and I was so impressed with Cornerstone's maintenance staff member Daniel Carrasco. Daniel was on time, professional, and courteous. Daniel went above and beyond, for example, my blinds had to be replaced and he noticed my front door was not closing properly, so he went ahead and fixed it. Another time, I had to have the bathroom towel holder replaced and he made sure to vacuum up any mess caused from drilling into the wall. I cannot say enough about how happy I am with the work Daniel has done in my unit. Daniel is stellar!!! read more

Terrible company & service. Look elsewhere. 1. Put up wrong dimensions on the website. When I saw the apartment, it was nowhere near the dimensions listed on the website. No verification etc before posting and wasting peoples time. 2. Within the first month, I had two sewage backups into my apartment. I was the first occupant to live in the building after it was gutted / rehabbed. I had to miss work one day due to water backing up into my place and Cornerstone never reimbursed me for their negligence. 3. Per the lease terms, security deposits are due to the renter within 60 days following moveout. Security deposit did not arrive within the 60 days per the lease terms. 4. My brand new / fully rehabbed unit looked like a kid in high school shop class did the renovations. Paint was missing all over the apartment, the flooring was put in incorrectly / did not fit, light fixtures were not level in the bathroom, bathroom tile put in incorrectly / did not fit, and the counter top had streaks / marks throughout. Overall, I was very disappointment with Cornerstone and the renovation company. read more

After living at City Park Terrace for nearly 4 years I have to break my lease suddenly because my mother has cancer and I need to move back to the Philadelphia area to be closer to her. When I discussed this with my building manager he told me it would almost 2000.00$ to break my lease. I asked him, given the circumstance, anything could be arranged to reduce the fee and he was completely unwilling to help at all. Given the desirability of Denver and how tough it can be to find apartments I can guarantee this place will be rented within a month of me leaving at over a 1000.00$ a month but they feel the need to gouge 2k out of me after getting over 1k in rent a month since December 2017. Way to stick it to a guy with a sick parent. After almost 4 years - thanks for nothing. Hey Mike and Alex, your apology means nothing and don't put that sublet option back on me like it's some how my fault I have a family emergency. Trying to justify your excessive lease break fee just goes to show what kind of heartless individuals you are. read more