Best staff. Everyone in the building was amazing. The cafeteria staff, doctors, and nurses. The…read moremost hospitable staff.

I had a issue went to the emergency room ,I fell busted some ribs and knee cap just wanted to get…read morechecked out I am also a heart patient they sent me back to room to talk to on call Dr I felt like I was in a factory line with know sympathy he said will take some images and get you out of here. I can go on but I will never go there again and definitely will not recommend just saying

If it was possible to give zero stars I would. Where do they find these rude people for their…read moresubstandard care? It's unreal. Zero class and no work ethic. It doesn't matter what shift it is. And what about the filth? It's disgusting Jill the tech in ER had the ugliest personality I've ever seen. I wouldn't bring my dog here. It's that bad. Head to Kalamazoo if you can.

My Father had a seizure around5:15 amm on (today) 2.19.25. He was transported to Corewell…read moreHealth/Lakeland by ambulance around 5:40 am on 2.19.25. My father lives approximately 10minutess from Lakeland. So he arrived before 6 am. A bit of history - My Father has alcohol-induced/alcohol withdrawal seizures. He has been hospitalized at Corewell Health/Lakeland more than 5 times for this over the past year. Each time he's admitted, his wife and/or I arrive at the hospital very quickly to be with him and to provide the nurses/staff with information surrounding the seizure and medical history. This includes the fact that if he's not treated quickly, he will have another seizure. Which the staff ignores and waits to treat him until he has the 2nd seizure and then responds with "You said that would happen". Unfortunately today (2.19.25), neither his wife nor myself was able to arrive close to the time he was admitted into the ER at Corewell Health/Lakeland. I did not arrive to Corewell Health/Lakeland until 7:30am. When I arrived, my Father was admitted to ER # room 28. There seemed to be a huddle of ERs staff preparing to start their shift and receiving updates. I proceeded to ER room # 28. When I entered the room, much to my surprise my Father laid calmly on the bed with his baseball cap on his head. I tried to question him about the baseball cap, and he complained about a burn on his leg. He was not hooked up to an IV and the burn was exposed and untreated. He sustained this burn during his seizure from falling out of bed and on a heater. The exposed burn was extremely troubling due to the risk of infection. A few facts on seizure patients - after a seizure the patient typically feels confused, discombobulated, and disoriented. My father has experienced all of the above with each seizure and admission. After noticing the cap, seeing the exposed burn, and seeing no IV, I immediately went to speak with a nurse/staff to ask about my Father's care and treatment plans. I was directed to speak with two male nurses who were assigned to his treatment. One of the male nurses was Alex M. They said the night nurse said my Father pulled the leg covering off and the IV out however but he was given meds to prevent another seizure and they were heading to him to redo what he had done. I thanked them and waited in ER room # 28 with my Father but found no evidence of a bandage being pulled off or an IV ever being put in. When the male nurses arrived to the room, they treated the burn and put in an IV. They were accompanied by a female nurse/staff who had a purse/crossbag on which seemed very unsafe and unsanitary. The time was close to 7:45 am. Shortly after, a male Doctor came in the room and asked me the typical questions and I again provided everything I knew about my Father's history. I figured his medical history is in his My Chart however I understand with the busyness of the ER, the Doctor might not have gotten the chance to read his history. At 8:50 am Emily Nelson came into my father's room, did not ask many questions, and stated he was going to be released soon. This seemed a bit rushed and premature. My Father was still very disoriented. Not five minutes after Emily left the room, my Father began to show signs of another seizure. I quickly ran for help and the male Doctor quickly came to aid my Father. He asked my Father some questions in which my Father could not formulate words to answer. The male Doctor didn't give my Father meds but sent Alex in and Alex provided treatment. Sometime after Alex provided treatment, my Father said he needed to use the restroom and proceeded to get out of the bed to walk. I pushed the nurse call button for help because my Father was still disoriented, very shaky and had a wobbly walk, and almost fell. Alex helped him to the restroom and back but shortly after My father needed to go to the restroom again and had an accident on himself and the bedding. I asked for help again and a female staff named Ally came to assist and help him to the restroom. I had already informed Ally of the mess made on the bedding. Ally returned my Father to the room without cleaning him, removing his unclean underwear, or cleaning the bedding. I quickly stopped her and said he has to be cleaned, the bedding needs to be changed, and he needs new undergarments. Very snappy Ally responded saying "I tried, he wouldn't let me". I explained to Ally that he absolutely had to be cleaned, given new undergarments, and the bedding must be changed. I also explained to my Father that he had to allow Ally to help him and get him all cleaned up. She began to help him and I stepped out and stood by the door to respect his privacy. The other male nurse asked me "Does she need help in there" and I assured him "yes". Ally said to the male nurse "I already washed his A**". I was sick with the treatment & feared leaving my Father after they said they wanted him to stay a night or so. Alex was so kind.

After three failed attempts by two nurses to insert an IV in my arm, a third nurse successfully put…read morein a butterfly needle. I was disappointed with the experience. Additionally, she drew two tubes of my blood without a clear reason, stating it was 'just in case' they were needed. I'm still wondering why My experience was subpar, but the ER doctor's compassion earned one star from me.

My mom was brought in twice and they sent her home both times. Brought in the next day and has a…read moreUTI, abscesses in the abdomen and fluid in the spine. What happened to taking care of patients and not trying to hurry them out?

My 2 - 5am visit early 7-10-11 was the best experience in 40 yrs…read more The physician & X-Ray technologist were expert & helpful. Their bedside manner, explanations & directives were excellent. All questions were answered in a friendly, patient manner.

This hospital has always taken good care of me , the staff is great and I am very appreciative of…read moreall everyone that works there! Thank you to all from house keeping to surgeons!

I think that that the billing system of Memorial sucks. You get 50 bills and not one tells you…read morewhat it was for. My daughter who works at McDonald's just got a bill from a debt collector for 2 bills that she didn't know she had. She's been paying on 3 already and have them almost paid. These two just put marks on her credit report. Thank you Memorial for all the help you gave her on getting these bills paid and telling her what bills she had. I just got out of the hospital myself and put off getting insurance because my husband retired in January and I get medicare in October. I took a chance. So far I have gotten 4 bills from different departments. It will take me forever to pay them off but I will get them done but there has to be an easier way to make sure a customer gets all the bills on one paper and not 20 different ones. A doctor that saw me 2 times for 2 minutes and I have to pay them 3,000 is ridiculous. But that's my fault. I have to say though the staff on 9 South was the greatest. They made it easier to be in the hospital.

I received first class service and absolutely love my doctors who work at the Bronson Hospital…read moreFacilities. I have always received great care, advice, and service when hospitalized for any surgery or emergency room care. They offer a really huge range of doctors and specialists too. I have had great nurses, and staff there as well. I love the fact they also offer an assistance program for those who need help with paying for their care not covered by their insurance too. They really do care about their patients at Bronson! I definitely recommend Bronson Hospital and their doctors too!!

Our family is so grateful to Dr Z Shakir, Dr Norma Ramey, Dr Mohideen Baqhar , Dr Mark Dixon, Dr…read moreAhuja Keerat , Nurse Kim Cunningham, Nurse Rachel Stofko, Nurse Noé Rodriguez ... and the entire ICU team. My husband, just returned home after a successful ICD procedure. The expertise and compassion shown to him were world-class. It is a miracle to see him recovering so well. Thank you for your amazing hard work and for treating us with such kindness. Highly recommended! "

I was admitted in 12/11/25. I was in the 3rd floor under Dr Choudry and his residents Dr. Reddy and…read moreDr. Singla. I've been in and out of hospitals for the past 20 years. I've never felt so much at ease than I did with them. Their bedside care are impecable. For the first time in 20 years I felt seen and heard. My PCP is also part of Northwest Health and I can't say enough good things about him. But these three doctors were on top of everything. Always communicating. Making me feel better. I suffer from terrible CPTSD and they went above and beyond to make sure I was doing well and better. In the past I never liked this hospital due to previous experiences but now, thanks to Drs. Choudry, Reddy and Singla I will go back again and again. If I find their practice or specialty I will go to them without any hesitation. Hospital impecable clean. Nurses empathetic and techs always asking if there's anything I needed. Best experience of my life.

Staff here have always been polite & helpful. Which is awesome since people are usually sick in a…read morehurry when at a medical practice. The bathrooms and general building are clean and kept well. The parking lot is not as well maintained but is ok, it is plowed and salted well though. It is nice that it has immediate care, pharmacy, labs, and general ppratice all in one building.

Was in Immediate care and had the pleasure of being treated by Holly and Kelly. They worked…read moretogether on my case and as NURSE Practitioners and crushed it blowing any Doctors away! They worked as a team provided minor surgery on my toe and were highly competent. Very impressed with the treatment.

Beware of lab charges! I had a routine thyroid panel done in my physicians office which is in…read morenetwork. I was charged $4555.00 by the lab. Since I have a high deductible policy, that bill came to me in full. Drive to LabCorp or Quest and you'll pay less than $125 for the same tests. Our family is switching Parkview after this incident.

Worst experience ever and the hospital isn't very good not the best service the hospital is…read moredepressing and gloomy.

Needed to come into the emergency room today. The reasons why are not your business but I did want…read moreto review the staff and facility. I much prefer coming here over the much closer St. Joseph hospital because it's quicker here. Whether I go thru the ER or not it's much quicker. My nurses were very understanding and sweet. Dr. J came in and was veey wonderful. He answered all my questions and made my visit very quickly. To be honest I have had bad expierences with all local hospitals in the past but today things were different. Thanks guys.

My brother was admitted recently for rehabilitation from hospital stay…read more I must say the staff on 2nd floor is outstanding....especially Dr. DeFillipio! Words cannot express my deepest gratitude for this place...not to say, it nice and clean! Love it! Lisa Moore